Line of Business

Outsourcing vs. insourcing customer communications

Outsourcing vs. insourcing customer communications

It’s a dilemma faced by many organizations in the era of rising customer expectations: should you keep customer communications management (CCM) in-house or move to…

November 1, 2023 3 minutes read
October 2023: E-Invoicing & VAT compliance update

October 2023: E-Invoicing & VAT compliance update

Welcome to the October 2023 edition of our e-Invoicing & VAT compliance newsletter. This newsletter contains the most recent collection of updates to our real-time…

October 31, 2023 14 minutes read
Great AI needs great content management

Great AI needs great content management

Every day, we see the power that great information management brings to our customers by connecting users to content and data and super-charging content-rich processes…

October 31, 2023 6 minutes read
Manufacturers turning to cloud based B2B integration but there are challenges ahead

Manufacturers turning to cloud based B2B integration but there are challenges ahead

Recent disruptions have exposed the fragility of the global supply chain, and manufacturers have suffered more than most. Manufacturing organizations are now looking towards digital…

October 30, 2023 6 minutes read
J. Renee Group Steps up seasonal sales 

J. Renee Group Steps up seasonal sales 

For more than 45 years, J. Renee Group has designed and manufactured bold footwear styles across a range of categories, including comfort, casual dress, dress,…

October 26, 2023 4 minutes read
eDiscovery for Today:  Handling Modern Data

eDiscovery for Today:  Handling Modern Data

Many of us on the eDiscovery front line have noticed how much data has changed over the last decade.  In the past, it was unusual…

October 25, 2023 7 minutes read
How to delight customers with engaging experiences

How to delight customers with engaging experiences

What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…

October 24, 2023 3 minutes read
Unlocking Efficiency and Security of Extended ECM for SAP SuccessFactors

Unlocking Efficiency and Security of Extended ECM for SAP SuccessFactors

At OpenText, we are committed to providing innovative solutions that empower HR administrators, mobile employees, and direct customers alike. Our latest OpenText™ Extended ECM for…

October 23, 2023 4 minutes read
Meet Your Audio-Video eDiscovery Needs with OpenText eDiscovery solutions

Meet Your Audio-Video eDiscovery Needs with OpenText eDiscovery solutions

Are you seeing an uptick in the number of audio and video (“A/V”) files in your document collection sets?  You are not alone!  In the…

October 23, 2023 5 minutes read
What is a global DAM?

What is a global DAM?

The world of digital asset management (DAM) is rapidly evolving. It’s at the heart of digital transformation for many global organizations. But the concept of…

October 20, 2023 3 minutes read
How The Consortium Clemenger is bringing fulfillment innovation to the Australian market

How The Consortium Clemenger is bringing fulfillment innovation to the Australian market

If you shop at large retail chains in Australia, there’s a good chance that The Consortium Clemenger delivered some of the best-known brands you see…

October 19, 2023 3 minutes read
What is a customer information management system?

What is a customer information management system?

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…

October 18, 2023 4 minutes read

Stay in the loop!

Get our most popular content delivered monthly to your inbox.