Transforming communication for a sustainable future

April 22, 2024 • 2 minute read

Latest innovations revealed at OpenText World Europe 2024

April 15, 2024 • 10 minute read

Customers are at the heart of every thriving business.

April 15, 2024 • 4 minute read

Customer success and customer service are two interconnected functions inside a business. Both are focused on ensuring customer satisfaction and loyalty but they have some…

April 8, 2024 • 4 minute read

COVID-19 changed everything. Loyalty is on the auction block. Customers are uncertain: delaying purchases and shopping around. Brands that win in this new era will…

April 4, 2024 • 4 minute read

The landscape of healthcare is evolving rapidly, driven by shifting consumer expectations and technological advancements. Patients are no longer passive recipients of care; they are…

March 26, 2024 • 4 minute read

Key learnings we took away from this year’s 2024 OpenText Government Summit

March 21, 2024 • 7 minute read

There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively measured in sales and occasional…

March 4, 2024 • 6 minute read

HIPAA taught us important lessons on how we interact with healthcare data, but it was a global pandemic that forced us to collectively go to…

February 28, 2024 • 3 minute read

For a category that has been around for over 30 years, digital asset management (DAM) is surprisingly dynamic. However, it remains challenging to manage the…

February 21, 2024 • 3 minute read

Every second, an exponential amount of healthcare data is created and mined for valuable insights. A staggering 30% of the world’s data volume is currently…

February 15, 2024 • 4 minute read

Accessible PDFs are easy to use – enabling most people to view, read or interact with them. The goal is to create an inclusive experience…

February 8, 2024 • 4 minute read