Information Technology

Self-service content and experience at your fingertips

Serve up better DIY experiences for customers and employees across all touchpoints

July 23, 2024 4 minute read
Reimagine information with Cloud Editions (CE) 24.3

Reimagine information with Cloud Editions (CE) 24.3

The latest innovations in Business AI, Business Cloud, and Business Technology

7 minute read

CIO.com: NetSuite EDI integration made easy, fast, and affordable

CIO.com: NetSuite EDI integration made easy, fast, and affordable

In a recent CIO.com interview, OpenText’s Naomi Skinner spoke about how easy it can be to seamlessly integrate EDI with NetSuite to improve data visibility and streamline operations.

2 minute read

Fax and figures – automate your fax processes for maximum productivity

Fax and figures – automate your fax processes for maximum productivity

Manual fax processing isn’t scalable

4 minute read

No more chasing paper trails – capture all your financial fax with digital precision

No more chasing paper trails – capture all your financial fax with digital precision

Implementing digital fax and capture systems can lead to significant cost reductions: 

4 minute read

10 ways AXM and AI raise the bar for customer service and customer success

10 ways AXM and AI raise the bar for customer service and customer success

The transformative impact of generative AI on customer service and customer success

5 minute read

Boost AI readiness and reduce risk

Boost AI readiness and reduce risk

Are your GenAI tools bringing information security gaps to light?

5 minute read

10 common objectives in customer service and customer success

10 common objectives in customer service and customer success

Customer success and customer service are increasingly intertwined, playing critical roles in enhancing customer experience, reducing churn, and driving loyalty.

5 minute read

Five ways to delight the modern customer  

Five ways to delight the modern customer  

Redefining customer success in the age of the customer

5 minute read

Supercharge your supply chain management with GenAI

Supercharge your supply chain management with GenAI

In today’s experience-driven economy, users demand instant access to information and faster self-help solutions. Keep reading to learn about the new OpenText Trading Grid with Aviator solution.

4 minute read

Nationwide Building Society gives member communications the personal touch 

Nationwide Building Society gives member communications the personal touch 

Guest author Amitesh Mishra, CIO for Customer Experience Platforms, explains how the organisation accelerated its content workflows by 83% with OpenText Exstream

3 minute read

Transforming your customer interactions

Transforming your customer interactions

Enable operational excellence to increase customer engagement, satisfaction, and loyalty.

3 minute read

Overcome data migration challenges and accelerate your move to the cloud

Overcome data migration challenges and accelerate your move to the cloud

Any cloud migration is enormously complex, so it’s essential to find solutions to simplify the task ahead with each application your organization is migrating.

3 minute read

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