Line of Business
Outsourcing vs. insourcing customer communications
It’s a dilemma faced by many organizations in the era of rising customer expectations: should you keep customer communications management (CCM) in-house or move to…
October 2023: E-Invoicing & VAT compliance update
Welcome to the October 2023 edition of our e-Invoicing & VAT compliance newsletter. This newsletter contains the most recent collection of updates to our real-time…
Great AI needs great content management
Every day, we see the power that great information management brings to our customers by connecting users to content and data and super-charging content-rich processes…
Manufacturers turning to cloud based B2B integration but there are challenges ahead
Recent disruptions have exposed the fragility of the global supply chain, and manufacturers have suffered more than most. Manufacturing organizations are now looking towards digital…
J. Renee Group Steps up seasonal sales
For more than 45 years, J. Renee Group has designed and manufactured bold footwear styles across a range of categories, including comfort, casual dress, dress,…
eDiscovery for Today: Handling Modern Data
Many of us on the eDiscovery front line have noticed how much data has changed over the last decade. In the past, it was unusual…
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
Unlocking Efficiency and Security of Extended ECM for SAP SuccessFactors
At OpenText, we are committed to providing innovative solutions that empower HR administrators, mobile employees, and direct customers alike. Our latest OpenText™ Extended ECM for…
Meet Your Audio-Video eDiscovery Needs with OpenText eDiscovery solutions
Are you seeing an uptick in the number of audio and video (“A/V”) files in your document collection sets? You are not alone! In the…
What is a global DAM?
The world of digital asset management (DAM) is rapidly evolving. It’s at the heart of digital transformation for many global organizations. But the concept of…
How The Consortium Clemenger is bringing fulfillment innovation to the Australian market
If you shop at large retail chains in Australia, there’s a good chance that The Consortium Clemenger delivered some of the best-known brands you see…
What is a customer information management system?
Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…
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