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Authors

Deidra (Dei) Jow

Dei is a Sr. Product Marketing Manager for OpenText Microsoft solutions. These solutions help customers connect content, people, and processes and enable them to run their complex Enterprise business at scale. She has been in the software industry for 25+ years and previously worked at Microsoft and has a degree in Business Marketing from the University of Hawaii.

Combat content sprawl with cloud content management

The rapid growth of Microsoft® Teams within enterprises has led to unparalleled growth in content, with numerous Teams sites creating data duplication, document redundancy, and…

March 5, 2024 5 minutes read
Managing the lifecycle of your Microsoft Teams

Managing the lifecycle of your Microsoft Teams

In the evolving digital world, organizations wrestle with managing an increasing volume of content, finding the current version of a document, and figuring out how…

January 13, 2020 2 minutes read
Keep them coming back for more

Keep them coming back for more

These days, everyone knows that the better the customer service you offer, the more likely you are to secure repeat business. But superior customer service…

November 20, 2019 2 minutes read
Making the Critical Connection between SAP and Office 365

Making the Critical Connection between SAP and Office 365

In today’s ever evolving business landscape, a seamless connection between front-end applications such as Microsoft Office 365 and back end system such as SAP systems…

June 7, 2019 1 minute read
Contribute to your bottom line by better utilizing what you already have

Contribute to your bottom line by better utilizing what you already have

Have you ever looked at your IT budget and thought to yourself, “What kind of ROI am I getting from these huge and seemingly never-ending…

April 29, 2019 2 minutes read
Integrate Office 365 users into your SAP business process

Integrate Office 365 users into your SAP business process

The SAP® SAPPHIRE NOW 2019 conference is right around the corner! We’re excited to be in Orlando from May 7-9 to talk with you about…

April 24, 2019 2 minutes read
Better customer engagement starts with stronger connections

Better customer engagement starts with stronger connections

Everything starts and ends with your customer. Your organizational success depends on anticipating, meeting and exceeding customer needs. Many companies are using the CRM workloads…

April 3, 2019 3 minutes read
Are your business processes getting the data they need to succeed?

Are your business processes getting the data they need to succeed?

Humans are social creatures—we were born to be socially connected and we understand the world, and ourselves, better when we are in relationships with others….

March 11, 2019 2 minutes read
Stop assembling puzzles and start transforming your business processes

Stop assembling puzzles and start transforming your business processes

When was the last time you put a large puzzle together? You know, those mega, 1000-piece puzzles that can occupy you for hours and days?…

January 24, 2019 4 minutes read
A place for everything and everything in its place

A place for everything and everything in its place

If you look at my personal desk right now, you’ll see a few piles of paper and various to-do lists. It’s logically organized by subjects…

January 7, 2019 4 minutes read
OpenText Business Workspaces

OpenText Business Workspaces

In my last blog, I addressed the differences between Office 365® and OpenText™ Extended ECM for Office 365, and talked about the benefits of connecting…

June 9, 2018 3 minutes read

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