Banking
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Communications for a new business reality
A global pandemic. Mandatory lockdowns. Ever-changing rules and regulations. Online grocery orders. A shift to remote working, learning and telehealth…
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Accounts Receivables Reconciliation: A timely solution for late payments
In 2022, more than half of all businesses reported they have experienced late payments. Those who have found themselves waiting…
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Effective customer information lifecycle management builds better digital experiences
Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that…
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ISO 20022: Unlocking the competitive advantage
It seems every organization around the world has a different approach to ISO 20022 implementations. Some financial institutions are attempting…
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Why `digital fakers’ have nowhere to hide
I recently attended two really amazing events: the MoneyLive Summit in London and the OpenText™ Middle East Summit in Dubai.…
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Understanding SWIFT
SWIFT has been a hot topic in the news lately but there seems to be an overwhelming amount of confusion…
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OpenText Enhances Digital Payment Solutions with Mastercard
Mastercard announced today that OpenText has been selected as an official partner of the new Mastercard Send Partner Program. This…
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The year of the ISO 20022 migration
2022: The Year of the ISO 20022 Migration Major banks around the world are currently preparing for one of the…
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Key trends for the Financial Services industry in 2022
As we head into 2022, it’s clear that the Financial Services industry overall has responded well to the impact of…
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The ISO 20022 Countdown Begins: How Should You Prepare?
This article is co-authored by Ruchi Bhardwaj ISO 20022 is one of the hottest topics in the financial industry but what is it, what…
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Bridging the data ‘achievement gap’ for financial services
Every financial services organization today understands the importance of data maturity. Data maturity is about maximizing the value of your…
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Focus on customer experience to stand out from your retail banking competitors
Conventional marketing wisdom dictates that acquisition is where you focus all your efforts. After all, you need new customers to…
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Money talks, WeFi listens
It takes money to make money, goes the old saying. And it’s true. Setting up a business requires investment in…
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Automating EDI for supply chain efficiency
“Necessity is the mother of invention” — an old proverb that rings especially true today. Driven by change, uncertainty, and…
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Providing a superior experience for commercial banking customers
The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe…
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Early adopter in a laggard industry: Accelerating tech innovation in insurance
In an industry generally known for slow adoption of technology, one insurance business discovered that the COVID-19 pandemic provided the…
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Banks are fighting a multi-front war on fraud
According to S&P Global, the COVID-19 pandemic caused a “perfect storm” for financial services companies, which witnessed a 238 percent…
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Could digital fax be a secret weapon for cybersecurity in financial services?
Last year, a foreign exchange company in the UK, Travelex, cited cyberattack as a key factor in its decision to…
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Three use cases for cloud fax in financial services
Fax is so secure that faxed documents and signatures are recognized in the courts as being legally binding. It stands to reason, then, that fax would…
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Banking must improve digital experiences across the customer journey
COVID-19 accelerated digital transformation across every industry sector. New research shows that digital transformation and providing positive customer experiences are the top two…
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