Technologies
Achieving a successful CCM implementation and adoption
When a customer chooses to invest in any kind of Customer Communications Management (CCM) platform, there are two things that have a direct impact on…
• 3 minute read
Agility delivers the world’s goods using greener routes
For leading logistic company Agility, having access to their data through an integrated information platform can provide the insights needed to streamline operations and reduce…
• 2 minute read
Exploring technology innovation at SITE Centers
We are currently seeing a shift in enterprises looking to innovation not just to disrupt, but to solve real business problems as well. As a…
• 1 minute read
How to optimize EnCase for a work-from-home workforce
The current global situation has necessitated home-working by many millions of employees, but in the legal and law-enforcement world, there is still a requirement to…
• 4 minute read
What is Cyber Resilience?
In 2015, former Cisco CEO John Chambers famously wrote: “There are two types of companies: Those that have been hacked, and those that haven’t yet discovered…
• 9 minute read
How to select an Identity and Access Management system in 2021
In a previous blog, I took a look at ‘what are Identity and Access Management solutions?’. As businesses focus on cybersecurity Identity and Access Management…
• 7 minute read
How prepared are you for the EU MDR?
On May 26, 2020, the EU Medical Device Regulation (MDR) exited its transition period. There are still questions about how it operates – and the…
• 4 minute read
Getting the most from Vendor Invoice Management on SAP S/4HANA
Despite your best efforts to digitally transform your business, it’s always worth remembering that some parts of your organization may yet have made the transition…
• 3 minute read
How COVID-19 will change how we work FOREVER
Global supply chains, especially in the manufacturing sector have experienced many different forms of disruption over the years – from earthquakes and tsunamis through to…
• 3 minute read
What can a Voice of the Customer program do for you?
In my last blog, I concluded by saying that a good Voice of the Customer (Voc) program is time, money, and effort well spent. By…
• 4 minute read
7 ways OpenText empowers software companies to enable digital transformation
Companies today expect a single provider to solve multiple challenges. They expect their vendors to digitally transform themselves and their products to support their own…
• 7 minute read
3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they want it. With so many…
• 1 minute read
Stay in the loop!
Get our most popular content delivered monthly to your inbox.
