Content Services
What’s new in OpenText AppWorks
OpenText™ AppWorks™ is a low-code development platform for building smart, engaging and easy-to-deploy process automation and dynamic case management applications. It empowers everyday users to quickly…
What is enterprise application integration?
Did you know that the volume of enterprise content is expected to increase by 4.5x over the next two years? If you’re facing information management…
• 7 minute read
Why employee data protection is a top compliance priority in 2023
Protecting employee privacy is not a new thing. Some of the most sensitive personal information collected and managed in the workplace – personnel files, employment…
• 6 minute read
Work smarter with content insights
Content services platforms must support document management, automate business processes, enable information governance and facilitate collaboration between employees and external stakeholders to support an organization’s…
• 3 minute read
Extend your information management flows with low code integrations
Many organizations have implemented content management platforms to automate their business processes but often fail to provide users with tools that increase employee productivity. Business…
• 5 minute read
Effective customer information management builds better digital experiences
Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more…
• 4 minute read
A foundation of trust: The role of a Customer Success Manager
In a recent article, Guy Galon argues that in the wake of Covid-19, customer success is more important for business success than ever. The role…
• 5 minute read
Future-proof your information management
Key benefits of moving content services to the cloud include increased efficiency, greater security, remote accessibility, speed of deployment and ease of maintenance.[1] When making…
• 4 minute read
Auto Classification in Records Management
The landscape of Records Management (RM) has drastically changed in the last 20 years. Once a manageable and largely manual task limited to storage rooms…
• 5 minute read
What is HR compliance?
What is HR compliance for employee document management? Very broadly, HR compliance refers to the practice of ensuring your HR policies and procedures adhere to…
• 6 minute read
Forrester Names OpenText a Leader
The requirements for today’s enterprise content management (ECM) and content services solutions continue to evolve as organizations look to extract more value from their content…
• 3 minute read
OpenText Named a Leader in the Infosource Global Capture & IDP Vendor Matrix
Organizations improve operational efficiency and employee experiences by accelerating business processes at scale with intelligent document processing (IDP). To execute a truly effective operational efficiency…
• 2 minute read
What is intelligent document processing?
While digitizing content is a critical first step for digital transformation, going paperless is no longer enough for managing the increasingly high volume of enterprise…
• 5 minute read
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