OpenText named a Leader in the 2026 Infosource Global Capture & IDP Vendor Matrix
Ninth year running as a market leader, OpenText continues to strengthen its offering through investments in hybrid AI architecture, agentic automation, and deep partner integrations.
Organizations today are flooded with inbound content such as documents, emails, and images. The information contained in this content is essential to business operations but often remains difficult to access and act on efficiently. Large language models (LLMs) have expanded what’s possible in intelligent document processing (IDP), from handling completely unstructured documents to enabling ad hoc Q&A on large stores of diverse content. But LLMs alone aren’t the whole story. The market is increasingly moving toward hybrid approaches that pair deterministic AI and machine learning with LLMs and vision-language models, applying the right technology to each task based on accuracy, cost, and speed. At the same time, agentic AI is emerging as the next frontier: rather than simply extracting and classifying data, systems are beginning to reason over it, self-correct, and trigger the next step in a process automatically.
OpenText intelligent document processing solutions are built for this shift. They combine a deep stack of recognition technologies (OCR, machine learning, and LLMs) with retrieval-augmented generation (RAG) to ground AI decisions in an organization’s own business content. Paired with deep integration into enterprise systems, this enables OpenText to deliver true end-to-end process automation. From capture and classification to validation, orchestration, and now agentic execution via OpenText™ Content Aviator™, OpenText IDP solutions help organizations accelerate decision-making, improve compliance, and reduce manual effort. With flexible deployment options across cloud, hybrid, and on-premises environments, and deep integrations with SAP and Salesforce, OpenText enables customers to unlock the full value of their information and scale automation across the organization.
OpenText named a leader in information capture and intelligent document processing
We are pleased to announce that OpenText has been named a Star [Leader] in the 2026 Infosource Global Capture & IDP Vendor Matrix. This is the ninth consecutive year that Infosource has ranked OpenText as a leader. This recognition reflects OpenText’s commitment to IDP solutions that turn unstructured content into trusted, actionable data to help organizations accelerate decision-making, improve compliance, and scale intelligent automation across the organization.
Ralph Gammon, Senior Analyst for Infosource Software and the primary author of the report shared, “Document processing is moving past classification and extraction toward solutions that increasingly offer broader automation and incorporate emerging AI technologies that enable them to reason, validate, and act on their own. The 2026 Capture & IDP Vendor Matrix reflects this shift, as the market is pulled into a much bigger conversation around AI and agentic automation. With a broad and integrated portfolio, strong global execution, and clear vision for how intelligent document processing is a key component of agentic automation, OpenText is at the forefront of the market transformation. Its ability to combine advanced AI with deep expertise in content and process management has helped OpenText maintain its position as a market leader.”
He then added, “As a global market leader, OpenText has a broad customer and partner network. OpenText’s deep integrations with partners like SAP bring IDP directly into the systems where work happens, creating a clear path for customers to replace manual repetitive tasks with end-to-end automation.”
2026 Infosource Global Capture & IDP Software Vendor Matrix Report
An analysis of the market for capture and intelligent document processing solutions, with an assessment of why vendors are rated as Stars, Competitors, Disruptors and Explorers.
