Insurance
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EX + CX = TX
When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key.…
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OpenText World EMEA 2023 – Innovation Summits kick off in Munich
Willkommen to the first of three OpenText World EMEA 2023 – Innovation Summits: join global thought leaders and regional experts…
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Effective customer information management builds better digital experiences
Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with…
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How digital fax underpins trade confirmations
SEC Rule 10b-10 requires broker-dealers to send customers a written confirmation on or before the completion of a transaction. It also…
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Ride the digital ecosystem wave, securely
Connected digital ecosystems are forecast to generate one-quarter of all global revenue by 2030 – 80 trillion USD1, and businesses…
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Preparing fax for the next era of enterprise communications
“Wait! Are you seriously going to fax me that request?” It’s a question echoing across workplaces in industries like healthcare,…
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Empower business users in financial services to elevate customer experience
The modern workplace expects more “jack of all trades” than specialists. It’s not a new phenomenon in traditional customer communications…
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Top predictions for financial services in 2023
With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs). As…
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OpenText MxDR Platform: By the numbers
There’s one thing about data: it doesn’t lie. It’s either on or off, zero or one. Data protection and threat…
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Cut the noise. Cue the results.
If you faced a worker shortage, wouldn’t it make sense to optimize the time of the employees you do have? …
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The human dimension of cybercrime
It’s called cybercrime, but humans are at its core, and understanding how they operate is essential for combatting their actions. …
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The future of fax matters
Fax in 2022? Why don’t you just send it over on a dinosaur! Or a carrier pigeon? Honestly, we’ve heard…
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Communications for a new business reality
A global pandemic. Mandatory lockdowns. Ever-changing rules and regulations. Online grocery orders. A shift to remote working, learning and telehealth…
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Reflecting on space, time and the future of fax
Reports on the death of fax are greatly exaggerated. Like clockwork, fresh headlines abound about its decline every year or…
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Why `digital fakers’ have nowhere to hide
I recently attended two really amazing events: the MoneyLive Summit in London and the OpenText™ Middle East Summit in Dubai.…
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Financial institution leverages OpenText and AWS powered solution for personalized digital experiences at scale
Background – Global financial institution seeks to modernize web content management strategy A global bank and longtime OpenText™ TeamSite™ customer with 86,000+ employees serving…
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Early adopter in a laggard industry: Accelerating tech innovation in insurance
In an industry generally known for slow adoption of technology, one insurance business discovered that the COVID-19 pandemic provided the…
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Information Advantage for Financial Services in 2020
It’s that time again when we look ahead to the year to come. For 2020, we’re going to see financial…
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The hybrid career space between business and technology
Christine Cole is a leader, a food lover and a connector of people. She’s also the Director and Product Suite…
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Industry Guide to Financial Services: What’s driving digital transformation across financial services institutions?
To compete and succeed in today’s fast-changing business climate, banks, insurance companies and other financial services institutions (FSIs) need to…
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