Deidra (Dei) Jow
Dei is a Sr. Product Marketing Manager for OpenText Microsoft solutions. These solutions help customers connect content, people, and processes and enable them to run their complex Enterprise business at scale. She has been in the software industry for 25+ years and previously worked at Microsoft and has a degree in Business Marketing from the University of Hawaii.Transforming your customer interactions
Enable operational excellence to increase customer engagement, satisfaction, and loyalty.
Combat content sprawl with cloud content management
The rapid growth of Microsoft® Teams within enterprises has led to unparalleled growth in content, with numerous Teams sites creating data duplication, document redundancy, and…
• 5 minute read
How connected content hubs take productivity tools to the next level
If you’ve invested in Microsoft® 365 to help employees create, share, and collaborate more easily, you’re in good company. The organization reported monthly Microsoft® Teams…
• 4 minute read
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
• 3 minute read
Our commitment to protecting your content
What are the risks to your content? Do you know what kinds of information are at risk or the consequences if there is a data…
• 2 minute read
Fueling financial processes with relevant content to increase productivity and control
As organizations try to control the explosion of business content, it becomes more difficult for people to find and use it when and where they…
• 3 minute read
Conquering the Procure-to-Pay (P2P) process
The challenges of the Procure-to-Pay (P2P) process: complexity, content and collaboration Procure-to-Pay is one of the most common finance business processes used in the Microsoft®…
• 5 minute read
3 tips to improving efficiency and reducing risk when using Microsoft Office 365 and Teams
Like many remote knowledge workers, I use Microsoft® Office 365 applications such as Microsoft Teams to collaborate and share content with my team. However, these…
• 3 minute read
Are your citizens paying a time tax?
When was the last time you tried to get something done at your local, state or federal government agency? Did you look forward to it?…
• 3 minute read
Creating workplace experiences that keep employees happy and productive
With hybrid workplaces here to stay, your workers and new hires expect you to create the best employee experience possible, so they can get their…
• 3 minute read
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
• 3 minute read
Where did I put that document?
Since March 2020, like millions of others around the world, the majority of OpenText™ employees have been working from home as lockdowns, quarantines and shelter-at-home…
• 5 minute read
Microsoft Teams lifecycle management in 2020
The recent – almost instantaneous – shift to remote work has resulted in a huge increase in the usage of Microsoft® Teams for Office 365™…
• 2 minute read
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