Industries
Five pressing compliance and risk management priorities for 2021
The resilience of organizations has been put to the test during this past year. A global pandemic and political upheaval have led to an increased risk of regulatory penalties, reputational harm and erosion of customer trust. Looking forward, what can we expect…
• 5 minute read
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
• 3 minute read
10 technology trends for the public sector in 2021
2020 was the year that no one could have foreseen, but for the public sector it demonstrated the requirement for incredible resilience and flexibility. It had to quickly pivot, break down barriers, share information…
• 5 minute read
Banking must improve digital experiences across the customer journey
COVID-19 accelerated digital transformation across every industry sector. New research shows that digital transformation and providing positive customer experiences are the top two priorities for banking in a…
• 5 minute read
COVID-19, virtual trials, and a rapidly evolving supply chain
The prospect for a COVID-19 vaccine soon looks good as many trials show very high efficacy rates. There’s now real hope vaccines will be available…
• 4 minute read
Why innovation must be the new reality for government IT from January 2021
It’s almost ten years since the failed launch of healthcare.gov. This event served to cruelly expose what medium.com described as ‘an archaic, hodgepodge system of digital services’ that were often siloed, leading…
• 4 minute read
The key to delivering digital government services
In September 2020, the UK government’s Digital Secretary Oliver Dowden launched the National Data Strategy, putting data at the heart of the UK’s recovery from…
• 4 minute read
Leveraging manufacturing data in a smart, connected and secure way
Recently, there’s been increasing talk about how both the Industrial Internet of things (IIoT) and Digital Twins play a crucial role in an organization’s response to the pandemic. However,…
• 5 minute read
Is cloud the silver lining for government?
In a recent podcast, Matthew Cornelius, Executive Director of the Alliance for Digital Innovation (ADI), told me that Covid-19 had driven IT modernization in government…
• 5 minute read
Secure ESI across the organization
This blog has been co-authored by Natasha Tieman, Rachel Teisch and Duncan Bradley. When anticipating litigation, the first-and often the most crucial-step is to identify and protect the…
• 3 minute read
Key life sciences trends as the world emerges from COVID-19
The COVID-19 pandemic has wrought havoc on clinical trials, with thousands being suspended or stopped due to difficulties in continuing under lockdown condition. Research suggests…
• 5 minute read
Key Industry 4.0 trends as the world emerges from COVID-19
Even before COVID-19, Industry 4.0 technologies were beginning to have a major impact on the transformation of manufacturers worldwide. Now, solutions such as IoT, AI,…
• 4 minute read
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