Analytics
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Discovery
10 steps to modern ESI investigations
Modern electronically stored information (ESI) investigations – interrogating a large collection of electronic documents to quickly answer the key questions…
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Utilities
From ‘ghost chasing’ to intelligent operations for energy companies
Like every industry, the energy sectors are undertaking digital transformation. But despite years of pursuing operational excellence, many energy companies…
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Customer Experience
Amplify the Voice of the Customer with technology
We are all customers, and as customers we often find our relationship with contact centers is ‘complicated’, frustrating, and sometimes…
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Business Network
Achieve resilient operations with flawless visibility across the enterprise ecosystem
About a decade ago, most consumers had to scramble through a pile of DVDs for the ‘perfect’ movie, or repeatedly…
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AI & Analytics
Announcing OpenText AI & Analytics Cloud Editions (CE) 20.2
Until recently, the word “disruptive” was used to describe competitors, technologies and business models that could radically change the market…
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Legal
Announcing OpenText Cloud Editions (CE) 20.2 for Legal Tech
Today, the traditional modes of business communication have literally shut down. Yet litigation, investigations and regulatory compliance haven’t let up.…
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Content Services
Captiva is now OpenText Intelligent Capture
Since the launch of OpenText™ Intelligent Capture nearly a year ago, customers and partners have been asking about the transition…
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Oil & Gas
Top technology predictions for the energy industry in 2020
Uncertainty has become the new norm in the energy industry and 2020 promises more of the same. This is due…
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Utilities
The differing attitudes to digital transformation in the utility sector
There are few utility organizations today that don’t understand or appreciate the benefits of digital transformation. However, a new whitepaper…
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Industries
Be a digital bank, don’t just look like one
There’s a stark truth in banking: the better your customer experience, the more successful you will be. Recently, McKinsey found…
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Government & Public Sector
7 ways that IoT is transforming law enforcement
In January, Richard Dabate told police that someone broke into his house and killed his wife, but his wife’s Fitbit…
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Products
AI helps you hear your customers’ voice
Your customers are talking to you, and about you, but are you gaining any value from those conversations? In this…
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Legal
Announcing OpenText Legal Tech Suite Release 16 EP7
In today’s data-driven environment, quickly finding information is critical for legal teams seeking to gain the information advantage in litigation,…
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Customer Experience
Introducing OpenText Core Experience Insights
According to Forrester Research, 63% of marketers use some sort of journey mapping. Yet customer journeys are more complex than…
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Customer Experience
What’s new in OpenText Qfiniti and Explore Release 16 EP7
Providing a superior customer experience delivers a competitive advantage in today’s crowded marketplaces. To keep customer satisfaction high, you must…
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Products
Enfuse shines spotlight on AI, analytics and machine learning
Can you imagine living today without a mobile phone or not using the internet? Well, we are rapidly approaching a…
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Government & Public Sector
How AI is helping to rethink citizen services
Everyone knows what it’s like to deal with a government contact center: listening to recorded messages and being pushed from…
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AI & Analytics
OpenText Magellan as a System of Insight
Big data has revolutionized business, allowing organizations to turn troves of information into meaningful insights. Yet with so many different…
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Products
Achieve perfect product chemistry
Partnering with OpenText™ to develop your OEM solutions offers many benefits, but the one I hear about most is how…
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Industries
Taming the data tsunami
The industrial Internet of Things (IIoT) is about to transform everything for manufacturers. From smart factories to autonomous supply chains…
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