Sales
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Top things you may have missed at Dreamforce 23!
What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and…
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Boost employee engagement; productivity will follow
Measuring employee productivity can be tricky business. For certain roles, the metrics may seem obvious, such as active pipeline for…
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Deliver smarter digital employee experiences
In recent years many organizations have updated their digital tools to support the permanence of remote and hybrid work. Despite…
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Make information your customer superpower
It’s time to work smarter Organizations that have the information advantage are working smarter to navigate the unforeseen and race…
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Optimize customer relationship management
With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To…
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Effective customer information management builds better digital experiences
Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with…
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Harness inbound customer information to transform sales and service operations
With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many…
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Find new OpenText solutions on enterprise application marketplaces
It’s not just big retailers doing online business: 80% of sales will be digital transactions by 2025. As cloud adoption and…
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Gain the information advantage with a complete 360-degree customer view – Part 3
Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog…
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Gain the information advantage with a complete 360-degree customer view – Part 2
In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed…
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Gain the information advantage with a complete 360-degree customer view
The market continues to be volatile and change is occurring with great velocity. Shortages and price increases have made customers…
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What is a customer information management system?
Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence,…
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How does OpenText Extended ECM accelerate sales processes?
Connecting content to key business processes across lead business applications can dramatically increase efficiencies and improve insights for different users…
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The resilient sales organization
Over the last few years, the world has changed completely – including the dynamics between sales professionals, customers and information.…
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How to ensure your technology investments create a foundation for growth
The costs of not investing in digital transformation are more and more widely recognized. Even so, research from Harvard Business…
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3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
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Q&A with Alberto Garcia: OpenText’s Sales Rookie of the Year
Less than a year after being referred to OpenText by a former colleague, Alberto Garcia has already made his mark…
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The top 3 practices of world-class presales professionals
We all know that customer buying habits have transformed significantly over the past decade. The number of companies and solutions…
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Excellence in Sales Order Entry – From Document to Digital
Sales orders, the documents with the odor of company success attached to them! Physical (or electronic) proof that your company…
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