Information Management

Employee engagement and the quality management renaissance

This post has been written by guest author Paul Stockford of Saddletree Research. What is the “quality management renaissance”? When…

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Digital transformation in retail

Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The…

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Ovum eDiscovery analyst report gives OpenText top marks

Corporate legal operations and law firms alike often turn to competitive analyses from industry analysts to inform their eDiscovery choices.…

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The 4 key capabilities of DAM platforms for manufacturers

In my last blog, I took a look at Digital Asset Management (DAM) and how manufacturers can use this technology…

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A beginners guide to establishing a successful testing and optimization program

If you are reading this, chances are you are the lucky individual that’s been chosen to own and champion testing…

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OpenText Extended ECM for Salesforce: The missing piece of the jigsaw

If your organization has an ERP system (like SAP® or Oracle®) implemented for certain processes; and you are utilizing Salesforce®…

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Optimism and Opportunity in Life Sciences: Thinking back and looking forward

Never have those words rung as true as today. Constant, ever-accelerating change has become the new normal in every walk…

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Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation…

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Our latest collaboration

A little over a month ago, we announced the exciting news that Hightail was acquired by OpenText™, a global leader…

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Evans & Dixon readies for the future by streamlining their document management with OpenText eDOCS

Is your document management solution scalable to your firm’s future growth? When Evans & Dixon decided to implement a document…

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5 Critical Questions You Need to Ask About Your Sensitive Data

Data privacy regulations, interconnectivity (virtual machines, cloud, IoT, BYOD), and cyber threats are changing the global digital landscape. With this…

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GDPR. Forget bitcoin, data is the new currency of retail

On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into…

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Analytics and AI. The rise of the data-driven manufacturer

Times are tough. Global economic growth for the manufacturing sector is slow with few signs of recovery. Companies have worked…

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The Digital Core: Powering efficiency and innovation for the Utilities industry

As we embark on our Innovation Tour 2018, I’m reminded of a prediction from Gartner. In 2015, the firm suggested…

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The role of ‘low code’ in digital automation platforms

In this post, we welcome guest blogger Carl Lehmann, a Principal Analyst at 451 Research, who focuses on integration and process…

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Creating remarkable customer experiences

What makes an interaction, a communication, a purchase, or any other kind of customer experience we have in our daily…

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IT modernization in Government

IT modernization has always been high on the agenda of government CIOs. Following the Modernizing Government Technology Act becoming law,…

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Moving towards transparency – Implementing the EU Clinical Trials Regulation

In a previous blog I looked at the EU adoption of the ISO Identification of Medicinal Products (IDMP). I mentioned…

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What will be the effect of Brexit in the manufacturing industry?

Last year, the UK government said that it had conducted no sectorial impact assessments of the UK’s withdrawal from the…

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Ready. AIIM. Fire!

On March 1st, I presented at the AIIM virtual conference on Microsoft® Office 365® and SharePoint®. I spoke about some of…

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