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OpenText launches Content Suite 16 EP4

Discover top 3 ways users can access information anywhere, anytime

OpenText Content Suite 16 EP4 simplifies user interaction with content

In today’s connected world, users demand access to their content from anywhere, anytime, and virtually from any interface. The following product enhancements enable users to focus on tasks and productivity rather than technologies and tools.

This week, OpenText released Enhancement Pack 4 (EP4) for OpenText Content Suite 16. This release allows us to build upon our continued commitment to help you meet the changing needs of the digital workplace with extensive updates across its family of products.

As you may recall, the release of OpenText Content Suite 16 in April 2016 ushered in an innovative new way of thinking about ECM – introducing new opportunities to drive digital transformation by extending content deeper into business processes and taking a people-first approach that simplified the way users interact with content. This evolution of content management also helped automate the application of metadata and classification, strengthening control and governance while boosting adoption and productivity.

With the release of EP4, the development of Content Services advances even further. Let’s look at the top three ways OpenText solutions can now simplify how a user connects with their digital business:

1. Evolve your user experience for increased productivity

In today’s connected world, users demand access to their content from anywhere, anytime, and virtually from any interface. The following product enhancements enable users to focus on tasks and productivity rather than technologies and tools.

  • Extended Smart View: The Smart View continues to evolve while supporting the needs of audiences across business application platforms and devices, adding visualization capabilities to view permissions, create easy-to-edit HTML tiles, track workflow progress, work with reminders, or create documents using templates. Power-user functionality also makes its way into the Smart View with support for advanced WebReports.
  • Records Management: Additional functionality is provided in the Smart View including visual indicators of RM status on objects, the ability to apply and remove holds and cross-references, new tiles for My Requested and My Borrowed physical items, RM and Physical Object reports, and a new Security Clearance and Supplemental Markings tile report.
  • Content Server Mobile: The Content Server Mobile application now enables Content Suite users to view and edit content and act on workflows from iOS and Android® devices—allowing easier access to their content from anywhere and anytime. For example, mobile users can now view most content types and add files to Content Server Mobile directly from other applications including Microsoft® Word, Excel, and more.
  • Connected Workspaces: Connected Workspaces is a Content Server module providing template-driven workspace objects that allow organizations to develop integrated business solutions with minimal customization. With EP4, Connected Workspaces further improves collaboration and productivity by adding the ability to set reminders on objects, providing increased visibility to team tasks. In-place migration from Template Workspaces to Connected Workspaces is now available. An optional integration to OpenText Exstream enables the design and delivery of ultra-personalized, consistent, compliant communications.
  • Enterprise Connect: Designed to enable users to work with content directly from desktop applications such as Microsoft Office and Windows® Explorer. Enterprise Connect EP4 further improves productivity by adding Microsoft Edge extension capabilities. Users can now edit OpenText Content Server 9.7.1 documents using Microsoft Office Editor directly from Edge.
  • External file sharing with OpenText Core: Extends existing Content Suite environments by providing a safe space where documents can be shared externally with partners and contractors. External file sharing with Core enables secure sharing of content with users outside of the firewall, automating the process for end users while ensuring administrators that content is available to only the right users and only when access is required.

2. Streamline Administration

An up-to-date system is critical to continue to take advantage of new innovations. Whether your enterprise content management deployment is in the cloud or on-premises, all organizations benefit from an accelerated ability to implement new features. In EP4, as Content Suite moves toward continuous innovation and product delivery, the installation and upgrade process have been streamlined. Improvements include pre-installation of Records Management modules, elimination of the need for a staging database, ability to install all modules, and enhanced Transport capabilities.

3. Simplify development and tailoring of the user experience

Tailoring interfaces for different roles in the organization can mean significant increases in productivity. Content Suite makes UI configuration simple through out-of-the-box widgets you can drag and drop on a page configuration. Content Suite EP4 now integrates Content Server, Content Intelligence, and Records Management with our Perspective Manager, further expanding the ease and breadth of UI customization.

Want to learn more about OpenText Content Suite 16?

[slideshare id=94928022&doc=whatsnewinopentextcontentsuiteep4-180425005227]

To see EP4 in action, join us in Toronto, Canada for Enterprise World, July 10-12, 2018

Alison Clarke

Alison is Director, Product Marketing for OpenText Content Suite and Extended ECM. Alison and her team are passionate about helping organizations use content services technologies to distill more value from information, supporting the needs of individuals and teams to improve productivity and strengthen information governance for the organization with content services-enabled solutions.

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