Latest Blog Articles

OpenText Web Experience Management 8.5: A Deeper Look
Wednesday, June 5, 2013 at 10:30 a.m. EDT

OpenText Web Experience Management (WEM) 8.5 is about to be released with a host of new features for targeting, localization and mobile channel support. It will also feature an all-new user experience.

This webinar will give you a deeper look at how to leverage these new features. We’ll also discuss what to consider when upgrading. This webinar will be 100% real—no PowerPoint!

Please note that this session...

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Press Releases
OpenText issued two news releases on Monday May 13th. OpenText announced that OpenText Capture and optical character recognition (OCR) services are now included in the SAP® Cloud for Travel solution, a cloud-based application for travel management. The offering is expected to make it easier for business travelers to file expense reports using information scanned from receipts using scanners or mobile devices.

OpenText also revealed that its ECM Suite for SAP® Solutions now supports SA...

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According to recent studies, CEOs are experiencing high levels of complexity in both their environments and markets, and this is only expected to rise over the coming years. Underlying trends like globalization, technological change, the “speed of innovation”, organizational restructuring, and morphing operating models are contributing to an increasingly volatile and unpredictable marketplace.

A publication of The Global Simplicity Index revealed that complexity is costing 200 of the biggest compan...

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Thought-Provoking Blogs

On the OpenText Blog, CEO Mark Barrenechea discusses the CIO’s role as the digital guardian of the enterprise and describes how a layered EIM approach can ensure that your enterprise information is secure. For further details on how to apply these mechanisms, check out the latest installment in the CEO Whitepaper Series, “Information Security: Protecting the Power of Information.” 

Jamie Pepper, in observing the multimedia trend, wonders if video, along with video and audio sen...

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We all know that the last major disruptive media shift of our lifetime was from print to video, but in the current climate of social technologies we've moved back to empowering the written word and that value and power is obviously now derived from the analysis of what we type in public channels and how that data is mined to determine how to target ads or content to us.
The technology has even progressed to a point where what we say can be analyzed to determine the sentiment of our wording outsid...

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What is the role of today’s CIO? What is their charge in the enterprise? Is the CIO just a purchasing center and infrastructure provider?

In actual fact, the CIO is much more. Above and beyond effectively delivering the services and applications that keep an organization running, today’s CIO is the digital guardian of the enterprise.

There are many possible ways to compromise an organization’s security and deny service, from extracting sales information or tracking a company’s activities to any numbe...

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There are plenty of ways professionals can gather feedback from customers and peers. Surveys are simple, quick and great for gathering quantitative information. But they're one-way streets—they don't often provide context or additional information for participants. One-on-one interviews allow two-way communication between professional and client, but it's tough to rely on interviews as a method for establishing the general opinions of an audience.

The OpenText Online Support team has surveyed and ...

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This image has been floating around Facebook for a few weeks now and it really struck a chord with me. The image made me ask myself a few questions such as; has social media really changed how I work; do I work better or are these pure distractions from the task at hand?

I may be showing my age, but I started into the work force just as email was catching on and I remember asking a few of my co-workers whether or not I should even add my email address to my business card. Now I can’t imagine how ...

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OpenText Web Experience Management 8.5: Sneak Peek
Tuesday, May 14, 2013 at 11:00 a.m. EDT

OpenText Web Experience Management (WEM) ensures organizations exceed audience online expectations by providing compelling, responsive experiences across Omni-channel touch points that supports all enterprise information platforms, languages, devices, and rich media requirements.

The upcoming WEM 8.5 release focuses on three areas: mobile, targeting, and localization. We’ve also simplified the user experience ...

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The OpenText Online Support team is happy to announce that Customer Self Service can now be had on all major mobile devices!

Regardless of whether you're rocking an Android™, iOS or BlackBerry™ device, the Customer Self Service mobile app gives you what you need to keep up with all of your OpenText Customer Support interactions, including open tickets and bugs. You can even open tickets on the fly from anywhere with data service.

It's like having us in your pocket (or purse, or fanny pack...) ...

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