Despite having the technology at our disposal to drive digital transformation across the enterprise, modern work challenges remain. Knowledge workers are burdened by digital friction due to an overload of information, business systems, and applications. They need to reduce repetitive tasks to gain efficiency and effectiveness to make more valuable contributions to the business.
AI is coming to the rescue, enabling a more agile and intelligent workforce. Let’s explore how an AI content assistant elevates how organizations interact with and discover new value from content—and seven productivity gains are ripe for the taking.
What is an AI content assistant?
With an AI content assistant knowledge workers gain a simple way to interact with existing enterprise information, quickly find content, understand it, share it, and put it to use for tasks or projects at hand. When part of an AI content management solution, GenAI and conversational search tools can be applied to content stored anywhere (across business systems and repositories and public and private clouds) and for any format (text, social, video, audio, and images).
How does an AI content assistant work?
OpenText combines the power of GenAI and large language models (LLMs) with OpenText content services platforms to deliver AI content management. When a user poses a question to an AI content assistant, OpenText initiates a process called Retrieval Augmented Generation (RAG). Relevant documents are gathered to form a meaningful context culled only from documents to which the user has access. With this secure context, the LLM forms a response along with linked citations to the relevant documents. Through the RAG process, the AI content assistant provides a safe, accurate response that relates directly to the user’s request.
The result: users get insights from various documents in multiple formats, gaining knowledge with context when and where needed. And when you have an AI content assistant at your fingertips delivering more intelligent content, you discover new ways to work and increase productivity.
Achieve workplace zen with AI productivity
Learn why 70% of organizations are implementing or investing in AI to create intelligent content and master the future of work
By putting GenAI to work with an AI content assistant, knowledge workers can use natural language queries to automate and simplify time-consuming tasks, such as creating a document or kicking off a process workflow. And knowledge workers are asking for help, with a 451 Research survey revealing the top three benefits they believe automation will deliver include:
Getting things done faster (54%)
Saving time (46%)
Performing tasks more consistently with fewer errors (41%)[1]
Uncover hidden knowledge
It’s time to shine a light on knowledge buried in disparate tools and systems to activities and decisions across the business. Use AI for context-driven retrieval, distilling content with analysis, summaries, tables, and interactive visualizations that show trends or patterns within complex data sets.
Get to the heart of the matter
Use GenAI and NLP to intelligently analyze and interpret data, gaining an understanding of tone and sentiment to enhance customer engagement, gain insights into customer feedback or business trends, and improve decision making.
Create at the speed of light
Use an AI content assistant to discover content quickly and effortlessly with interactive and conversational search. Also, users can create unique text or other forms of content, such as email templates and new marketing materials, by leveraging information from images, video, text, or other files.
Speak the right language
Use an AI content assistant to double as a translation assistant, accurately translating documents into desired languages to broaden the use and re-use of content.
Keep data trusted and secure
By integrating an AI content assistant with document management, organizations can be confident the data feeding AI is accurate, complete, and compliant, applying access and permissions controls to validate the results and uphold privacy and security.
Reduce productivity gaps between most and least skilled workers
GenAI is delivering tangible productivity gains, with Nielsen finding a 66% increase in employee productivity because of usage, with users more efficient at performing their jobs with AI than without.[2] In addition, less-skilled workers become more adept and agile by leaning on an AI content assistant, decreasing human errors and rework, and empowering all talent to focus on more high-impact tasks.
Learn how OpenText brings the power of an AI content assistant to organizations and knowledge workers—transforming the value of talent and data to reach new heights of productivity.
Work smarter with an AI content assistant
Start your free trial of AI content management with OpenText™ Content Aviator™.
[1] 451 Research, Voice of the Enterprise: Workforce Productivity & Collaboration, Work Execution Goals & Challenges, 2023 [2] Nielsen, AI Improves Employee Productivity by 66%, July 2023
Customers trust OpenText™ Documentum™ Content Management (CM) to help them ensure their high volume, critical business content is secure, organized, preserved and easily accessible while adhering to privacy and security protocols. Documentum users are also extending the value of their content to the cloud, simplifying access for content creation and collaboration, driving productivity improvements with easy-to-understand and personalized user experiences, all while applying Documentum’s robust governance at every stage of the content lifecycle.
310% ROI achieved in just three years!
Download the Forrester Total Economic Impact™ of OpenText Content Services Private Cloud Platforms study and discover cost savings and business benefits for your modernization strategy.
