Forrester Names OpenText a Leader

The requirements for today’s enterprise content management (ECM) and content services solutions continue to evolve as organizations look to extract more value from their content…

Lindsay Sterrett profile picture

Lindsay Sterrett

March 23, 20233 minutes read

Image of professionals working on a laptop with a white outline of a cloud and other technology graphics overlaying the image.

The requirements for today’s enterprise content management (ECM) and content services solutions continue to evolve as organizations look to extract more value from their content systems. Content platforms at their core must support document and records management, automate business process and facilitate collaboration between employees and external stakeholders. But to truly meet the needs of modern work, leading content platforms have become more intelligent and composable with the flexibility to meet diverse business and industry requirements. With OpenText™ Content Cloud™, companies master modern work by embedding content services in the processes that fuel their business to deliver frictionless operational experiences.

We are pleased to announce that OpenText has been named a Leader in The Forrester Wave™: Content Platforms, Q1 2023. We believe this recognition is a testament to OpenText’s history as a content service industry leader and innovator. OpenText received the highest possible scores in the criteria of:

  • Market approach
  • Integrations and interoperability
  • Lifecycle management
  • Search
  • Document management
  • Collaborative workspaces
  • Digital process automation
  • eSignature
  • Supporting products and services

According to The Forrester Wave™ report, “Deep integration into enterprise applications, such as Salesforce and SAP, allows [OpenText] to embed its content and process backbone into essential business workflows”.

To us, our continued investment in R&D is another way we are helping to address customer needs now and in the future. Without this focus on innovation, we would not be able to help customers address changing market demands, emerging risks and evolving regulations. As the Forrester report predicts, “Regulated industries will have more rigorous requirements for governance, lifecycle management, data residency, and security controls.”

The Forrester report states, “Organizations seeking a richly featured content platform with solid integrations for essential productivity and enterprise applications from a vendor that can meet them where they are in their cloud journey should consider OpenText,” also noting, “a solid vertical strategy drives [OpenText’s] market approach, and a noteworthy simplification of its product bundles and pricing will appeal to customers.”

Download a complimentary copy of the Forrester Wave for insights on content platform providers who: 

  • Invest expertise and packaged applications for vertical markets and can meet the more rigorous requirements for governance, lifecycle management, data residency, and security controls of regulated industries
  • Deliver roadmaps that reach into adjacent markets such as collaboration, low-code/no-code development and design tools, digital signature, process automation, AI/ML, and pre-trained models to enrich and identify common document types
  • Support hybrid and anywhere work as part of a digital workplace, helping orchestrate the delivery of relevant content and tasks to users across their preferred endpoints

OpenText Content Cloud is a composable platform that connects people, content and process to power employee productivity and smarter, faster decisions.  Stop information chaos with integrated business process and secure and govern information across its lifecycle to address the most complex use cases at scale.


Share this post

Share this post to x. Share to linkedin. Mail to
Lindsay Sterrett avatar image

Lindsay Sterrett

Lindsay Sterrett is Senior Director of Content Services Product Marketing. With more than 12 years of experience as a software marketing leader, Lindsay leads a global team responsible for the product marketing strategy for OpenText Content Cloud, including OpenText Extended ECM, Documentum and Core Content, capture solutions, and diverse industry and business applications. Her areas of expertise include B2B and B2C marketing strategy, demand generation, partnerships, in-app product experiences and customer lifecycle marketing. She is based in Southern California and holds a B.A. from the University of California, Los Angeles.

See all posts

More from the author

Transform user productivity with an AI-powered intelligent assistant

Transform user productivity with an AI-powered intelligent assistant

Even with modern tools at our disposal, the demand for more automation to support productivity and efficiency remains high, with 41% of knowledge workers reporting…

January 23, 2024 3 minutes read
The benefits of a multi-cloud strategy

The benefits of a multi-cloud strategy

In 2018, Gartner published research on multi-cloud computing which predicted that in the shift to the cloud, no enterprise would select a single cloud provider….

December 19, 2023 5 minutes read
Top content management predictions for 2024

Top content management predictions for 2024

As 2023 draws to a close, at OpenText, we’re reflecting on the year behind us, and the remarkable advancements made in how we use information…

December 14, 2023 7 minutes read

Stay in the loop!

Get our most popular content delivered monthly to your inbox.