Line of Business

Fax remains a crucial part of business operations in key industries like healthcare and financial services. But it’s no longer your grandparents’ fax. Gone are…

Only 25% of senior executives believe information management has any impact on business success! That is perhaps the most disturbing finding of the AIIM State…

Supply chain visibility is crucial for retailers dealing with the twin challenges of volatile demand and spiraling costs. Disruption is the new watchword as retailers…

What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and colleagues face to face to…

Customer experience leaders are 10 times more likely to invest in customer experience management (CXM) to realize better business outcomes.1  If your CCM solution is…

Organizations are practically drowning in data today, which makes using that data effectively more challenging than ever. Additionally, the risks associated with protecting that data…

Electronic Data Interchange (EDI) has provided smaller businesses with an effective way to cut costs and improve the service they delivered to large customers for…

In the Total Experience economy, self-service speech-enabled Interactive Voice Response (IVR) systems play a crucial role in providing a seamless and efficient customer experience. IVR…

In the world of pharmaceuticals, something interesting keeps happening—companies acquire, merge, or divest from other companies. It’s like a puzzle they’re trying to solve getting…

Templates are very useful in our day-to-day work life.  We use them for email, Word documents, and spreadsheets.  They can take the form of canned…

AI is quickly becoming mainstream. Come to this year’s OpenText World to learn how your organization can use AI to work smarter and deliver results….

I’ve been working within the legal industry in one role or another since the early 1990s.  When I first started, legal departments collected only paper…