OpenText reimagines work with smarter information at Google Cloud Next ‘24 

Great AI starts with great information management  The Cognitive Era is upon us, with 92% of U.S. businesses set to implement AI into their operations…

April 2, 2024 4 minute read
Optimize the sales experience with a complete customer view

Optimize the sales experience with a complete customer view

As the digital landscape for sales teams has shifted over recent years, so too have consumer expectations. Customers are used to the convenience and speed…

2 minute read

Elevating contact center excellence

Elevating contact center excellence

Contact centers face persistent challenges in ensuring optimal agent productivity and efficiency. OpenText™ Qfiniti Explore 24.1 emerges as a beacon of innovation, addressing the pressing…

2 minute read

5 digital experience trends to know in 2024

5 digital experience trends to know in 2024

AI has lit the world on fire and reshaped expectations of what’s possible. The pace of change continues to accelerate – 95% of global executives…

4 minute read

OpenText & Salesforce help save the holidays with AI!

OpenText & Salesforce help save the holidays with AI!

This holiday season Santa needs help checking his lists! Santa receives millions of wish list letters from children around the world, and he needs to…

2 minute read

Predictions for the financial services industry in 2024

Predictions for the financial services industry in 2024

The word ‘rollercoaster’ best sums up 2023. We’ve experienced economic, geopolitical, technological, and societal challenges over recent months with the ongoing cost-of-living crisis, high interest…

5 minute read

What is a customer information management system?

What is a customer information management system?

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…

4 minute read

Top things you may have missed at Dreamforce 23!

Top things you may have missed at Dreamforce 23!

What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and colleagues face to face to…

4 minute read

Boost employee engagement; productivity will follow

Boost employee engagement; productivity will follow

Measuring employee productivity can be tricky business. For certain roles, the metrics may seem obvious, such as active pipeline for sales reps or average response…

5 minute read

Deliver smarter digital employee experiences

Deliver smarter digital employee experiences

In recent years many organizations have updated their digital tools to support the permanence of remote and hybrid work. Despite many advances, organizations still find…

4 minute read

Make information your customer superpower

Make information your customer superpower

It’s time to work smarter Organizations that have the information advantage are working smarter to navigate the unforeseen and race ahead of competition. Simplify and save…

4 minute read

Optimize customer relationship management

Optimize customer relationship management

With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales…

5 minute read

Effective customer information management builds better digital experiences

Effective customer information management builds better digital experiences

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more…

4 minute read

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