How you communicate with your customers has changed for good
Customer Experience
May 26, 2020
How you communicate with your customers has changed for good
The last 6 months have changed the way we all communicate – with friends, with family, with colleagues. This shift…
To Live and Love in the Time of Corona
CEO Blog
May 26, 2020
To Live and Love in the Time of Corona
As we approach 100 days of quarantine or shelter in place, I wanted to take an inventory of what we…
Testing, tracking and treating
Healthcare & Life Sciences
May 26, 2020
Testing, tracking and treating
From early in 2020, organizations around the world have been forced to quickly transition to new and remote ways of…
What’s on in the OpenText Digital Zone
News & Events
May 25, 2020
What’s on in the OpenText Digital Zone
Welcome to the OpenText™ Digital Zone “What’s on” guide. Currently divided into four separate zones, each focused on specific customers’…
Delivering smiles and curbside meals during COVID-19
Customer Experience
May 22, 2020
Delivering smiles and curbside meals during COVID-19
Smiles from students tell the story: instead of chatting with friends in cafeteria lines, children and teenagers receive sack lunches…
OpenText Developer: One place for all your developer needs
Developers
May 22, 2020
OpenText Developer: One place for all your developer needs
Application Developers are the foundation of software companies around the world. Their expertise, abilities and creativity fuel the creation of…
The API economy: Embrace your business, not your infrastructure
Technologies
May 22, 2020
The API economy: Embrace your business, not your infrastructure
Modern businesses face constant demands from customers, suppliers and employees. Better experiences, new products, faster service and lower cost. This…
When agencies should collaborate – and not compete
Customer Experience
May 22, 2020
When agencies should collaborate – and not compete
The world of agency work is notoriously competitive. But how can agencies get past that when the client wants more…
OpenText fax and Epic are integrated!
Fax
May 19, 2020
OpenText fax and Epic are integrated!
Each day, volumes of critical information are sent to and from doctors, patients, pharmacies, laboratories, healthcare providers and insurance companies.…
What’s new in OpenText IoT 20.2
IoT & Supply Chain
May 19, 2020
What’s new in OpenText IoT 20.2
Amidst an environment of increasingly global and complex supply chains, organizations must collaborate closely with customers, suppliers and partners to…
Reducing fraud, automating processing and eliminating wet signatures
Technologies
May 19, 2020
Reducing fraud, automating processing and eliminating wet signatures
Having made the decision to completely revamp its complex SAP landscape, innogy SE, part of the E.ON Group, needed to…
What if today’s contact center technology existed a quarter of a century ago?
Customer Experience
May 18, 2020
What if today’s contact center technology existed a quarter of a century ago?
Some 26 years ago, I was a tech support representative working at a call center for a prominent software company.…
Modeling your business processes to new ways of working
Products
May 11, 2020
Modeling your business processes to new ways of working
The COVID-19 pandemic has dictated new measures for business standards, forcing businesses into flux due to social distancing and quarantine…
Q&A Podcast with President of OpenText US Public Sector Karen Terrell
Industries
May 11, 2020
Q&A Podcast with President of OpenText US Public Sector Karen Terrell
In April 2020, OpenText™ announced the establishment of a new US Public Sector group within our organization. This group brings…
How EnCase + AI computer vision makes investigations faster
Products
May 8, 2020
How EnCase + AI computer vision makes investigations faster
The sheer volume of video and image content shared online is staggering. CISCO estimates that this year there will be…
The resilient sales organization
Content Services
May 7, 2020
The resilient sales organization
Over the last few months, the world has changed completely – including the dynamics between sales professionals and customers. Now,…
Friend or foe? Data interoperability key to trust in payments
Banking & Insurance
May 7, 2020
Friend or foe? Data interoperability key to trust in payments
At an exclusive roundtable sponsored by OpenText and hosted by Finextra, leaders from the world of finance and payments came together,…
What’s new in CE 20.2 for Tableau Forensic Imager (TX1)
Products
May 7, 2020
What’s new in CE 20.2 for Tableau Forensic Imager (TX1)
The increasing diversity, size and sophistication of digital media makes evidence collection a challenge. Digital investigators need a versatile solution…
How to make working from home…work!
Business Network
May 6, 2020
How to make working from home…work!
The concept of remote or home working isn’t new, but its adoption has been painfully slow. In 2019, less than…
What’s new in OpenText Decisiv Cloud Edition (CE) 20.2
Legal
May 6, 2020
What’s new in OpenText Decisiv Cloud Edition (CE) 20.2
The need to access information for legal matters and client responsiveness hasn’t stopped in a world that has changed dramatically…