AI: Elevate human potential

ICE can show you the way to maximize the value of your data

Sandy Ono profile picture
Sandy Ono

April 15, 20243 minute read

Greetings from ICE, trusted partner for your AI journey. This AI-generated Yeti has had a busy six months. He’s been around the globe to visit customers, helping them diagnose their first use cases to apply AI. Don’t let his blue fur and fuzzy demeanor throw you off; ICE knows the promise of AI. This trusted Yeti is helping young aviators out there earn their first wings.  

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Innovation in less than a minute: AI: Elevate human potential

Shift of the knowledge worker

The recent rise of AI has brought AI assistants everywhere. Over time, AI chat will likely become the preferred interface to knowledge. Simple searches are quickly evolving into prompt engineering and asking the right questions. One-directional information learning is fast turning into an unlimited world of “Ask me anything.” The shift is massive as we move from the world of automation to the world of AI.

What does this mean for the humans? If you were once the person who received the questions/requests that can now be answered by machines, this means you can focus on more complex cases and next-level needs. If you were once the person who asked the questions, you now need to have better judgement around what’s true versus what’s not, so you don’t inadvertently make wrong decisions. The tension grows–authenticity is quickly being replaced by surrealism as AI-enabled impersonator technologies get better.

When technology shifts the culture of knowledge, companies need to be ready for three things:

  1. How to safely and securely meet the wide range of asks and interest for AI-tools while maintaining governance
  2. How to train up employees to utilize the tools effectively and evolve their process/roles/responsibilities
  3. How to foster a positive environment for open knowledge sharing to unlock new ideas, new business value, and new potential heights

Learn more about how you can get started with OpenText™ Content Aviator and OpenText™ Aviator Search. These new solutions from OpenText help businesses that want to apply GenAI on top of existing documents, repositories, and workspaces. Embrace the notion of “nothing is wasted” and get more value from your IP today with OpenText.

Watch the ten-minute Content Aviator and Aviator Search demo. View OpenText World Europe keynotes for more information. Visit  

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Sandy Ono

Sandy Ono is the Executive Vice President and Chief Marketing Officer for OpenText. Sandy is responsible for driving marketing and communications worldwide from brand to demand to deliver growth for the company. With more than 20 years of experience as a business transformation leader in the high-tech industry, Sandy brings a passion for marketing, analytics, and leading world-class teams from strategy to execution.

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