Content Services

Reining in content sprawl: a consultant’s perspective

Guest author, Ryan Zilm, shows how enterprises can combine OpenText™ and Microsoft® solutions to solve their content management and data governance challenges.

May 2, 2024 4 minutes read
What’s new in OpenText eDOCS

What’s new in OpenText eDOCS

The latest OpenText Cloud Editions announcements includes some great updates to OpenText™ eDOCS. Check out the latest updates below. May 2023: What’s new in OpenText™…

May 19, 2023 8 minutes read
The total experience imperative for Utilities

The total experience imperative for Utilities

Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance…

May 19, 2023 5 minutes read
Optimize customer relationship management

Optimize customer relationship management

With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales…

May 17, 2023 5 minutes read
How to future-proof your technology

How to future-proof your technology

Future-proofing your software is no longer a nice to have—it’s an expectation that customers and employees hold for the technology they use, whether legacy or…

May 16, 2023 4 minutes read
Looking to improve HR content management?    

Looking to improve HR content management?    

When it comes to connecting everything that matters, different lines of business (LOBs) must identify the challenges within their unique and often complex processes. These…

May 11, 2023 5 minutes read
Shift hybrid work from temporary to intentional

Shift hybrid work from temporary to intentional

Delivering stellar work experiences takes commitment and continuous improvement. The onset of the hybrid work model, which blends in-office, remote and on-the-go work, has introduced…

May 10, 2023 5 minutes read
What is enterprise application integration?

What is enterprise application integration?

Did you know that the volume of enterprise content is expected to increase by 4.5x over the next two years? If you’re facing information management…

May 9, 2023 7 minutes read
Why employee data protection is a top compliance priority in 2023

Why employee data protection is a top compliance priority in 2023

Protecting employee privacy is not a new thing. Some of the most sensitive personal information collected and managed in the workplace – personnel files, employment…

May 3, 2023 6 minutes read
Work smarter with content insights

Work smarter with content insights

Content services platforms must support document management, automate business processes, enable information governance and facilitate collaboration between employees and external stakeholders to support an organization’s…

April 24, 2023 3 minutes read
Extend your information management flows with low code integrations

Extend your information management flows with low code integrations

Many organizations have implemented content management platforms to automate their business processes but often fail to provide users with tools that increase employee productivity. Business…

April 24, 2023 5 minutes read
Effective customer information management builds better digital experiences

Effective customer information management builds better digital experiences

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more…

April 13, 2023 4 minutes read
A foundation of trust: The role of a Customer Success Manager

A foundation of trust: The role of a Customer Success Manager

In a recent article, Guy Galon argues that in the wake of Covid-19, customer success is more important for business success than ever. The role…

April 3, 2023 5 minutes read

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