Celebrating the human touch: how Autoscore impacts customer service quality

The role of human agents is more crucial than ever as we celebrate Customer Service Week 2024

October 11, 2024 5 minute read
Digital twins reimagined at scale for energy and resources 

Digital twins reimagined at scale for energy and resources 

Elevate human potential with information reimagined

6 minute read

DevSecOps: It’s Time to Level Up (with a Little Help from AI) 

DevSecOps: It’s Time to Level Up (with a Little Help from AI) 

On Sept 24, we’re not just talking about the future – we’re building it. We’re diving into how AI is turbocharging DevSecOps, making it faster, smarter, and more secure.

3 minute read

FedRAMP® Authorized: OpenText Solutions Help Government Agencies Achieve Mission-Critical Objectives

FedRAMP® Authorized: OpenText Solutions Help Government Agencies Achieve Mission-Critical Objectives

OpenText is one of the few companies that offers a wide range of FedRAMP authorized cloud services and products to meet the diverse information management needs of federal, state, and local government agencies.

8 minute read

Accelerate your work with Smart Assistant in OpenText DevOps Aviator

Accelerate your work with Smart Assistant in OpenText DevOps Aviator

OpenText DevOps Aviator is a game-changer for software delivery professionals. It’s designed to tackle the industry’s pressing challenges, such as talent shortages and the need…

4 minute read

The future of threat hunting 

The future of threat hunting 

In the near future, we’ll face a cyber landscape transformed by artificial intelligence. Attacks will become exponentially more sophisticated, evasive, and pervasive. Threat actors will…

4 minute read

Building a threat hunting team

Building a threat hunting team

Threat hunting is not just about the tools or techniques; it’s about the people behind the process, including your in-house capabilities, and external partnerships.

5 minute read

Building trust in AI: Key strategies for data protection and ethical use 

Building trust in AI: Key strategies for data protection and ethical use 

Artificial intelligence (AI) has become an everyday buzzword, and for good reason: it’s significantly changing the way businesses operate and thrive. AI tools are proving…

3 minute read

How threat hunters stay informed and collaborate 

How threat hunters stay informed and collaborate 

In the ever-evolving landscape of cybersecurity, threat hunters play a crucial role in proactively detecting and mitigating security threats. To do this, they need to stay informed and effectively collaborate.

6 minute read

IDC MarketScape names OpenText a leader in intelligent digital asset management

IDC MarketScape names OpenText a leader in intelligent digital asset management

Digital asset management systems have rapidly evolved

2 minute read

Understanding threat hunter personas

Understanding threat hunter personas

Threat hunter personas bring the threat hunter to life and help communicate the important needs of threat hunters to the organizations that support them.

7 minute read

OpenText Analytics Database: The ELT Advantage

OpenText Analytics Database: The ELT Advantage

Understand how OpenText Analytics Database (Vertica) revolutionizes data management by enhancing the ELT process, offering superior speed, scalability, and analytical power.

3 minute read

Information reimagined for the energy industry 

Information reimagined for the energy industry 

The global race for energy will require elevating the human potential across the entire industry

3 minute read

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