In our last blog: “What is Electronic Data Interchange (EDI)?” we looked at why most companies today have deployed EDI…
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Enterprise Information Management (EIM) is rapidly becoming a ‘must have’ for many organizations. It helps deliver the value in enterprise…
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In our first blog, we discussed Enterprise Information Management (EIM) and the benefits that an effective EIM platform offers organizations…
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As a concept, EDI (Electronic Data Interchange) isn’t a new one. In fact, it can be traced all the way…
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Customer Experience Management (CEM) has become a key point of differentiation in many industries today. Forrester Research has shown that customer…
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Imagine customer journeys that are connected and more personal; where every interaction leaves the person feeling engaged and wanting to…
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Why have law firms and lawyers been so keen to integrate machine learning into their practice? We asked OpenText™ Axcelerate™…
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Is your document management solution scalable to your firm’s future growth? When Evans & Dixon decided to implement a document…
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IT modernization has always been high on the agenda of government CIOs. Following the Modernizing Government Technology Act becoming law,…
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Digital marketing is proven to be the most effective channel for today’s marketers – and it can deliver far more…
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About a year and a half ago I made a career decision to try something new in order to improve…
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Organizations have to continually improve customer experience while reducing costs and driving innovation. Choosing the Content Management System (CMS) for…
Read more » The names (and acronyms) may be similar, but there’s a huge difference between the different solution sets that can fall…
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In my previous blog I identified mobility as one of the key tech trends for government in 2018. The concept of…
Read more » In my first blog, I discussed Customer Experience Management (CEM) and the benefits that an effective CEM platform offers organizations…
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Digital transformation continues to progress in the government sector and this is unlikely to change in 2018. The underlying technologies…
Read more » There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively…
Read more » Enterprise Information Management (EIM) can best be defined as a set of technologies, processes, disciplines and practices used to manage…
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From Brazil to Ireland to Canada, Cacio Neto has had an exciting journey with OpenText. In this Careers & Culture…
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Who is the largest publisher in the United States? McGraw-Hill? Time-Warner? Simon & Schuster? It’s not any of the names…
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