Information Management
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Introducing OpenText Core Content
Information access, use and governance has always been a major challenge for organizations – that has grown exponentially with the increasingly hybrid workforce. As ECM morphed to Content Services, OpenText has…
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Introducing OpenText Core Case Management
From service requests to incident response, case-based processes are inherently dynamic and often ad hoc. This fundamental challenge is now…
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Announcing OpenText Content Cloud CE 21.2
Isolated content silos have always been a challenge for organizations, and the explosion of remote work has only increased the…
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Why is digital process automation critical to digital transformation?
The pandemic has driven organizations to assess their business processes—and the people, systems and technology that support them—with magnifying-glass intensity.…
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Tackling the challenges of remote working during a pandemic
Planning flight operations is a complex and time-critical task, made even more challenging during the coronavirus pandemic. Eurowings, a specialist…
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What is digital experience?
Digital experience inhabits a realm packed with similar terms. You have digital experience management (DXM), customer experience (CX), customer experience…
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Digital experience for CFOs
Implementing a digital experience platform (DXP) for your organization can be a significant financial commitment. But it’s also an investment that can pay considerable dividends. If you’re a marketing executive or…
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Semiconductor firm adapts to remote work
The COVID-19 pandemic has impacted countless businesses across the globe. When strict lockdown measures were introduced restricting travel, many of TDK-Micronas’ design engineers were…
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Dynamic case management
Case management is not a new practice. Over a century ago, the healthcare industry was the first to adopt case…
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Rethinking information management
Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business…
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4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you…
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Gartner Magic Quadrant documents evolving content services landscape
Gartner has just published its annual assessments of the content services sector: 2020 Gartner Magic Quadrant for Content Services Platforms 2020 Gartner Critical Capabilities for…
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Adapting old world solutions to new world problems
Organizations have shown incredible resilience in the face of the challenges of the COVID-19 pandemic. Businesses quickly implemented remote working,…
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Rethinking content management: Not business as usual
Technology makes business possible even when circumstances make it seem impossible. And a big part of succeeding is having up-to-date,…
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What’s new in OpenText Core Share and OpenText Core Signature 20.4
As part of OpenText™ Cloud Editions 20.4, OpenText™ Core Share and OpenText™ Core Signature, SaaS applications that facilitate secure content…
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How change management, adapting and adoption became a daily task
COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It…
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Forrester: What to look for in cloud content management vendors
This blog is co-authored by Alison Clarke and Sandi Nelson. Having the right partners by your side is crucial as your…
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E-signature: Why offering customers more choice is vital
More choice, more agility, and more flexibility. These are key requirements when selecting applications to keep your remote workforce productive. Organizations need to find new digital approaches, but they want to maintain control over what…
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Moving to the cloud doesn’t have to be all or nothing
This blog is co-authored by Alison Clarke and Sandi Nelson. The last thing any organization needs in 2020 is more…
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Forrester study finds cloud security fears unfounded
This blog is co-authored by Alison Clarke and Sandi Nelson. Organizations with major on-premises investments understandably have concerns about a…
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