Deidra (Dei) Jow
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Business Network
Conquering the Procure-to-Pay (P2P) process
The challenges of the Procure-to-Pay (P2P) process: complexity, content and collaboration Procure-to-Pay is one of the most common finance business…
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Content Services
3 tips to improving efficiency and reducing risk when using Microsoft Office 365 and Teams
Like many remote knowledge workers, I use Microsoft® Office 365 applications such as Microsoft Teams to collaborate and share content…
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Content Services
Are your citizens paying a time tax?
When was the last time you tried to get something done at your local, state or federal government agency? Did…
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Content Services
Creating workplace experiences that keep employees happy and productive
With hybrid workplaces here to stay, your workers and new hires expect you to create the best employee experience possible,…
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Content Services
Our commitment to protecting your content
What are the risks to your content? Do you know what kinds of information are at risk or the consequences…
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Products
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a…
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Technologies
Where did I put that document?
Since March 2020, like millions of others around the world, the majority of OpenText™ employees have been working from home…
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Microsoft Teams lifecycle management in 2020
The recent – almost instantaneous – shift to remote work has resulted in a huge increase in the usage of…
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Technologies
Managing the lifecycle of your Microsoft Teams
In the evolving digital world, organizations wrestle with managing an increasing volume of content, finding the current version of a…
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Keep them coming back for more
These days, everyone knows that the better the customer service you offer, the more likely you are to secure repeat…
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Content Services
Making the Critical Connection between SAP and Office 365
In today’s ever evolving business landscape, a seamless connection between front-end applications such as Microsoft Office 365 and back end…
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Contribute to your bottom line by better utilizing what you already have
Have you ever looked at your IT budget and thought to yourself, “What kind of ROI am I getting from…
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Integrate Office 365 users into your SAP business process
The SAP® SAPPHIRE NOW 2019 conference is right around the corner! We’re excited to be in Orlando from May 7-9…
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Better customer engagement starts with stronger connections
Everything starts and ends with your customer. Your organizational success depends on anticipating, meeting and exceeding customer needs. Many companies…
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Are your business processes getting the data they need to succeed?
Humans are social creatures—we were born to be socially connected and we understand the world, and ourselves, better when we…
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Stop assembling puzzles and start transforming your business processes
When was the last time you put a large puzzle together? You know, those mega, 1000-piece puzzles that can occupy…
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A place for everything and everything in its place
If you look at my personal desk right now, you’ll see a few piles of paper and various to-do lists.…
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Products
OpenText Business Workspaces
In my last blog, I addressed the differences between Office 365® and OpenText™ Extended ECM for Office 365, and talked…
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