Technologies
The new IDP for HR: a springboard for transformation
Unlocking operational efficiency for employee onboarding and more
• 5 minute read
No more chasing paper trails – capture all your financial fax with digital precision
Implementing digital fax and capture systems can lead to significant cost reductions:
• 4 minute read
Text Mining Frees Customer Insights Trapped in Unstructured Content
In a perfect world, every customer would fill out a monthly survey so businesses could easily quantify their experiences. In the real world, things are…
• 3 minute read
Series intro – The rise of the threat hunter
In the ever-evolving landscape of cyber threats, where automated systems and AI stand as the first line of defense, there exists a critical yet often…
• 5 minute read
10 ways AXM and AI raise the bar for customer service and customer success
The transformative impact of generative AI on customer service and customer success
• 5 minute read
Boost AI readiness and reduce risk
Are your GenAI tools bringing information security gaps to light?
• 5 minute read
Delivering world-class infrastructure in Latvia and beyond
Guest author, Verners Jonāts, Head of Business Development at Binders, explains how the company is preparing for infrastructure project opportunities with streamlined operations powered by OpenText™ Extended ECM
• 4 minute read
10 common objectives in customer service and customer success
Customer success and customer service are increasingly intertwined, playing critical roles in enhancing customer experience, reducing churn, and driving loyalty.
• 5 minute read
The dark cloud of digital friction in business operations
How unnecessary effort is eroding productivity—and what to do about it
• 4 minute read
The impact of gen-AI on patient experience and health outcomes
By harnessing the power of generative AI, healthcare providers can significantly enhance the patient experience while simultaneously improving health outcomes. Here’s how.
• 5 minute read
What’s new in OpenText Exstream
At the core of every modern customer experience is personalized information delivered in the most optimal and timely way. Years of legacy communication systems and…
• 5 minute read
Ensure global compliance with enterprise document accessibility solutions
Five principles to ensure inclusivity for all individuals
• 5 minute read
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