Information is the garden that feeds your organization – it doesn’t matter if there are 10 employees or ten thousand.…
Read More »Information Management
As the price of brent oil hovers around $50 per barrel and debate rages whether it is set to rise or…
Read More »
With HR regulations in a constant state of flux, organisations must balance record-keeping etiquette with healthcare reform, tax codes, and…
Read More »
It is always nice to be recognized, and the OpenText Customer Experience Management team was delighted to learn that OpenText…
Read More »
What’s your company’s information worth? What’s your time worth? Content Management today is more than corralling enterprise data into the…
Read More »
Just as the strength of our contact center cloud offering for WFO gains momentum in the market, the OpenText™ Qfiniti…
Read More »
It’s not difficult to find a news story saying retail is dead – that retailers should just close their brick…
Read More »
Each year the IQPC Call Center Week Excellence Awards honor, recognize and promote the most innovative call center solutions and…
Read More »
If you work in financial markets, March 1st was supposed to begin a sea-change for margin requirements. The Commodity Futures…
Read More »
Six months ago, following a week spent at SAP’s FKOM event, I wrote a blog highlighting the top 3 strategic…
Read More »
The Shared Services Coalition says that using the shared service model can save $50 billion each year for the US…
Read More »
The view from my hotel window across downtown Toronto was spectacular, but I didn’t get to enjoy it that often.…
Read More »
In 2015, Fujitsu realized that their CRM system was no longer meeting their needs. So what do you do? While…
Read More »
Last week saw the annual gathering of the OpenText community at Enterprise World 2017. As always, it was a treat…
Read More »
The deadlines are coming quick and fast, this month being no exception! With member states already required to have implemented…
Read More »
Software solution providers are always looking to increase deployment and maintenance automation. They want to minimize deployment, configuration and maintenance…
Read More »
Less Code, More Benefits Over the past year, the adoption of low-code development has picked up. We’ve seen it in…
Read More »
Your employees—and prospective employees—shop on Amazon.com, travel to job interviews using Lyft, and deposit paper checks (if they ever see…
Read More »
In my previous blog I looked at the role of data integrity. In this blog, I’d like to focus on…
Read More »
It all started with a drip of water. You know that moment when you open the fridge door and feel…
Read More »