Industries
A game-changer to prepare your people for the future
As technology and business processes continue to evolve, it’s crucial to invest in building the skills of your employees. This investment ensures they possess the…
Preparing fax for the next era of enterprise communications
“Wait! Are you seriously going to fax me that request?” It’s a question echoing across workplaces in industries like healthcare, financial services, and law, especially…
4 Questions with Isak Penttila: ISO 20022 Insights
As ISO 20022 deadlines inch closer, it seems there are more outstanding questions than answers. Speaking with a trusted partner or advisor can place your…
Sometimes in eDiscovery more is better
With the proliferation of electronic data, the vast majority of business communication is now in electronic format. It is not surprising that the use cases…
Customer first: New U.K. consumer duty for the financial services industry
Have you ever been presented with stack of financial documents plastered with sticky notes and felt confused about where to sign and overwhelmed by the…
Supporting millions of South Africans through the pandemic
Please give us a quick introduction to the South African Social Security Agency (SASSA). What does the organization do? SASSA is responsible for supporting some…
Smart PCAP: A time machine for the SOC
Anyone familiar with packet forensics or packet recording knows you can spend hours poring over bulk information and waiting for a response. With Smart PCAP,…
What we can learn from the ACC 2022 State of Cybersecurity Report
Recently, the Association of Corporate Counsel (ACC) Foundation, in collaboration with Ernst & Young, LLP, released the 2022 State of Cybersecurity Report, An In-house Perspective….
Focus on citizen experience to make lasting change in government
As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going through three Administration transitions as…
Empower business users in financial services to elevate customer experience
The modern workplace expects more “jack of all trades” than specialists. It’s not a new phenomenon in traditional customer communications management (CCM) for an individual…
A good foundation is key to digital forensic investigations
I was recently reading an article in Forbes Magazine about the importance of a good foundation when building a home. When we build a house, we…
How to prepare for intelligent capture in Life Sciences
Recently I wrote a blog outlining why intelligent capture is the secret weapon Life Sciences companies need. I talked about how Life Sciences companies need…
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