Information Management
-
Friend or foe? Data interoperability key to trust in payments
At an exclusive roundtable sponsored by OpenText and hosted by Finextra, leaders from the world of finance and payments came together,…
Read more » -
5 best practices to maximizing your EIM investment
As the volume and variety of data in every business explodes, Enterprise Information Management (EIM) solutions are becoming an increasingly…
Read more » -
Content services: A key to organizational resilience
Resilience is the capacity to recover quickly from difficulties. As organizations regroup, reorganize and reprioritize over the rest of this…
Read more » -
Engaging citizens in new and innovative ways
Around the world, constituents expect a digital experience that allows them to interact, engage and transact with their government anytime,…
Read more » -
Achieving a successful CCM implementation and adoption
When a customer chooses to invest in any kind of Customer Communications Management (CCM) platform, there are two things that…
Read more » -
Agility delivers the world’s goods using greener routes
For leading logistic company Agility, having access to their data through an integrated information platform can provide the insights needed…
Read more » -
Exploring technology innovation at SITE Centers
We are currently seeing a shift in enterprises looking to innovation not just to disrupt, but to solve real business…
Read more » -
How prepared are you for the EU MDR?
On May 26, 2020, the EU Medical Device Regulation (MDR) exits its transition period. There are still questions about how…
Read more » -
Getting the most from Vendor Invoice Management on SAP S/4HANA
Despite your best efforts to digitally transform your business, it’s always worth remembering that some parts of your organization may…
Read more » -
3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
Read more » -
How does better content management help put food on the table?
As a trusted and ethically managed business in the Agro-industry, Betagro places a high emphasis on food quality, safety and…
Read more » -
A new way to work: How to enable effective remote collaboration amid the coronavirus outbreak
As coronavirus cases increase around the world, businesses are struggling to support the productivity of a growing employee base who…
Read more » -
Celebrating 20 years of excellence
2020 marks the 20th anniversary of OpenTextTM Exstream. It is hard to believe that the market-leading Customer Communications Management (CCM)…
Read more » -
The state of AI and information readiness in banking
According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a…
Read more » -
Salt River Project protects water with creative flow
The Salt River Project (SRP) is a public utility that serves users and the environment by going beyond the essentials.…
Read more » -
7 best practices in customer experience
In today’s world, customer experience determines success. Regardless of your organization’s size, products, service or industry, providing your customers with a consistently great…
Read more » -
Ensuring business continuity during emergencies
Business continuity can be a challenge when virus breakouts, natural disasters or political upheaval lead to travel bans. While protecting…
Read more » -
Using information management for positive change
In content and information management platforms, content is typically created and used internally to document projects, capture knowledge and provide…
Read more » -
Industry 4.0 is profoundly impacting the customer experience
In not the too distant past, companies carried out business the old fashion way, where paper was the norm and…
Read more » -
Top 10 reasons to upgrade Documentum
Software upgrades are vital for organizations to improve performance. To maintain a competitive advantage, internal resource efficiency and service levels,…
Read more »
