When major acquisitions happen, market analysts, competitors, customers, and employees alike are watching closely to determine what’s next. In fact,…
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FO·MO: noun, informal Fear Of Missing Out: The anxiety that an exciting event may be happening elsewhere and you’re missing…
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As OpenText™ continues to build strength and momentum in its industry-specific offerings for Life Sciences, we are building our team…
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Personalization is radically changing the face of retail, both online and in store. In a previous blog, I wrote about…
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Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The…
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On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into…
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In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail…
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Last Sunday, my husband and I went to visit our daughter. As we drove, my cell informed me that we…
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The relationship between retailers and suppliers has not always been the greatest. The drive for the best possible prices has…
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The Internet of Things (IoT) is beginning to have a major impact in many industry sectors. IoT is a network…
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In my last blog I looked at Endless Aisle for a customer experience perspective. This time, I’d like to concentrate…
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In the new world of omnichannel retail, the line between online and offline is blurring for customers. They expect a…
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Here’s an insight into me: I’m not the same person I was yesterday. I’m not hugely different but in subtle…
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It’s not difficult to find a news story saying retail is dead – that retailers should just close their brick…
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I admire leaders who make you think, long after their presentation or keynote is over. Here are three ideas I…
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