Analytics
- Discovery
10 steps to modern ESI investigations
Modern electronically stored information (ESI) investigations – interrogating a large collection of electronic documents to quickly answer the key questions…
Read more » - Utilities
From ‘ghost chasing’ to intelligent operations for energy companies
Like every industry, the energy sectors are undertaking digital transformation. But despite years of pursuing operational excellence, many energy companies…
Read more » - Customer Experience
Amplify the Voice of the Customer with technology
We are all customers, and as customers we often find our relationship with contact centers is ‘complicated’, frustrating, and sometimes…
Read more » - Business Network
Achieve resilient operations with flawless visibility across the enterprise ecosystem
About a decade ago, most consumers had to scramble through a pile of DVDs for the ‘perfect’ movie, or repeatedly…
Read more » - AI & Analytics
Announcing OpenText AI & Analytics Cloud Editions (CE) 20.2
Until recently, the word “disruptive” was used to describe competitors, technologies and business models that could radically change the market…
Read more » - Legal
Announcing OpenText Cloud Editions (CE) 20.2 for Legal Tech
Today, the traditional modes of business communication have literally shut down. Yet litigation, investigations and regulatory compliance haven’t let up.…
Read more » - Content Services
Captiva is now OpenText Intelligent Capture
Since the launch of OpenText™ Intelligent Capture nearly a year ago, customers and partners have been asking about the transition…
Read more » - Oil & Gas
Top technology predictions for the energy industry in 2020
Uncertainty has become the new norm in the energy industry and 2020 promises more of the same. This is due…
Read more » - Utilities
The differing attitudes to digital transformation in the utility sector
There are few utility organizations today that don’t understand or appreciate the benefits of digital transformation. However, a new whitepaper…
Read more » - Industries
Be a digital bank, don’t just look like one
There’s a stark truth in banking: the better your customer experience, the more successful you will be. Recently, McKinsey found…
Read more » - Government & Public Sector
7 ways that IoT is transforming law enforcement
In January, Richard Dabate told police that someone broke into his house and killed his wife, but his wife’s Fitbit…
Read more » - Products
AI helps you hear your customers’ voice
Your customers are talking to you, and about you, but are you gaining any value from those conversations? In this…
Read more » - Legal
Announcing OpenText Legal Tech Suite Release 16 EP7
In today’s data-driven environment, quickly finding information is critical for legal teams seeking to gain the information advantage in litigation,…
Read more » - Customer Experience
Introducing OpenText Core Experience Insights
According to Forrester Research, 63% of marketers use some sort of journey mapping. Yet customer journeys are more complex than…
Read more » - Customer Experience
What’s new in OpenText Qfiniti and Explore Release 16 EP7
Providing a superior customer experience delivers a competitive advantage in today’s crowded marketplaces. To keep customer satisfaction high, you must…
Read more » - Products
Enfuse shines spotlight on AI, analytics and machine learning
Can you imagine living today without a mobile phone or not using the internet? Well, we are rapidly approaching a…
Read more » - Government & Public Sector
How AI is helping to rethink citizen services
Everyone knows what it’s like to deal with a government contact center: listening to recorded messages and being pushed from…
Read more » - AI & Analytics
OpenText Magellan as a System of Insight
Big data has revolutionized business, allowing organizations to turn troves of information into meaningful insights. Yet with so many different…
Read more » - Products
Achieve perfect product chemistry
Partnering with OpenText™ to develop your OEM solutions offers many benefits, but the one I hear about most is how…
Read more » - Industries
Taming the data tsunami
The industrial Internet of Things (IIoT) is about to transform everything for manufacturers. From smart factories to autonomous supply chains…
Read more »
