Greetings from ICE, trusted partner for your AI journey. This AI-generated Yeti has had a busy six months. He’s been around the globe to visit customers, helping them diagnose their first use cases to apply AI. Don’t let his blue fur and fuzzy demeanor throw you off; ICE knows the promise of AI. This trusted Yeti is helping young aviators out there earn their first wings.
You: I get AI for consumer, but are enterprises really applying AI?
ICE: [grunt] AI businesses experiment. Production ready no.
You: But really, what is generative AI being used for?
ICE: [rarr] Productivity businesses want. Notes meeting summarize. Research content people make faster. Code developer automate. Creativity employees unlock.
You: Does AI eliminate jobs or make the humans better?
ICE: Let the job machine do the job!!
You: But how?
Shift of the knowledge worker
The recent rise of AI has brought AI assistants everywhere. Over time, AI chat will likely become the preferred interface of knowledge workers. Simple searches are quickly evolving into prompt engineering and asking the right questions. One-directional information learning is fast turning into an unlimited world of “Ask me anything.” The shift is massive as we move from the world of automation to the world of AI.
What does this mean for the humans? If you were once the person who received the questions/requests that can now be answered by AI content assistants, this means you can focus on more complex cases and next-level needs. If you were once the person who asked the questions, you now need to have better judgement around what’s true versus what’s not, so you don’t inadvertently make wrong decisions. The tension grows–authenticity is quickly being replaced by surrealism as AI-enabled impersonator technologies get better.
When technology shifts the culture of knowledge, companies need to be ready for three things:
- How to safely and securely meet the wide range of asks and interest for AI tools while maintaining governance
- How to train up employees to utilize the tools such as AI content assistants effectively and evolve their process/roles/responsibilities
- How to foster a positive environment for open knowledge sharing to unlock new ideas, new business value, and new potential heights
Learn more about how you can get started with OpenText™ Content Aviator and OpenText™ Aviator Search. These new solutions from OpenText help businesses that want to apply GenAI on top of existing documents, repositories, and workspaces. Embrace the notion of “nothing is wasted” and get more value from your IP today with OpenText.
Watch the ten-minute Content Aviator and Aviator Search demo. View OpenText World Europe keynotes for more information.
