Information Management
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Screen flips and gatekeepers don’t work in the new world of work
The notion of the traditional workplace has been evolving for a decade now, but 2020 has seen a forced acceleration…
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It’s time to get REALLY serious about digital transformation
With the sudden explosion of remote work, the disruption to global supply chains, dramatic shifts in consumer behavior, and escalating…
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4 key areas for successful information management transformation
Enterprise technology and digital transformation programs are notoriously challenging. A recent Harvard Business Review (HBR) article stated: “Success requires bringing together…
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Ever wonder why information matters in train safety?
That anyone should be injured or killed in a transportation accident is a tragedy. Trains carry billions of passengers and…
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Why information matters for the resilient organization
Every company must become an information company to thrive in the next decade. We hear that a lot – but…
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3 tips to improving efficiency and reducing risk when using Microsoft Office 365 and Teams
This blog is co-authored by Lou Blatt and Dei Jow. Like many remote knowledge workers, I use Microsoft® Office 365…
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OpenText and SAP: Digital Zone
OpenText™ launched its Digital Zone strategy in mid-April to deliver an exceptional communication strategy to our customers. With a specific…
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Where did I put that document?
Since March 2020, like millions of others around the world, the majority of OpenText™ employees have been working from home…
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Responding to subject rights requests for the CCPA and beyond
This blog is co-authored by Andy Teichholz and Gino Vicari. July 1, 2020 marks the start of enforcement of the…
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Don’t ignore the strain of “information overload” on a newly remote workforce
Labeled ‘the world’s largest work-from-home experiment’, the COVID-19 pandemic has forced tens of millions of employees across organizations of every…
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How to keep your remote work team together
Remote work teams around the world are showing that despite today’s extraordinary circumstances, we can still churn out hearty levels…
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Customer experience vs. customer engagement
Imagine you have an annual budget of $50,000. Do you spend it all on customer experience or customer engagement? The…
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Waikato Regional Council builds a sustainable future with digital technologies
The longest river in New Zealand, the Waikato River runs through the North Island and empties into the Tasman Sea.…
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Friend or foe? Data interoperability key to trust in payments
At an exclusive roundtable sponsored by OpenText and hosted by Finextra, leaders from the world of finance and payments came together,…
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5 best practices to maximizing your EIM investment
As the volume and variety of data in every business explodes, Enterprise Information Management (EIM) solutions are becoming an increasingly…
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Content services: A key to organizational resilience
Resilience is the capacity to recover quickly from difficulties. As organizations regroup, reorganize and reprioritize over the rest of this…
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Engaging citizens in new and innovative ways
Around the world, constituents expect a digital experience that allows them to interact, engage and transact with their government anytime,…
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Achieving a successful CCM implementation and adoption
When a customer chooses to invest in any kind of Customer Communications Management (CCM) platform, there are two things that…
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Agility delivers the world’s goods using greener routes
For leading logistic company Agility, having access to their data through an integrated information platform can provide the insights needed…
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Exploring technology innovation at SITE Centers
We are currently seeing a shift in enterprises looking to innovation not just to disrupt, but to solve real business…
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