When a customer chooses to invest in any kind of Customer Communications Management (CCM) platform, there are two things that have a direct impact on…

“How do I know what I do not know?” Micro Focus IDOL (Intelligent Data Operating Layer) is an AI platform which derives contextual and conceptual…

For leading logistic company Agility, having access to their data through an integrated information platform can provide the insights needed to streamline operations and reduce…

We are currently seeing a shift in enterprises looking to innovation not just to disrupt, but to solve real business problems as well. As a…

On May 26, 2020, the EU Medical Device Regulation (MDR) exited its transition period. There are still questions about how it operates – and the…

Despite your best efforts to digitally transform your business, it’s always worth remembering that some parts of your organization may yet have made the transition…

Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they want it. With so many…

As a trusted and ethically managed business in the Agro-industry, Betagro places a high emphasis on food quality, safety and sustainability. With operations throughout Asia…

As coronavirus cases increase around the world, businesses are struggling to support the productivity of a growing employee base who are required to work from…

2020 marks the 20th anniversary of OpenTextTM Exstream. It is hard to believe that the market-leading Customer Communications Management (CCM) software was “born” in the…

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40…

The Salt River Project (SRP) is a public utility that serves users and the environment by going beyond the essentials. While the not-for-profit supplies power…