Services
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The customer success journey starts with L.O.V.E.
Purchasing technology for your enterprise, agency, or organization can be a long and exhausting journey. Once the contract has been…
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OpenText Managed Security Services soar in Top 250
By 2025, according to Gartner Market Guide for Managed Detection and Response Services (February 2023), we foresee a significant shift:…
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Earn your wings with OpenText
The pressure is on to bring generative AI into your organization. But is your business truly ready to enter the…
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Embrace the cognitive era with OpenText Cloud Editions (CE) 23.4
In the technology industry, change is inevitable. But sometimes this change is so revolutionary, organizations can struggle to keep up…
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Rolling Out New Enterprise Software? Steps for a Successful Launch
So, you’ve purchased new software and need to roll it out to your stakeholders. What are some steps you can…
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Introducing L.O.V.E. by OpenText
What’s the fastest growing department in your organization today? In many cases it’s Customer Success, with good reason. Understanding and…
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Extend the value of OpenText World
OpenText World is a highly focused event offering an incredible opportunity to gain insight from experts and peers about the…
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Convert resistance into support when implementing software
In this series of blogs, we have been considering the following key points that help to not only manage resistance…
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Achieve Digital Success with OpenText Cloud Editions (CE) 23.3
The importance of information for businesses cannot be overstated. Information serves as the lifeblood that fuels decision-making, innovation, and overall…
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Obtaining a bearer token to enable API interaction
OpenText™ Network Detection & Response (NDR), previously known as Bricata Network Detection & Response, provides real-time network visibility, metadata generation…
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Effective communication for a successful customer workshop
Here’s a Jeopardy question for you: “Concerns not being acted upon, wrong person at the wrong meeting, no direct access…
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Take advantage of automation – If you got it, flaunt it, with eDiscovery!
We are busy professionals who don’t always have time to learn every new feature that comes around. I get it. …
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The benefits of implementing Vendor Invoice Management with an agile approach
OpenText™ Vendor Invoice Management for SAP® Solutions (VIM) is a leading invoice management and processing solution that fully integrates with…
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Convert resistance into support when implementing software
In this series of three blogs on managing user resistance when implementing software, we are considering the following key areas…
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Past, present and future in a digital transformation journey
A digital transformation is the adoption of new business processes and practices to help an organization compete effectively in a…
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A foundation of trust: The role of a Customer Success Manager
In a recent article, Guy Galon argues that in the wake of Covid-19, customer success is more important for business…
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The key to successful large-scale migrations to cloud
Many organizations are still in the process of migrating off-cloud (on-premises) Content Suite solutions into the OpenText™ Cloud. If an…
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Auto Classification in Records Management
The landscape of Records Management (RM) has drastically changed in the last 20 years. Once a manageable and largely manual…
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Quality is at the heart of Life Sciences organizations
Quality is at the heart of the highly regulated Life Sciences industry. Ever changing regulations and technology are improving the…
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Convert resistance into support when implementing software
Managing user resistance can be challenging and there can be many reasons for this resistance. However, it would be wrong…
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