What are adaptive supply chains?
IoT & Supply Chain
2 weeks ago
What are adaptive supply chains?
The COVID-19 pandemic painfully demonstrated the vulnerabilities of global supply chains. The learning must be that companies must restructure their…
How to protect remote workers against today’s threats
Technologies
3 weeks ago
How to protect remote workers against today’s threats
The current global situation has necessitated the immediate shift to remote work. It’s estimated that 42% of the workforce now works at home, which…
Empower your contact center supervisors with voice technology
Customer Experience
3 weeks ago
Empower your contact center supervisors with voice technology
A big part of a contact centre supervisor’s job is making sure their team is Okay. That may sound obvious, but it’s a…
How change management, adapting and adoption became a daily task
Services
3 weeks ago
How change management, adapting and adoption became a daily task
COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It…
What is supply chain resilience?
Technologies
3 weeks ago
What is supply chain resilience?
Global supply chains are complex beasts. They are multi-tiered, multi-dimensional ecosystems of intimately related parts that allow lean, just-in-time manufacturing,…
Forrester: What to look for in cloud content management vendors
Technologies
3 weeks ago
Forrester: What to look for in cloud content management vendors
This blog is co-authored by Alison Clarke and Sandi Nelson. Having the right partners by your side is crucial as your…
E-signature: Why offering customers more choice is vital
Technologies
3 weeks ago
E-signature: Why offering customers more choice is vital
More choice, more agility, and more flexibility. These are key requirements when selecting applications to keep your remote workforce productive. Organizations need to find new digital approaches, but they want to maintain control over what…
Key Industry 4.0 trends as the world emerges from COVID-19
Industries
4 weeks ago
Key Industry 4.0 trends as the world emerges from COVID-19
Even before COVID-19, Industry 4.0 technologies were beginning to have a major impact on the transformation of manufacturers worldwide. Now,…
Reacting to COVID-19 based on a data driven strategy
Products
4 weeks ago
Reacting to COVID-19 based on a data driven strategy
When COVID-19 entered our lives, companies were worried about how it would impact their business. As the year progressed the…
What’s new in OpenText Insight
Products
4 weeks ago
What’s new in OpenText Insight
In a world that has changed dramatically in a short period of time — and in which ever-increasing data volumes…
Key financial services trends as the world emerges from COVID-19
Industries
4 weeks ago
Key financial services trends as the world emerges from COVID-19
In January, I wrote a predictions blog that said the priorities of the financial services industry would not change greatly over the next 12 months! Of course, no…
What is a connected supply chain?
IoT & Supply Chain
4 weeks ago
What is a connected supply chain?
It’s no secret that today’s global supply chain is more complex than ever. It has become a digital ecosystem of…
Running a resilient EIM platform
Services
4 weeks ago
Running a resilient EIM platform
Information is key for businesses to operate and succeed, making it imperative that the Enterprise Informant Management platforms they rely…
The seven critical requirements for modern data collection
Discovery
4 weeks ago
The seven critical requirements for modern data collection
In an earlier blog, I discussed the trends necessitating a modern approach to data collections to support early case assessment,…
Modern data collection imperatives in today’s remote reality
eDiscovery
4 weeks ago
Modern data collection imperatives in today’s remote reality
Modern data collection for eDiscovery has always been demanding. Today, the challenges are exacerbated by a number of trends, including…
What is CCM (Customer Communication Management)?
Services
October 1, 2020
What is CCM (Customer Communication Management)?
Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. This helps…
Axe the fax with secure file exchange
Products
October 1, 2020
Axe the fax with secure file exchange
The Axe the Fax campaign has charged NHS Trusts with discarding their old fax machines (there were over 8,000 in…
Maximize ROI by optimizing digital asset management productivity
Services
October 1, 2020
Maximize ROI by optimizing digital asset management productivity
Over the years, Digital Asset Management (DAM) has transformed from a digital media storage hub to a solution with the addition…
Secure communications in a post-PSTN world
Products
October 1, 2020
Secure communications in a post-PSTN world
In part 1, we discussed how British Telecom was phasing out the PSTN and ISDN networks that many businesses depend on,…
Eliminating legal task inefficiencies
Legal
October 1, 2020
Eliminating legal task inefficiencies
According to a recent Gartner survey, legal leaders are struggling with their workload since COVID-19. Along with severe cutbacks to…