Content Services

What’s new in OpenText Extended ECM

Learn about the latest updates

OpenText™ Extended ECM (formerly OpenText Extended ECM Platform and OpenText Content Suite Platform) integrates business content with leading ERP, CRM, HCM applications, seamlessly connecting people with information and accelerating end-to-end business. Check out the latest OpenText Cloud Editions (CE) announcement to learn more about the most recent release.

November 2022: What’s new in OpenText Extended ECM CE 22.4

The Extended ECM CE 22.4 release includes new capabilities designed to help organizations master modern work.

Simplify complex real-estate operations with the Real Estate Management Business Scenario

Originally released in CE 21.4, Business Scenarios are turnkey, pre-deployed line-of-business solutions that can be “turned on” at no additional cost. The Real Estate Management Business Scenario allows users to:

  • Securely manage all the essential property information such as tenancy agreements, mortgage documents, fire safety plans, surveys, etc. in a centralized repository with proper permissions and user rights
  • Quickly create a contract with appropriate terms using existing information on a specific property (rental object)
  • Stay up to date with property leases and contracts by reviewing their renewal/termination dates up to 3 months in advance using the Management Dashboard.

This Business Scenario is designed to work independently or with SAP S/4HANA for more complex processes. 

A screenshot of the Real Estate Management Business Scenario landing page with Management Dashboard and building information.  
Real Estate Management Business Scenario landing page with Management Dashboard and building information  

Gain superior business intelligence with interactive charts

Static data visualizations like charts don’t always provide detailed information about the underlying specifics of the data. Users need a full view of the data’s makeup to truly understand the insights. By introducing interactive charts (in Smart View) in CE 22.4 users can get data visualizations that allow them to drill down and interact with data. These data visualizations allow users to:  

  • Perform actions such as triggering sub-reports, initiating workflows, and downloading reports without leaving the dashboard.
  • Quickly identify which contracts have been signed, terminated, or reviewed by clicking on a graph (see the pie chart figure below) and then build sub-reports on the type of contract signed.
A screenshot of a Contracts Status pie chart when clicked on displays the status of various contracts
Contracts Status pie chart when clicked on displays the status of various contracts  

Stay away from distractions with mindful Notification Center Updates

Receiving multiple notifications throughout the day regarding changes in a Business Workspace can be overwhelming. The CE 22.4 release comes with a weekly or daily email digest to alert users of the changes in a Business Workspace. This allows users to stay up to date without the distraction of multiple emails. In addition, the newly designed email template brings the familiar Smart View look and feel to a user’s inbox while allowing them to customize the email with their logos and color scheme.

A screenshot showing an example of an email from the Notification Center Updates summarizing the unread notifications about the changes in a Business Workspace
Email summarizing the unread notifications about the changes in a Business Workspace

June 2022: What’s new in OpenText Extended ECM CE 22.2

The Extended ECM CE 22.2 release includes new capabilities designed to help organizations master modern work.

Eliminate data silos and improve collaboration with enhanced sync to Microsoft Teams

Originally introduced in CE 22.1, this release comes with bi-directional editing and versioning of files between Extended ECM Business Workspace and a Microsoft Team, thereby maintaining file integrity and eliminating potential version conflicts. This enhancement allows users to work seamlessly between their system of collaboration, such as Microsoft Teams, and a system of record such as Extended ECM, maintaining a single source of truth. Learn more about the integration.

An image demonstrating the synchronization of content between OpenText Extended ECM Business Workspace and Microsoft Teams.
Synchronization of content between Extended ECM Business Workspace and a Microsoft Teams

Stay up to date with the Notification Center updates

Initially introduced in CE 21.3, Notification Center continues to evolve as the collaboration hub in Extended ECM. This release has added e-mail as a delivery channel for all Notification Center updates. This means that users can enable e-mail delivery of messages sent to them through Notification Center, promptly receiving changes to their watched Business Workspaces, Content Syndication operations and more.

An image showing updates from the Notification Center being delivered directly to a user's inbox.
Notification Center updates are delivered via email directly to the users’ inbox

Make content administration seamless with the new Content Manager role

To improve content administration the new Content Manager role allows designated user accounts to bypass permissions and enter a mode enabling access to most of the content in the Extended ECM system; thereby allowing them to self-service content administration and completion of tasks such as un-reserving documents or altering permissions without relying on system administrators or, if deployed as a managed cloud service, OpenText Support.

Increased software scalability and availability with Kubernetes Deployment

Extended ECM is now supported on Red Hat OpenShift, providing flexibility for customers to run their Extended ECM solutions in the cloud or on-premises environments, especially for those in heavily regulated industries such as Banking and Financial services.

A diagram showing multiple deployment options for OpenText Extended ECM.
Multiple deployment options for Extended ECM users  

Improved user experience for the SAP Enterprise Asset Management Business Scenario

CE 22.2 enhances existing features within the SAP Enterprise Asset Management Business Scenario, such as Completeness Check, Metadata Widget with related Business Workspaces, and Team Widget. With the Completeness Check, users can see which documents of a particular document type are missing, such as manuals, technical drawings, work instructions, analysis results, etc. The Metadata Widget provides users with an aggregated view of related Business Workspaces. Finally, the Team Widget enables users to see who is responsible for specific assets or workspaces. Learn more about Extended ECM Business Scenarios

Seamless integration of dynamic workflows

Dynamic workflows from OpenText™ AppWorks™ provide a way to forward responsibilities and include additional reviewers after starting a workflow within OpenText™ Extended ECM for Government. This integration gives users the flexibility to adapt the steps and tasks for complex case management-based work, thereby connecting information, knowledge, and people to resolve cases seamlessly. 

Simplified software delivery for easy administration

With CE 22.2, we have consolidated the software delivery and installation of the complete portfolio of Extended ECM products. This simplifies deployment and administration whether your system is on-premises or in the cloud. Consolidated delivery improves efficiency and reduces the risk of error during deployment as administrators no longer need to identify, check compatibility, check availability, and install modules individually. In addition, with a clearer view of all the capabilities offered across the portfolio, it’s easier for organizations to adopt the Extended ECM model to address new business requirements and use cases.

Magellan Risk Guard integration

With its seamless integration to Extended ECM, Magellan Risk Guard together with the new OpenText™ Magellan BI & Reporting integration enables business users to create custom interactive reports without needing assistance from experts in AI, Data Science or analytics. With access to the new reporting capability directly in the Magellan Risk Guard UI, users can report on the types of risky data that are the highest priority for their department or job role.

Looking to upgrade to the latest version? Discover 10 reasons why your organization should act now, and find out how you can accelerate your upgrade by working with our OpenText Professional Services team.

Previous updates

Looking for more information from the previous updates? Check out the following articles:

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OpenText Content Cloud Team

The OpenText Content Cloud offers a broad and deep suite of content management products, providing end-to-end solutions that help organizations maximize the value and minimize the risk of their information. OpenText Content Services platforms and applications support diverse business and industry needs through extensive integration capabilities, full lifecycle management and intelligent automation.

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