It is not the strongest or the most intelligent who will survive but those who can best manage change. – Charles Darwin We live in…

Like private businesses, governments are driven by information. Consider the amount of information associated with a single citizen: a birth certificate, passport, driver’s license, student…

For this year’s global Innovation Tour, we’ve taken our Digital-First World message on the road. Already underway, members of our executive leadership team have presented…

This article provides a review of the ARC Advisory Group Forum in Orlando and expands on the ever increasing importance of analytics in relation to…

Mobile devices are transforming the way citizens interact with their governments—from using digital IDs for access to program information to crowdsourcing apps to improve city…

2014 marked an incredible year. We watched technology cross the threshold from futuristic concept to mainstream use with biometric devices like Apple’s Touch ID featured…

Cyber-attacks are on the rise. Data breaches are becoming more common and devastating. Akamai’s State of the Internet Report revealed that hacker attacks on websites…

  I’m pleased to announce the release of my latest book Digital: Disrupt or Die. It’s an exciting discourse about the emerging Digital-First World and…

It’s not always easy to determine what end users who interact with data really need. The answer depends on the person you speak to –…

Last week I had the privilege of delivering a keynote at SAP’s annual Sapphire Now conference. For more than two decades now, SAP and OpenText…

The pace of business has accelerated. We’ve seen more change in the last 20 years than in the previous 100. Change is the new constant….

By the year 2020, technologies like the cloud, mobile devices, big data, and the Internet of Things will have digitized our world in many ways….