December 2024: What’s new in OpenText Documentum CE 24.4
OpenText Documentum Content Management (CM) CE 24.4 introduces significant enhancements designed to extend the value of your current system by delivering the right functionality to the right users at just the right moment. The main improvements in this release are listed below:
Delight users with instant access to content using biometric authentication
It does not matter if your users favor an Android or Apple smartphone, they are used to having access instant access using biometrics. Why should it be any different when they need to access content on-the-go? Now users can enable login via biometrics using the OpenText Documentum CM Mobile app settings. Biometric authentication provides the following benefits:
Enhanced security – Biometric authentication uses unique traits (e.g., fingerprints, facial recognition, voice) to enhance security over traditional passwords.
Convenience – Users no longer need to remember or manage complex passwords, as biometric methods allow quick and effortless access with a simple scan or gesture.
Personalized experience – Ties access directly to an individual, ensuring a seamless and tailored user experience without the need for additional verification steps.
Versatility across devices – Support for Apple smartphones and Android smartphones offers a consistent and familiar method across multiple platforms.
Sign in using biometric authentication.
Give users an intelligent assistant right at their fingertips
OpenText Content Aviator can now be used to expand the value of your business content and lighten your users’ daily workload in the cloud and off-cloud. Gone are the days of manually summarizing content, creating detailed bullet lists, tabulating lists, identifying risks or creating draft plans based on content stored in various folders. The intelligent assistant puts chat-based conversational search right at your employees’ fingertips. With the added ability to run OpenText Documentum CM with OpenText Content Aviator off-cloud, organizations can realize the following benefits:
Data privacy and security – Keeping GenAI operations on-premises/off-cloud ensures sensitive data remains completely within the organization’s control.
Offline functionality – On-premises AI systems can operate without internet connectivity, ensuring uninterrupted access in environments with unreliable networks, such as remote facilities or during outages.
Compliance with industry standards – For industries like finance, healthcare, or government, where regulatory requirements mandate data residency or restrict third-party access, on-premises AI ensures adherence to these rules.
Seamless, consistent protection across both Microsoft® and OpenText Documentum CM environments
The new integration with Microsoft Purview Sensitivity Labels provides an extra layer of information governance, compliance, and security while maintaining seamless collaboration. This will help organizations:
Streamline document classification – Ensure documents stored in the repository are classified based on organizational policies. This can be completed manually by users or automatically based on metadata, content, or predefined rules.
Safeguard sensitive content – Protect sensitive content even when downloaded or shared outside OpenText Documentum CM.
Comprehensive document tracking with Microsoft Purview – Provide detailed tracking of how documents are accessed, modified, or shared within and outside OpenText Documentum CM using Microsoft Purview’s audit capabilities.
Secure collaboration with Microsoft Teams, SharePoint and OneDrive – Enable secure integration with Microsoft Teams, SharePoint, and OneDrive, allowing users to access and collaborate on OpenText Documentum CM-stored files while maintaining security controls.
Unified security with Purview Sensitivity Labels – Extend Purview Sensitivity Labels to ensure consistent classification and security policies across all repositories using OpenText Documentum CM in a hybrid environment (on-premises + cloud).
Add extra protection using Microsoft Purview Information Protection.
Personalized efficiency for effortless content access
The new OpenText Documentum Smart View features help organizations tailor content effortlessly by providing a more personalized user experience, improved workflow efficiency, and streamlined document management. The following are some of the new features in this release:
Various menu improvements (Versions, Renditions, Location, Workflow, and Relations)
Enhances user experience with more intuitive navigation.
Increases efficiency by reducing time spent searching for options.
Improves accessibility to key document-related actions.
View workflows on a per document basis
Provides better visibility into document-specific workflows.
Enables faster decision-making with clear workflow tracking.
Reduces errors by ensuring the correct workflow is followed.
Improvements to iURLs for direct file viewing
Provides updates to relationship management when creating or importing documents.
Aids in updating landing page changes.
Filtering improvements
Doclist (Show or hide folders) – Allows users to customize their view for a more focused workspace and reduces clutter by hiding unnecessary folders.
Business filters for tasks on workflow overview widget – Helps users quickly find relevant tasks and enhances productivity by streamlining task management.
Caching improvements
Cache last folder navigation – Saves time by remembering previous locations and reduces the need for repetitive navigation.
Date improvements
Users can set their on date formatting (Long, short, etc.) – Provides flexibility based on user preferences and improves clarity in international teams with different date formats.
Client can show local time zone while server maintains server time zone – Prevents confusion from time zone differences and ensures accurate time tracking across global teams.
Manual import of rendition to existing documents
Streamlines the process of updating documents.
Reduces errors by maintaining accurate document versions.
Visual indicator when a markup exists in IV
Enhances visibility of document changes or annotations.
Improves collaboration by ensuring markups aren’t overlooked.
Multi-binder ability in IV (Concatenation of selected documents in the viewer)
Enables easier document comparison and review.
Saves time by allowing multiple documents to be viewed as a single entity.
