Technologies
Semiconductor firm adapts to remote work
The COVID-19 pandemic has impacted countless businesses across the globe. When strict lockdown measures were introduced restricting travel, many of TDK-Micronas’ design engineers were unable to travel from their…
• 2 minute read
Secure, remote access boosts user productivity
For more than 50 years, Advanced Micro Devices (AMD) has designed and developed leading-edge semiconductor products to solve some of the world’s toughest high-performance computing…
• 2 minute read
Dynamic case management
Case management is not a new practice. Over a century ago, the healthcare industry was the first to adopt case management methodologies. In fact, it…
• 4 minute read
Digitalization in procurement
A recent blog on ‘The resilient Procurement organization’ described the benefits of using OpenText™ Extended ECM for SAP® Solutions in a procurement situation. As a…
• 3 minute read
NIST Privacy Framework – Control
In our first two blogs for the NIST Privacy Framework, we discussed the Identify and Govern functions. In this segment, our focus is on the Control function that defines the appropriate activities to enable…
• 5 minute read
How intelligent forms automation can help replace legacy applications
In 2020, organizations moved from mostly in-office employees to hybrid working models and full remote working. As part of this transition, some organizations are discovering…
• 2 minute read
What’s in a name?
With the new roadmap and new set of integrations, OpenText™ would like to re-introduce you to ApplicationXtender. It is now OpenText™ AppEnhancer. Why? The most…
• 3 minute read
How to turn SAP migration pains into a high-yield investment
Transitioning to SAP S/4HANA is one of the biggest IT projects that many organizations will undertake in the coming years. While the original deadline of discontinuing maintenance for SAP ECC in 2025 was pushed to 2027, with…
• 6 minute read
Rethinking information management
Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business needs for our customers. But…
• 3 minute read
Why the human element is an essential part of digital
Early in the pandemic, many companies shifted all or most of their employees to remote, online working and created new digital experiences for customers, some…
• 4 minute read
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
• 3 minute read
Evolving customer communications
Targeted customer communications are a powerful way to increase engagement and build brand loyalty. Done poorly, they’re also an effective way to drive your audience away. Your audience is being…
• 4 minute read
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