Technologies
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Be a supplier of choice for your large partners with EDI integration
Electronic Data Interchange (EDI) has provided smaller businesses with an effective way to cut costs and improve the service they…
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How AI will transform speech-enabled IVRs
In the Total Experience economy, self-service speech-enabled Interactive Voice Response (IVR) systems play a crucial role in providing a seamless…
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Assembling the pieces: Archiving and retention in Life Sciences
In the world of pharmaceuticals, something interesting keeps happening — companies acquire, merge, or divest from other companies. It’s like…
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Save time with eDiscovery review database templates
Templates are very useful in our day-to-day work life. We use them for email, Word documents, and spreadsheets. They can…
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Increase productivity with OpenText Project and Portfolio Management (PPM)
As the world has become centered around technology, the scope and reach of tech has permeated every aspect of life…
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The next digital transformation move for midsized companies
As the world becomes increasingly digital, midsized enterprises (MSE) are plotting their next moves to maintain momentum with company-wide digital…
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Optimism abounds in the world of functional testing
In the fast-paced world of technology, partnerships and acquisitions often hold the key to innovation and growth. The OpenText acquisition…
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Evolution of the in-house legal department: Today’s greater challenges
I’ve been working within the legal industry in one role or another since the early 1990s. When I first started,…
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Enterprise-class integration to power Oracle NetSuite order-to-cash processes
Businesses of all sizes struggle with integration. However, as organizations grow, so does the sprawl of internal systems, external partners,…
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What if AI could help our planet fly backwards?
Meet Viper, a trusted partner for your AI journey. This AI-generated hummingbird is small but mighty and can help you…
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How do midsized organizations win the race for talent?
Workplace teams are like members of a relay race—each person is responsible for completing their own leg and then passing…
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How today’s General Counsel is changing course to better manage risk on the new digital sea
Any business that wants to survive and compete must acknowledge the risks it faces in the marketplace, and work within…
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It’s time to modernize the public sector
With the increase in government directives related to digital technology, such as the NARA memorandum to transition federal agencies to…
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Five steps to Value Stream Management
Value stream management (VSM) is a relatively new trend in software development that focuses on the value of delivery initiatives…
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What is operational experience and how does it impact business operations?
As a business leader, you rely on technology, processes and information to make experiences for customers and employees as seamless…
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What’s next! And what was showcased for CX at Google Cloud Next
The excitement of the in-person Google Cloud Next event might be winding down, but the buzz around AI, personalization and…
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How can AI enhance cybersecurity?
Meet Mav, a trusted partner for your AI journey. Mav is an AI-generated moose, inspired by the Canadian Mountie who…
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5 ways an ERP integration partner combats business disruption
ERP modernization is a hot topic as many organizations look to move from the monolithic ERP systems of the past…
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