Technologies
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Engaging citizens in new and innovative ways
Around the world, constituents expect a digital experience that allows them to interact, engage and transact with their government anytime,…
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How an eDiscovery consulting firm keeps AI in their toolkit
As a recognized eDiscovery expert and founder of Anger & Associates, Carolyn Anger is enthusiastic about technology. Self-described as ‘MacGyvers’…
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Architectural considerations when moving to the cloud
Everyone is talking about moving to the cloud – cost savings, higher reliability, flexible performance options, speedier deployments. But there…
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Achieving a successful CCM implementation and adoption
When a customer chooses to invest in any kind of Customer Communications Management (CCM) platform, there are two things that…
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Agility delivers the world’s goods using greener routes
For leading logistic company Agility, having access to their data through an integrated information platform can provide the insights needed…
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Exploring technology innovation at SITE Centers
We are currently seeing a shift in enterprises looking to innovation not just to disrupt, but to solve real business…
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Nurturing relationships while working remotely
In the midst of media reports of job cuts and business closures, the Bank of America has just announced the…
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How to optimize EnCase for a work-from-home workforce
The current global situation has necessitated home-working by many millions of employees, but in the legal and law-enforcement world, there…
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What is Cyber Resilience?
In 2015, former Cisco CEO John Chambers famously wrote: “There are two types of companies: Those that have been hacked, and…
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How to select an Identity and Access Management system in 2020
In a previous blog, I took a look at ‘what are Identity and Access Management solutions?’. As businesses focus on…
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How prepared are you for the EU MDR?
On May 26, 2020, the EU Medical Device Regulation (MDR) exits its transition period. There are still questions about how…
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Why trusted advice is vital in uncertain times
There’s a danger that writing a blog focused on the current Coronavirus outbreak could be seen as a cynical marketing…
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Getting the most from Vendor Invoice Management on SAP S/4HANA
Despite your best efforts to digitally transform your business, it’s always worth remembering that some parts of your organization may…
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How COVID-19 will change how we work FOREVER
Global supply chains, especially in the manufacturing sector have experienced many different forms of disruption over the years – from…
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What can a Voice of the Customer program do for you?
In my last blog, I concluded by saying that a good Voice of the Customer (Voc) program is time, money,…
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7 ways OpenText empowers software companies to enable digital transformation
Companies today expect a single provider to solve multiple challenges. They expect their vendors to digitally transform themselves and their…
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3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
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6 questions to ask about EDI readiness in 2020
When Novell’s star as a networking giant was beginning to wane, a salesperson visited a customer to ask why they…
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7 ways to boost user adoption
Change management is hardly a new concept, but it all too rarely receives equal billing to technology management. In many…
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Raising the bar with cloud-based eDiscovery
Through volatile markets and exacting legislation, Kutak Rock has remained a steady constant. Founded in 1965, Kutak Rock is one…
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