Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The…
Read more »Robin Gellerman
On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into…
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In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail…
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Last Sunday, my husband and I went to visit our daughter. As we drove, my cell informed me that we…
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The relationship between retailers and suppliers has not always been the greatest. The drive for the best possible prices has…
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The Internet of Things (IoT) is beginning to have a major impact in many industry sectors. IoT is a network…
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In my last blog I looked at Endless Aisle for a customer experience perspective. This time, I’d like to concentrate…
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In the new world of omnichannel retail, the line between online and offline is blurring for customers. They expect a…
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Here’s an insight into me: I’m not the same person I was yesterday. I’m not hugely different but in subtle…
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It’s not difficult to find a news story saying retail is dead – that retailers should just close their brick…
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I admire leaders who make you think, long after their presentation or keynote is over. Here are three ideas I…
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