digital experience
Drive customer success with OpenText Experience Cloud 24.2
Customers are at the heart of every thriving business.
Integrate DAM to maximize value
500 hours of content uploaded to YouTube and 695,000 stories shared on Instagram: what happens in an Internet minute reveals our insatiable appetite for rich…
Powerful new capabilities for data, rich media, and compliance
The last two and half years of the pandemic have created a divide between brands that embraced digital acceleration and those that have not. With…
How communications can power an experience-led transformation
A new world demands a fresh approach The world has changed. What was good enough is not cutting it anymore. During the pandemic, 73% of…
Choosing the right AI provider for auto-tagging images in Digital Asset Management
Over the past six or seven years, I’ve talked to many DAM practitioners, consultants and developers about using AI for tagging assets. It would be…
Announcing OpenText Experience Cloud CE 22.1
Delivering relevant, data-driven, modern experiences Consumers today expect communications that are immediate and seamless. The reality? Well, it’s not quite as polished. Businesses are often…
Europe invests in cloud computing, yet compliance is a barrier
Many EU government agencies have invested substantially in cloud computing initiatives to boost the adoption of cloud solutions. The rising demand to personalize customer interactions…
6 things for marketers to keep in mind as the third-party cookie crumbles
2023 will be the year the cookie crumbles. Google announced plans to delay the phase-out of third-party cookies in Chrome, giving marketers just a bit…
Announcing OpenText Experience Cloud CE 21.4
Modern customer experiences are personalized experiences. Customers expect you to tailor your communications, websites, support, and even in-person interactions to suit their needs, preferences, and…
Financial institution leverages OpenText and AWS powered solution for personalized digital experiences at scale
Background – Global financial institution seeks to modernize web content management strategy A global bank and longtime OpenText™ TeamSite™ customer with 86,000+ employees serving over 17 million clients in 27 countries, needed a…
Unpacking the OpenText & Google co-innovation launched at Google Cloud Next ‘21
OpenText was a preferred partner at last week’s Google Cloud Next ’21, where we showcased new cloud technologies that empower customers with the ability to…
Is your speech analytics solution multilingual?
Exceptional customer experience (CX) continues to be paramount for any business. In fact, a Gartner survey conducted in 2020 found that 91% of organizations said…
Focus on customer experience to stand out from your retail banking competitors
Conventional marketing wisdom dictates that acquisition is where you focus all your efforts. After all, you need new customers to sell to! However, when that’s…
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