Sales
OpenText reimagines work with smarter information at Google Cloud Next ‘24
Great AI starts with great information management The Cognitive Era is upon us, with 92% of U.S. businesses set to implement AI into their operations…
Effective customer information management builds better digital experiences
Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more…
Harness inbound customer information to transform sales and service operations
With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle…
Find new OpenText solutions on enterprise application marketplaces
It’s not just big retailers doing online business: 80% of sales will be digital transactions by 2025. As cloud adoption and digital business grows, customers increasingly…
Gain the information advantage with a complete 360-degree customer view – Part 3
Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog series for Sales professionals, we…
Gain the information advantage with a complete 360-degree customer view – Part 2
In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed how better customer information management…
Gain the information advantage with a complete 360-degree customer view
The market continues to be volatile and change is occurring with great velocity. Shortages and price increases have made customers less loyal, and the landscape…
What is a customer information management system?
Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…
How does OpenText Extended ECM accelerate sales processes?
Connecting content to key business processes across lead business applications can dramatically increase efficiencies and improve insights for different users across the Enterprise. In our…
The resilient sales organization
Over the last few years, the world has changed completely – including the dynamics between sales professionals, customers and information. As we settle into this…
How to ensure your technology investments create a foundation for growth
The costs of not investing in digital transformation are more and more widely recognized. Even so, research from Harvard Business Review found that when it…
3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they want it. With so many…
Q&A with Alberto Garcia: OpenText’s Sales Rookie of the Year
Less than a year after being referred to OpenText by a former colleague, Alberto Garcia has already made his mark as the OpenText™ Sales Rookie…
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