Information Management
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Rethinking information management
Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business…
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4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you…
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Gartner Magic Quadrant documents evolving content services landscape
Gartner has just published its annual assessments of the content services sector: 2020 Gartner Magic Quadrant for Content Services Platforms 2020 Gartner Critical Capabilities for…
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Adapting old world solutions to new world problems
Organizations have shown incredible resilience in the face of the challenges of the COVID-19 pandemic. Businesses quickly implemented remote working,…
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Rethinking content management: Not business as usual
Technology makes business possible even when circumstances make it seem impossible. And a big part of succeeding is having up-to-date,…
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What’s new in OpenText Core Share and OpenText Core Signature 20.4
As part of OpenText™ Cloud Editions 20.4, OpenText™ Core Share and OpenText™ Core Signature, SaaS applications that facilitate secure content…
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How change management, adapting and adoption became a daily task
COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It…
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Forrester: What to look for in cloud content management vendors
This blog is co-authored by Alison Clarke and Sandi Nelson. Having the right partners by your side is crucial as your…
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E-signature: Why offering customers more choice is vital
More choice, more agility, and more flexibility. These are key requirements when selecting applications to keep your remote workforce productive. Organizations need to find new digital approaches, but they want to maintain control over what…
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Moving to the cloud doesn’t have to be all or nothing
This blog is co-authored by Alison Clarke and Sandi Nelson. The last thing any organization needs in 2020 is more…
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Forrester study finds cloud security fears unfounded
This blog is co-authored by Alison Clarke and Sandi Nelson. Organizations with major on-premises investments understandably have concerns about a…
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Three reasons why managed services increase business resilience
As organizations around the world continue to deal with COVID-19 and prepare themselves for potential future waves, a clear pattern…
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How to choose the best content services platform in 2021
In a previous blog, we covered the growth of content services as it evolves from traditional Enterprise Content Management (ECM).…
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Migrating content, data and operations to the cloud
New work models are creating additional challenges for enterprises. One of the most important: ensuring a dispersed workforce has secure, simple access to…
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How emerging markets are embracing the post-COVID reality
Innovation is borne out of necessity, opportunity, or both. And that has never been more true than during the pandemic…
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Data privacy and trust in a digital-first COVID-19 era
The COVID-19 crisis has accelerated the pace of digital transformation, making digital interaction central to almost every process and forcing…
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Migration to cloud content management now vital
In the COVID-19 world, digital transformation is essential for business continuity and resilience. While modernizing cloud content management is a…
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Screen flips and gatekeepers don’t work in the new world of work
The notion of the traditional workplace has been evolving for a decade now, but 2020 has seen a forced acceleration…
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It’s time to get REALLY serious about digital transformation
With the sudden explosion of remote work, the disruption to global supply chains, dramatic shifts in consumer behavior, and escalating…
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4 key areas for successful information management transformation
Enterprise technology and digital transformation programs are notoriously challenging. A recent Harvard Business Review (HBR) article stated: “Success requires bringing together…
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