Line of Business

The cyber landscape continues to evolve at lightning speed; attacks are more frequent and increasingly sophisticated. And while the use of large language models and…

In the constantly evolving customer experience management (CXM) landscape, OpenTextTM stands tall. Global analyst and research firm Aspire Customer Communications Services recognized OpenText Experience Cloud…

By 2025, according to Gartner Market Guide for Managed Detection and Response Services (February 2023), we foresee a significant shift: 60% of organizations will actively…

It’s a dilemma faced by many organizations in the era of rising customer expectations: should you keep customer communications management (CCM) in-house or move to…

Welcome to the October 2023 edition of our e-Invoicing & VAT compliance newsletter. This newsletter contains the most recent collection of updates to our real-time…

Every day, we see the power that great information management brings to our customers by connecting users to content and data and super-charging content-rich processes…

Recent disruptions have exposed the fragility of the global supply chain, and manufacturers have suffered more than most. Manufacturing organizations are now looking towards digital…

For more than 45 years, J. Renee Group has designed and manufactured bold footwear styles across a range of categories, including comfort, casual dress, dress,…

Many of us on the eDiscovery front line have noticed how much data has changed over the last decade.  In the past, it was unusual…

What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…

At OpenText, we are committed to providing innovative solutions that empower HR administrators, mobile employees, and direct customers alike. Our latest OpenText™ Extended ECM for…

Are you seeing an uptick in the number of audio and video (“A/V”) files in your document collection sets?  You are not alone!  In the…