Public Sector
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Supporting millions of South Africans through the pandemic
Please give us a quick introduction to the South African Social Security Agency (SASSA). What does the organization do? SASSA…
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Smart PCAP: A time machine for the SOC
Anyone familiar with packet forensics or packet recording knows you can spend hours poring over bulk information and waiting for…
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Focus on citizen experience to make lasting change in government
As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going…
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A good foundation is key to digital forensic investigations
I was recently reading an article in Forbes Magazine about the importance of a good foundation when building a home. When…
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Top 10 network security best practices
Network security is constantly evolving. To stay ahead of bad actors, follow these 10 best practices to reduce the risk…
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6 predictions for the public sector industry in 2023
The pandemic has precipitated a fundamental shift in the way citizen services are delivered. In the past year, governments have…
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Governments get cloud confident — and strategic
Adoption hasn’t happened overnight, but the cloud is earning its keep among government agencies, slowly but surely. More than a…
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OpenText MxDR Platform: By the numbers
There’s one thing about data: it doesn’t lie. It’s either on or off, zero or one. Data protection and threat…
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Cut the noise. Cue the results.
If you faced a worker shortage, wouldn’t it make sense to optimize the time of the employees you do have? …
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The human dimension of cybercrime
It’s called cybercrime, but humans are at its core, and understanding how they operate is essential for combatting their actions. …
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The big challenges in wide-scale government cloud adoption
The growing need for virtual workplaces has accelerated government migration to the cloud. Almost half of government organizations worldwide are…
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The ‘low code revolution’ is improving service delivery in Public Sector
In 2020, five years’ worth of digital adoption for citizens and businesses happened in about eight weeks. Government agencies worldwide were able…
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Why cloud migration is key to public sector success
In the public sector, cloud deployment is increasingly becoming a key enabler for digital transformation. Governments are looking to meet…
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Civil servants are the key to building trust in government
Governments throughout the world are stepping up efforts to modernize digital services to citizens. For example, in the U.S., executive…
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Every individual interaction is the one that matters
According to McKinsey, around 80 percent of government efforts to transform performance don’t fully meet their objectives. However, the consultancy…
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Department of … huh? U.S. county models citizen services after consumer sites
How many homeowners know about their local Department of Public Works? Or, to rephrase, are you aware that the city…
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Communications for a new business reality
A global pandemic. Mandatory lockdowns. Ever-changing rules and regulations. Online grocery orders. A shift to remote working, learning and telehealth…
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Addressing the ‘You can’t still be using that!’ conundrum
It’s great to be part of the OpenText™ Public Sector team, after more than 20 years working at a senior…
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It’s not just about going paperless
“Going paperless” is a commonly stated goal in a school district’s digital transformation plan, but it’s just the beginning of…
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Integration matters to the world around us
In the energy industry, up to 80% of employees' time is spent searching through unstructured information to get work done.
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