Customer experience is the sum of all experiences over the duration of a relationship between a consumer and an organization. A consistent customer experience is…

When information is harnessed, organizations can reach maximum levels of efficiency, impact, and value. But in order to take advantage of these new opportunities, organizations…

ECM has evolved. It’s about more than just information governance. A new way to work means that ECM should foster collaboration, increase productivity, and deliver…

The Cloud is quickly becoming a business imperative. First movers with cloud technology stand to quickly gain substantial market share, displacing incumbents with new cloud-based…

OpenText Suite 16 is a set of four Enterprise Information Management (EIM) suites: Content Suite, Process Suite, Experience Suite, and Analytics. Each suite represents a…

I am pleased to announce the acquisition of Recommind, Inc., a leading provider of eDiscovery and information analytics solutions that deliver insight from unstructured data…

We’re in the midst of a Digital Revolution and for every company it is digital or die. To succeed, organizations must embrace digital transformation or…

OpenText is shaping the future of information with Magellan, our next-generation cognitive platform. Magellan integrates visualization, voice, video, search, text, natural language processing, and semantic…

Enterprises are facing unprecedented competitive forces. Their competitors are defying Keynesian economics and they are experiencing a massively changing workforce—all while the world is becoming…

The Digital Revolution is heralding the third significant era in the history of computer technology: the Cognitive Era. The first era, the Tabulating Era, took…

The Digital Revolution is introducing another mass inflection in the development of enterprise technology. Over the next decade, cognitive systems will eclipse digital as the…

As the Millennials enter the workforce, the machines will follow. And so cometh the machine. The Internet is constantly evolving. The Internet of Things (IoT)…