As the digital landscape for sales teams has shifted over recent years, so too have consumer expectations. Customers are used to the convenience and speed…

This holiday season Santa needs help checking his lists! Santa receives millions of wish list letters from children around the world, and he needs to…

What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and colleagues face to face to…

It’s time to work smarter Organizations that have the information advantage are working smarter to navigate the unforeseen and race ahead of competition. Simplify and save…

With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle…

Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog series for Sales professionals, we…

In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed how better customer information management…

The market continues to be volatile and change is occurring with great velocity. Shortages and price increases have made customers less loyal, and the landscape…

Connecting content to key business processes across lead business applications can dramatically increase efficiencies and improve insights for different users across the Enterprise. In our…

Over the last few years, the world has changed completely – including the dynamics between sales professionals, customers and information. As we settle into this…

As organizations try to control the explosion of business content, it becomes more difficult for people to find and use relevant content when and where…

Organizations struggle to find quick and easy deployments of content management solutions that address specific departmental needs, and users struggle with content heavy processes for…