If you’re like some companies, your legal team may be using outdated, mish-mashed software or a myriad of point solutions to manage your eDiscovery processes. While this antiquated approach may work for some companies or use cases, many enterprise legal teams and their law firms, with a guiding hand of its IT leaders, are identifying and evaluating newer legal technology that better aligns with maturity and needs and satisfies ROI objectives—especially as AI and GenAI capabilities for eDiscovery explode onto the scene to help tackle rising volume and complexity of data in modern investigation and litigation matters.
eDiscovery software comes with an extensive range of features, and many have strengths in one area (such as processing) and have some challenges in others (such as analysis or review). Hence, it’s essential to identify your legal team’s needs and priorities, along with their IT deployment preferences, and conduct thorough research.
Analyst firm GigaOm’s Radar for E-Discovery is a great starting point if you’re actively seeking new eDiscovery solutions or simply want to know what’s available on the market.
GigaOm provides evaluation criteria and guidance
The GigaOm Radar for E-Discovery highlights key e-discovery vendors. It identifies vendors and products that excel at helping organizations assess competing solutions in the context of well-defined features and criteria.
The report describes key features and metrics used to evaluate vendors, provides an overview of the category and its underlying technology, identifies leading e-discovery solutions, and helps decision-makers evaluate these platforms to make a more informed investment decision.
The report evaluates 19 different eDiscovery software vendors, including OpenText™, Everlaw, CloudNine, Veritas, DISCO, Nuix, Relativity, Reveal, and Consilio, on factors including vendor positioning (small-to-medium business (SMB), large enterprise, and/or law firms), deployment mode (cloud only, on-premises or hybrid), key features (e.g., multiple-device data collection, analysis & review, data redaction, real-time tracking of eDiscovery process, tagging & organizing documents, enterprise search, social media support, video & audio support) and evaluation metrics (speed, cost, scalability, security, and ease of use).
The GigaOm Radar
The GigaOm Radar plots vendor solutions across a series of concentric rings, with those positioned closer to the center being judged to have higher overall value based on an evaluation of the factors. The chart characterizes each vendor on two axes—balancing Maturity versus Innovation and Feature Play versus Platform Play—while providing an arrow that projects each solution’s evolution over the coming 12 to 18 months.
Here is the GigaOm Radar:
OpenText named a leader
The industry report recognizes OpenText as an “Outperformer due to its high rate of delivery last year, high release cadence, and a strong roadmap for the coming year,” outperforming all other vendors on a key feature comparison. OpenText received the highest possible scores for key features, including multiple-device data collection, analysis, and review; data redaction; real-time tracking of the eDiscovery process; tagging and organizing documents; enterprise search; and video and audio support, as well as business criteria—speed, cost, and scalability. The report also noted that “OpenText is one of the most flexible vendors in terms of deployment options—options include on-premises, private cloud, public cloud (SaaS), and hybrid.”
If you’re interested in learning more about eDiscovery solutions available on the market and a better understanding of their capabilities, relative strengths, and challenges, the GigaOm Radar report provides valuable information. You can obtain a copy of the report here.
Learn more about OpenText eDiscovery solutions here.