Line of Business
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How AI will transform speech-enabled IVRs
In the Total Experience economy, self-service speech-enabled Interactive Voice Response (IVR) systems play a crucial role in providing a seamless…
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Assembling the pieces: Archiving and retention in Life Sciences
In the world of pharmaceuticals, something interesting keeps happening — companies acquire, merge, or divest from other companies. It’s like…
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Save time with eDiscovery review database templates
Templates are very useful in our day-to-day work life. We use them for email, Word documents, and spreadsheets. They can…
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Join us at OpenText World 2023: Top 8 reasons to attend
AI is quickly becoming mainstream. Come to this year’s OpenText World to learn how your organization can use AI to…
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Evolution of the in-house legal department: Today’s greater challenges
I’ve been working within the legal industry in one role or another since the early 1990s. When I first started,…
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Enterprise-class integration to power Oracle NetSuite order-to-cash processes
Businesses of all sizes struggle with integration. However, as organizations grow, so does the sprawl of internal systems, external partners,…
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How today’s General Counsel is changing course to better manage risk on the new digital sea
Any business that wants to survive and compete must acknowledge the risks it faces in the marketplace, and work within…
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It’s time to modernize the public sector
With the increase in government directives related to digital technology, such as the NARA memorandum to transition federal agencies to…
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Customer Spotlight: Achieve Smarter Modernization Beyond Mainframe Architecture
For organizations where mainframe and COBOL are at the heart of operations, going beyond the bounds of mainframe architecture to…
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What is operational experience and how does it impact business operations?
As a business leader, you rely on technology, processes and information to make experiences for customers and employees as seamless…
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What’s next! And what was showcased for CX at Google Cloud Next
The excitement of the in-person Google Cloud Next event might be winding down, but the buzz around AI, personalization and…
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5 ways an ERP integration partner combats business disruption
ERP modernization is a hot topic as many organizations look to move from the monolithic ERP systems of the past…
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Accounts payable automation: What they didn’t tell you
It is no secret that the advantages of accounts payable (AP) automation are widely acknowledged. In short, the concept is…
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Transform workflows with cloud fax
Digital fax remains an integral part of mission-critical communications. Meet the team inventing the future of fax – we recently…
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e-Invoicing mandates and updates: Belgium
August 2023 E-Invoicing launch delayed in Belgium due to political disagreements Belgium’s plans to launch a PEPPOL based e-Invoicing model…
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Mastering Total Experience at OpenText World 2023
It’s a new world – everyone’s expectations have evolved, and the customer is always right. The experiences we provide our…
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What OpenText Cybersecurity is bringing to the table at OpenText World 2023
With less than six weeks to go until OpenText World, the excitement for everything Cybersecurity is soaring. During the packed…
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Make smarter connections at OpenText World 2023
Connecting people, systems, and things across business ecosystems is more important than ever. If data silos, untapped potential and information…
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What’s new in e-Invoicing?
Paper-based invoicing is time-consuming and expensive and there are clear and compelling benefits to automating Accounts Payable and Accounts Receivable…
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What’s new in OpenText Identity and Access Management
August 2023: OpenText Identity and Access Management CE 23.3 The 23.3 release of the OpenTextTM Identity and Access Management platform…
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