Information Management
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How to decrease shopping cart abandonment using AB testing
One of the most common challenges e-tailers face today is high cart abandonment rates. According to a 2017 Baymard study, the average…
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OpenText and Documentum – a year of progress in Energy and Engineering
As we reach the first anniversary of the OpenText purchase of the Documentum family, I thought it was a good…
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What is a content management system (CMS)?
The names (and acronyms) may be similar, but there’s a huge difference between the different solution sets that can fall…
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2017 capture technologies review and predictions for 2018
Let’s start by reviewing 2017- a year in which capture technologies fully emerged from the mailroom and developed into applications…
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OpenText debut on Gartner Magic Quadrant for Workforce Engagement Management for Qfiniti solution
The OpenText team is proud to announce its arrival to the Gartner Magic Quadrant for Workforce Engagement Management (WEM) for…
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One year at OpenText for ApplicationXtender
In our first year as part of the OpenText™ Content Services group, we released three updates as well as planning…
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LEAP makes perfect fit in OpenText cloud services strategy
It’s been one year now since we announced our acquisition of Documentum, InfoArchive, Captiva, and LEAP SaaS Platform and Applications.…
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How to choose the best CEM software in 2018
In our first blog, we discussed Customer Experience Management (CEM) and the benefits that an effective CEM platform offers organizations…
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How ECM solutions are keeping pace with a new generation
The way we work—the way we access, use, share and collaborate on business content—is undergoing a massive transformation. Workers today…
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Using OpenText Core to maximize the extended enterprise
The concept of the “extended enterprise” is based on the idea that organizations can no longer operate in isolation. Their…
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OpenText opened arms and tech to InfoArchive
If you had asked me just over a year ago how the acquisition of Documentum, InfoArchive, Captiva, and others by…
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Top four reasons to start AB testing today
In recent years, the pressure applied to marketers has grown significantly. Year over year, goals are handed down and marketers…
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OpenText and Documentum: reflecting on the past 12 months
One year ago today, OpenText acquired Documentum, InfoArchive, Captiva, and more from Dell EMC. At the time, some considered the…
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8 top tips when selecting an EIM Managed Services partner
The Enterprise Information Management (EIM) market is growing rapidly. This is not surprising given the amount of data and content…
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What is Enterprise Content Management (ECM)?
Enterprise Content Management (ECM) has been a major part of corporate technology architecture for over a decade. Traditionally, it’s been…
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What is Customer Experience Management (CEM)?
There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively…
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Improving CX is not a one-time effort
Welcome to 2018! I trust that you’ve all updated your gym membership, started your diet and sworn off all those…
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What is Enterprise Information Management (EIM)?
Enterprise Information Management (EIM) can best be defined as a set of technologies, processes, disciplines and practices used to manage…
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Extending the value of content webinar
Scaling digital transformation for, broader adoption is a critical journey faced by every enterprise. By providing a secure and compliant…
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Publishing isn’t just for Publishers
Who is the largest publisher in the United States? McGraw-Hill? Time-Warner? Simon & Schuster? It’s not any of the names…
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