Line of Business

What is customer experience management (CXM)?

What is customer experience management (CXM)?

There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively measured in sales and occasional…

6 minute read

Exceptional patient experiences start with smarter data

Exceptional patient experiences start with smarter data

HIPAA taught us important lessons on how we interact with healthcare data, but it was a global pandemic that forced us to collectively go to…

3 minute read

What’s new in OpenText Media Management

What’s new in OpenText Media Management

For a category that has been around for over 30 years, digital asset management (DAM) is surprisingly dynamic. However, it remains challenging to manage the…

3 minute read

How digital fax and capture are transforming healthcare

How digital fax and capture are transforming healthcare

Every second, an exponential amount of healthcare data is created and mined for valuable insights. A staggering 30% of the world’s data volume is currently…

4 minute read

e-Invoicing mandates and updates: Belgium

e-Invoicing mandates and updates: Belgium

February 2024 E-Invoicing mandate back on the agenda and planned for January 1 2026 Despite concerns that e-Invoicing would be off the table until late…

9 minute read

An inside look at enterprise document accessibility for PDFs

An inside look at enterprise document accessibility for PDFs

Accessible PDFs are easy to use – enabling most people to view, read or interact with them. The goal is to create an inclusive experience…

4 minute read

GE Lighting, a Savant company, switches up its approach to supplier collaboration

GE Lighting, a Savant company, switches up its approach to supplier collaboration

Our journey began at the turn of the century when Thomas Edison invented the carbon filament lamp. Today, GE Lighting, a Savant company, is taking the…

4 minute read

What’s new in OpenText Extended ECM for SAP SuccessFactors

What’s new in OpenText Extended ECM for SAP SuccessFactors

We’re thrilled to share some fantastic enhancements that will make your experience with OpenText™ SAP® SuccessFactors® even more seamless and powerful. Here are 7 ‘What’s…

2 minute read

Increase speed and accuracy with AI driven static analysis auditing

Increase speed and accuracy with AI driven static analysis auditing

We are thrilled to announce the next generation of Audit Assistant, our innovative machine-learning–assisted auditing of SAST results. Fortify™ now unlocks and reproduces contextual awareness…

7 minute read

What’s new in OpenText Intelligent Capture

What’s new in OpenText Intelligent Capture

OpenText™ Intelligent Capture, which includes machine learning (ML) and artificial intelligence (AI) technologies, provides omnichannel capture of digitized paper documents and native digital documents to…

7 minute read

How to choose the right financial technology partner 

How to choose the right financial technology partner 

Selecting the right financial technology partner is a decision that carries long-lasting implications for banks’ success and future resilience, no matter the size. The dynamic…

4 minute read

What is Microlearning?

What is Microlearning?

The name says it all, because microlearning refers to learning in small learning units. Instead of working with an extensive training manual or participating in…

3 minute read

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