Line of Business

Improving the customer experience (CX) is a top priority with senior management in any organization. To keep customer satisfaction high, you must be able to…

Healthcare runs on fax. Depending on the crowd, it may draw sighs of frustration, but fax is a vital tool in an industry that demands…

We have all experienced this ourselves in the workplace lately: One week to another never looking the same with a mix of working from home,…

Recent experience has convinced me that familiarity breeds complacency when it comes to responding to Antitrust Second Requests. In the name of the “unique nature”…

MITRE Engenuity released today the results of its first ATT&CK Evaluations for Managed Services. OpenText™ joins the top tier with an outstanding performance for its…

The market continues to be volatile and change is occurring with great velocity. Shortages and price increases have made customers less loyal, and the landscape…

Culture eats strategy for breakfast – or does it? The famous quote from management consultant Peter Drucker is often debated in corporate circles. But the…

Technology alone won’t defeat cybercriminals. Effective cybersecurity isn’t something you buy off the shelf, set, and forget. To secure your data, you must be proactive,…

There’s a truism in the cybersecurity sector that says enterprise technology stacks are so large because the market demanded big-stack solutions. Convenience, fiscal constraints, and…

OpenText™ eDOCS Cloud Editions (CE) 22.4 brings a number of new user collaboration and features to the OpenText InfoCenter interface. These exciting enhancements help users…

Imagine NFL football before Don “Red Dog” Ettinger changed the game by “blitzing” linebackers into the opposing team’s backfield, or hockey before Bobby Orr showed…

Introduction Welcome to the October 2022 edition of our regular e-Invoicing newsletter. Please refer to our “Hot topics” section for items which may require imminent…