7 best practices in customer experience
Customer Experience
2 weeks ago
7 best practices in customer experience
In today’s world, customer experience determines success. Regardless of your organization’s size, products, service or industry, providing your customers with a consistently great…
Ensuring business continuity during emergencies
Technologies
3 weeks ago
Ensuring business continuity during emergencies
Business continuity can be a challenge when virus breakouts, natural disasters or political upheaval lead to travel bans. While protecting…
How prepared is your IT department for the next legal hold?
Discovery & Security
3 weeks ago
How prepared is your IT department for the next legal hold?
Organizations deal with lawsuits all the time – from workplace discrimination, overtime pay, customer injuries sustained on-premises, intellectual property, contracts…
Top 2020 trends in cloud adoption
Technologies
4 weeks ago
Top 2020 trends in cloud adoption
Over the last decade, cloud has changed the way nearly every business and organization works. In that time, spending on…
Connect with Singapore via the PEPPOL e-invoicing network
Business Network
4 weeks ago
Connect with Singapore via the PEPPOL e-invoicing network
Originally, the goal of Pan-European Public Procurement On-Line (PEPPOL) was to simplify electronic procurement processes between government agencies across Europe…
AAA club transforms the digital experience for its members
Technologies
4 weeks ago
AAA club transforms the digital experience for its members
Whether calling for roadside assistance, planning travel on the mobile app or meeting with an insurance agent, over 13.5 million…
Responsive layout applications with high resolution displays
Technologies
4 weeks ago
Responsive layout applications with high resolution displays
With the size and resolution of laptop displays and computer monitors continuously increasing, organizations and employees expect the applications they…
Why should a Voice of the Customer program matter to your organization?
AI & Analytics
4 weeks ago
Why should a Voice of the Customer program matter to your organization?
The Voice of the Customer (VoC) is a term used in business to describe the in-depth process of capturing customer’s…
Faster, more efficient early case assessment and analysis
Technologies
4 weeks ago
Faster, more efficient early case assessment and analysis
In litigation, investigations and regulatory compliance, there’s no doubt that eDiscovery technology has delivered exceptional cost savings and efficiencies for…
Is this the year of the patient-centric business model for healthcare?
Industries
January 28, 2020
Is this the year of the patient-centric business model for healthcare?
You can’t deliver tomorrow’s innovation if you’re still using yesterday’s business models. For Healthcare 4.0, that means designing services and…
Industry 4.0 is profoundly impacting the customer experience
Technologies
January 27, 2020
Industry 4.0 is profoundly impacting the customer experience
In not the too distant past, companies carried out business the old fashion way, where paper was the norm and…
What can OpenText’s partnership with Microsoft do for you
Partners & Alliances
January 24, 2020
What can OpenText’s partnership with Microsoft do for you
Did you know that our collaborative partnership with Microsoft enables OpenText™ to develop business and industry solutions that leverage your…
Top 10 reasons to upgrade Documentum
Technologies
January 24, 2020
Top 10 reasons to upgrade Documentum
Software upgrades are vital for organizations to improve performance. To maintain a competitive advantage, internal resource efficiency and service levels,…
What’s in store for the legal industry in 2020
Industries
January 24, 2020
What’s in store for the legal industry in 2020
In my view, 2020 will be the year information management and governance are no longer abstract concepts, but critical elements…
Top 5 Life Sciences predictions in 2020
Industries
January 23, 2020
Top 5 Life Sciences predictions in 2020
With the patient taking center stage, digitization is gaining pace within Life Sciences. This blog looks at how digital technology…
Top technology predictions for the energy industry in 2020
Oil & Gas
January 23, 2020
Top technology predictions for the energy industry in 2020
Uncertainty has become the new norm in the energy industry and 2020 promises more of the same. This is due…