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    How to protect remote workers against today’s threats
    Technologies

    How to protect remote workers against today’s threats

    The current global situation has necessitated the immediate shift to remote work. It’s estimated that 42% of the workforce now works at home, which…
    Empower your contact center supervisors with voice technology
    Customer Experience

    Empower your contact center supervisors with voice technology

    A big part of a contact centre supervisor’s job is making sure their team is Okay. That may sound obvious, but it’s a…
    How change management, adapting and adoption became a daily task
    Services

    How change management, adapting and adoption became a daily task

    COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It…
    What is supply chain resilience?
    Technologies

    What is supply chain resilience?

    Global supply chains are complex beasts. They are multi-tiered, multi-dimensional ecosystems of intimately related parts that allow lean, just-in-time manufacturing,…
    Forrester: What to look for in cloud content management vendors 
    Technologies

    Forrester: What to look for in cloud content management vendors 

    This blog is co-authored by Alison Clarke and Sandi Nelson. Having the right partners by your side is crucial as your…
    E-signature: Why offering customers more choice is vital 
    Technologies

    E-signature: Why offering customers more choice is vital 

    More choice, more agility, and more flexibility.  These are key requirements when selecting applications to keep your remote workforce productive. Organizations need to find new digital approaches, but they want to maintain control over what…
    Key Industry 4.0 trends as the world emerges from COVID-19
    Industries

    Key Industry 4.0 trends as the world emerges from COVID-19

    Even before COVID-19, Industry 4.0 technologies were beginning to have a major impact on the transformation of manufacturers worldwide. Now,…
    Reacting to COVID-19 based on a data driven strategy
    Products

    Reacting to COVID-19 based on a data driven strategy

    When COVID-19 entered our lives, companies were worried about how it would impact their business. As the year progressed the…
    What’s new in OpenText Insight
    Products

    What’s new in OpenText Insight

    In a world that has changed dramatically in a short period of time — and in which ever-increasing data volumes…
    Key financial services trends as the world emerges from COVID-19
    Industries

    Key financial services trends as the world emerges from COVID-19

    In January, I wrote a predictions blog that said the priorities of the financial services industry would not change greatly over the next 12 months!  Of course, no…
    What is a connected supply chain?
    IoT & Supply Chain

    What is a connected supply chain?

    It’s no secret that today’s global supply chain is more complex than ever. It has become a digital ecosystem of…
    Running a resilient EIM platform
    Services

    Running a resilient EIM platform

    Information is key for businesses to operate and succeed, making it imperative that the Enterprise Informant Management platforms they rely…
    The seven critical requirements for modern data collection
    Discovery

    The seven critical requirements for modern data collection

    In an earlier blog, I discussed the trends necessitating a modern approach to data collections to support early case assessment,…
    Modern data collection imperatives in today’s remote reality
    eDiscovery

    Modern data collection imperatives in today’s remote reality

    Modern data collection for eDiscovery has always been demanding. Today, the challenges are exacerbated by a number of trends, including…
    What is CCM (Customer Communication Management)?
    Services

    What is CCM (Customer Communication Management)?

    Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. This helps…
    Axe the fax with secure file exchange
    Products

    Axe the fax with secure file exchange

    The Axe the Fax campaign has charged NHS Trusts with discarding their old fax machines (there were over 8,000 in…
    Maximize ROI by optimizing digital asset management productivity
    Services

    Maximize ROI by optimizing digital asset management productivity

    Over the years, Digital Asset Management (DAM) has transformed from a digital media storage hub to a solution with the addition…
    Secure communications in a post-PSTN world
    Products

    Secure communications in a post-PSTN world

    In part 1, we discussed how British Telecom was phasing out the PSTN and ISDN networks that many businesses depend on,…
    Eliminating legal task inefficiencies
    Legal

    Eliminating legal task inefficiencies

    According to a recent Gartner survey, legal leaders are struggling with their workload since COVID-19. Along with severe cutbacks to…
    Moving to the cloud doesn’t have to be all or nothing
    Technologies

    Moving to the cloud doesn’t have to be all or nothing

    This blog is co-authored by Alison Clarke and Sandi Nelson. The last thing any organization needs in 2020 is more…
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