The road to digital-first communications
Customer Experience
September 25, 2023
The road to digital-first communications
Customer experience leaders are 10 times more likely to invest in customer experience management (CXM) to realize better business outcomes.1…
What It Takes to Build a Game-Changing, Enterprise-Ready, Generative AI Virtual Agent
IT Operations
September 25, 2023
What It Takes to Build a Game-Changing, Enterprise-Ready, Generative AI Virtual Agent
Many of us have been dazzled by the power and promise of generative AI since OpenAI ChatGPT burst onto the…
Be a supplier of choice for your large partners with EDI integration
Supply Chain
September 22, 2023
Be a supplier of choice for your large partners with EDI integration
Electronic Data Interchange (EDI) has provided smaller businesses with an effective way to cut costs and improve the service they…
How AI will transform speech-enabled IVRs
Customer Service
September 21, 2023
How AI will transform speech-enabled IVRs
In the Total Experience economy, self-service speech-enabled Interactive Voice Response (IVR) systems play a crucial role in providing a seamless…
Unlocking Innovation: OpenText Application Modernization Hackathon Week 2023
Application Modernization
September 21, 2023
Unlocking Innovation: OpenText Application Modernization Hackathon Week 2023
When OpenText developers from around the globe unite, incredible things happen. This year’s Application Modernization Hackathon Week brought together graduate…
The Modern Mainframe is Automated, Protected and Connected
Application Modernization
September 20, 2023
The Modern Mainframe is Automated, Protected and Connected
Traditional host systems can be pivotal for digital transformation. Learn how security and automation can bring mainframe access into the…
Save time with eDiscovery review database templates
Legal
September 20, 2023
Save time with eDiscovery review database templates
Templates are very useful in our day-to-day work life. We use them for email, Word documents, and spreadsheets. They can…
The next digital transformation move for midsized companies
Content Services
September 19, 2023
The next digital transformation move for midsized companies
As the world becomes increasingly digital, midsized enterprises (MSE) are plotting their next moves to maintain momentum with company-wide digital…
Optimism abounds in the world of functional testing
OpenText World
September 18, 2023
Optimism abounds in the world of functional testing
In the fast-paced world of technology, partnerships and acquisitions often hold the key to innovation and growth. The OpenText acquisition…
Join us at OpenText World 2023: Top 8 reasons to attend
OpenText World
September 18, 2023
Join us at OpenText World 2023: Top 8 reasons to attend
AI is quickly becoming mainstream. Come to this year’s OpenText World to learn how your organization can use AI to…
Evolution of the in-house legal department: Today’s greater challenges
Legal
September 14, 2023
Evolution of the in-house legal department: Today’s greater challenges
I’ve been working within the legal industry in one role or another since the early 1990s. When I first started,…
Enterprise-class integration to power Oracle NetSuite order-to-cash processes
OpenText World
September 14, 2023
Enterprise-class integration to power Oracle NetSuite order-to-cash processes
Businesses of all sizes struggle with integration. However, as organizations grow, so does the sprawl of internal systems, external partners,…