The word ‘rollercoaster’ best sums up 2023. We’ve experienced economic, geopolitical, technological, and societal challenges over recent months with the ongoing cost-of-living crisis, high interest…

November 22, 2023 • 5 minute read

In an increasingly data-driven world, organizations are constantly looking for ways to manage their information more effectively. This is where AI comes in, offering an…

November 17, 2023 • 2 minute read

Every day, we see the power that great information management brings to our customers by connecting users to content and data and super-charging content-rich processes…

October 31, 2023 • 6 minute read

The pressure is on to bring generative AI into your organization. But is your business truly ready to enter the age of AI-powered work? It…

October 30, 2023 • 6 minute read

Are you seeing an uptick in the number of audio and video (“A/V”) files in your document collection sets?  You are not alone!  In the…

October 23, 2023 • 5 minute read

In the technology industry, change is inevitable. But sometimes this change is so revolutionary, organizations can struggle to keep up and understand exactly how to…

October 11, 2023 • 14 minute read

The cybersecurity industry finds itself at a crossroads. The existing threat detection measures, once considered formidable, are struggling to keep up with the pace and…

October 10, 2023 • 5 minute read

In the Total Experience economy, self-service speech-enabled Interactive Voice Response (IVR) systems play a crucial role in providing a seamless and efficient customer experience. IVR…

September 21, 2023 • 4 minute read

We are in the midst of a massive platform shift—from digital to cognitive. I once wrote that the internet changed everything. But with AI, everything…

September 19, 2023 • 7 minute read

Meet Viper, a trusted partner for your AI journey. This AI-generated hummingbird is small but mighty and can help you responsibly leverage AI to reduce…

September 13, 2023 • 6 minute read

Meet Mav, a trusted partner for your AI journey. Mav is an AI-generated moose, inspired by the Canadian Mountie who protects citizens against crimes and…

September 6, 2023 • 5 minute read

Google Cloud Next 2023 is back in-person on August 29-31, in San Francisco.  This is Google’s largest annual event with more than 15,000 IT, line…

August 22, 2023 • 4 minute read