7 ways OpenText empowers software companies to enable digital transformation
OEM
3 weeks ago
7 ways OpenText empowers software companies to enable digital transformation
Companies today expect a single provider to solve multiple challenges. They expect their vendors to digitally transform themselves and their…
3 ways to extend Salesforce for a true omnichannel customer experience
Customer Experience
3 weeks ago
3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
6 questions to ask about EDI readiness in 2020
Technologies
3 weeks ago
6 questions to ask about EDI readiness in 2020
When Novell’s star as a networking giant was beginning to wane, a salesperson visited a customer to ask why they…
7 ways to boost user adoption
Technologies
3 weeks ago
7 ways to boost user adoption
Change management is hardly a new concept, but it all too rarely receives equal billing to technology management. In many…
Raising the bar with cloud-based eDiscovery
Technologies
3 weeks ago
Raising the bar with cloud-based eDiscovery
Through volatile markets and exacting legislation, Kutak Rock has remained a steady constant. Founded in 1965, Kutak Rock is one…
Learning where and when you want
Technologies
4 weeks ago
Learning where and when you want
In our rapidly evolving knowledge economy, many people try to stay up-to-date by continually learning new ways to work, communicate…
How does better content management help put food on the table?
Technologies
4 weeks ago
How does better content management help put food on the table?
As a trusted and ethically managed business in the Agro-industry, Betagro places a high emphasis on food quality, safety and…
A new way to work: How to enable effective remote collaboration amid the coronavirus outbreak
Technologies
4 weeks ago
A new way to work: How to enable effective remote collaboration amid the coronavirus outbreak
As coronavirus cases increase around the world, businesses are struggling to support the productivity of a growing employee base who…
Captiva is now OpenText Intelligent Capture
Content Services
February 27, 2020
Captiva is now OpenText Intelligent Capture
Since the launch of OpenText™ Intelligent Capture nearly a year ago, customers and partners have been asking about the transition…
Celebrating 20 years of excellence
Technologies
February 27, 2020
Celebrating 20 years of excellence
2020 marks the 20th anniversary of OpenTextTM Exstream. It is hard to believe that the market-leading Customer Communications Management (CCM)…
Salt River Project protects water with creative flow
Customer Experience
February 26, 2020
Salt River Project protects water with creative flow
The Salt River Project (SRP) is a public utility that serves users and the environment by going beyond the essentials.…
What is Customer Identity and Access Management (CIAM)?
Technologies
February 26, 2020
What is Customer Identity and Access Management (CIAM)?
Providing digital services to customers is a balancing act. You need to deliver outstanding customer experience at the same time…
Tame eDiscovery document review costs while reducing risk
Technologies
February 21, 2020
Tame eDiscovery document review costs while reducing risk
Demands on legal services within the enterprise have never been greater, extending beyond litigation and regulatory compliance to privacy, data…
Two (or more) heads are better than one
Technologies
February 20, 2020
Two (or more) heads are better than one
We’ve all been there – you’ve asked your boss or co-worker to review a document, presentation, or even a CAD…
What is a Cloud Fax Service?
Technologies
February 20, 2020
What is a Cloud Fax Service?
Fax has been around for a century and is still going strong. However, the standalone fax machine-with its manual processes,…
What are Identity and Access Management (IAM) solutions?
Technologies
February 20, 2020
What are Identity and Access Management (IAM) solutions?
Cybercrime will cost more than $6 trillion in 2021 and continually tops the CIO priority list. When it comes to…
EMR experts support lab outreach managers to boost services outside the hospital
Business Network
February 12, 2020
EMR experts support lab outreach managers to boost services outside the hospital
One of the keys to a successful partnership supporting lab integration, CPOE (Computerized Physician Order Entry) and lab outreach is…
Top 5 use cases of Blockchain in the supply chain in 2020
Technologies
February 12, 2020
Top 5 use cases of Blockchain in the supply chain in 2020
Managing today’s supply chains is extraordinarily complex. According to shipping giant, Maersk, one shipment of refrigerated goods from East Africa…
What is a Blockchain platform?
Technologies
February 12, 2020
What is a Blockchain platform?
Blockchain is perhaps one of the most overhyped technologies that has ever appeared. In fact, some experts suggest the technology…
5 key things to consider when migrating to the cloud
Services
February 11, 2020
5 key things to consider when migrating to the cloud
Cloud computing is now touching all aspects of information technology, and document and data archiving is no exception. When it…
7 best practices in customer experience
Customer Experience
February 10, 2020
7 best practices in customer experience
In today’s world, customer experience determines success. Regardless of your organization’s size, products, service or industry, providing your customers with a consistently great…
Ensuring business continuity during emergencies
Technologies
February 7, 2020
Ensuring business continuity during emergencies
Business continuity can be a challenge when virus breakouts, natural disasters or political upheaval lead to travel bans. While protecting…
How prepared is your IT department for the next legal hold?
Discovery & Security
February 6, 2020
How prepared is your IT department for the next legal hold?
Organizations deal with lawsuits all the time – from workplace discrimination, overtime pay, customer injuries sustained on-premises, intellectual property, contracts…
Behind the scenes work is key to CPOE success
Business Network
February 5, 2020
Behind the scenes work is key to CPOE success
When a clinical lab places a key part of their business operation in another company’s “hands“, they trust that the…
Cost, security and cloud are top priorities for legal departments
News & Events
February 4, 2020
Cost, security and cloud are top priorities for legal departments
OpenText™ is pleased to announce findings from a new report launched at Legaltech 2020 in conjunction with Ari Kaplan Advisors.…
Top 2020 trends in cloud adoption
Technologies
January 31, 2020
Top 2020 trends in cloud adoption
Over the last decade, cloud has changed the way nearly every business and organization works. In that time, spending on…
Developing a strong lab outreach program
Business Network
January 31, 2020
Developing a strong lab outreach program
When Joe Trevino says that he understands the challenges of a laboratory manager’s daily routine – financial, staffing, technology and…
Connect with Singapore via the PEPPOL e-invoicing network
Business Network
January 31, 2020
Connect with Singapore via the PEPPOL e-invoicing network
Originally, the goal of Pan-European Public Procurement On-Line (PEPPOL) was to simplify electronic procurement processes between government agencies across Europe…
AAA club transforms the digital experience for its members
Technologies
January 30, 2020
AAA club transforms the digital experience for its members
Whether calling for roadside assistance, planning travel on the mobile app or meeting with an insurance agent, over 13.5 million…
Air-gapped eDiscovery
Technologies
January 30, 2020
Air-gapped eDiscovery
eDiscovery technology continues to evolve to meet the realities of litigation, investigations and regulatory compliance requirements in the age of…
Responsive layout applications with high resolution displays
Technologies
January 30, 2020
Responsive layout applications with high resolution displays
With the size and resolution of laptop displays and computer monitors continuously increasing, organizations and employees expect the applications they…
Why should a Voice of the Customer program matter to your organization?
AI & Analytics
January 29, 2020
Why should a Voice of the Customer program matter to your organization?
The Voice of the Customer (VoC) is a term used in business to describe the in-depth process of capturing customer’s…