Enhancing integration and real-time interaction using OpenText Documentum CM SDK’s external widgets
The external widget in Smart View facilitates smooth integration with external clients, providing real-time updates and interactions with independent applications. It stays visible on-screen and updates dynamically as users engage with objects. This feature eases the shift from classic to Smart View by supporting the migration of custom dashboards, welcome pages, and app integrations. Using OpenAjaxHub allows customers to repurpose existing integrations for event subscription and publishing, ensuring seamless two-way communication between Smart View and almost any component. This will help organizations:
Enhanced integration – Works with any JavaScript framework supporting OpenAjaxHub, an open standard.
Real-time interactivity – Allows Smart View to send and receive events, enabling two-way communication.
Improved user experience – Keeps widgets accessible and updated without requiring manual refreshes.
Practical use case – Example implementation with Documentum Reports, where users can trigger client events externally via the “Show Report Templates” button.
External widget in Smart View.
Leverage the new OpenText Documentum CM Search off-cloud
The new OpenText Documentum CM Search offers rapid performance tied to compute power, improved search accuracy via a machine-learning engine supporting multiple languages and advanced search types (vector and semantic), a modern web-based admin interface for remote customization, and containerized architecture for cloud scalability, compatible with various file storage integrations like NAS, SAN, CAS, and Cloud-Store/SDS. This will help organizations:
Improve efficiency and productivity – Lightning-fast, compute-powered search helps employees quickly find documents, cutting search time and boosting productivity.
Enhance decision-making – Machine-learning engine enhances search relevance with multi-language, vector, and semantic support, aiding accurate, context-driven decisions.
Save money- Containerized, cloud-optimized architecture cuts costs with scalable integrations (NAS, SAN, CAS, Cloud-Store/SDS), reducing reliance on expensive on-premises hardware.
Support global accessibility – Supports multiple languages and a web interface, enabling effective search access and collaboration for global teams.
Boosted search experience for users.
Streamlined business processstructureswith a fully integrated Microsoft® Teams® owner experience
Gone are the days of relying on IT or Cloud Ops to manipulate complex workflows to meet the changing demands of the organizations, now business power users and administrators can easily:
Unlock documents
Cancel checkouts
Pause a workflow
Resume a workflow
Abort a workflow
Update a workflow supervisor
BOCS: Empowering remote operations with instant, offline access to critical materials
BOCS (Branch Office Caching Services) enables remote offices, such as oil rigs and mines, to instantly access the latest materials like manuals, repair instructions, and safety guides, even without network connectivity. This is achieved through containerization of OpenText Documentum CM Messaging Services (DMS), updates to Smart View and M365 for accessing cached content in BOCS, and providing instructions for BOCS access and off-cloud deployment. A few examples of business benefits are:
Efficient, scalable deployment across multiple remote locations using Containerization of OpenText Documentum CM Messaging Services (DMS).
Enables smooth access to cached content and ensures compatibility with existing tools and workflows.
Reduce setup time and technical challenges for remote deployments by providing clear BOCS access and off-cloud deployment instructions.
Deliver more insightful, actionable data
Through enhanced reporting and dashboards combined with improved usability and customization options, improves usability and provides easy to customize options. Now available as part of the OpenText Documentum CM X-Plans, the new reporting and dashboards take advantage of the modern capabilities of the Smart View client. The new administrative toolkit includes templatized reports and dashboards. Reports are powered by templates and configurable Documentum Query Language (DQL) that aid in the creation and delivery of new reports.
Consolidated reporting and dashboards
August 2024: What’s new in OpenText Documentum CE 24.2
The OpenText Documentum CE 24.2 release includes new capabilities designed to help organizations deliver the power of Documentum throughout their organization in a more personalized manner.
Accelerate content discovery through chat-based conversational search
OpenText™ Content Aviator for Documentum is the intelligent assistant everyone wants because it helps users discover content faster with an interactive chat interface. Users can quickly understand documents with automated analysis, summaries and translations. This boosts productivity, efficiency and satisfaction by providing instant access to relevant answers to natural language questions.
A generative AI (LLM) powered intelligent assistant for Documentum
Improve search results with the next generation of Documentum Search
The new Documentum Search provides:
Lightning-fast performance that matches with compute power
Enhanced search relevance through use of a machine-learning analytic engine that supports different languages, vector & semantic search
A modern web administrator interface that provides effective tools to make it easier to tailor search experiences remotely
Containerized for cloud-scale by supporting a variety of popular integrations of file-stores like: NAS, SAN, CAS, and Cloud-Store/SDS
Next generation of Documentum Search
Keep your secrets secret with an extra layer of protection
As hackers become increasingly more aggressive and smarter, Documentum is ready to help customers ensure their sensitive data is protected by creating new ways to manage access to secrets. Now, customers can configure Documentum using mapped vault keys. By updating the vault secrets are removed from encrypted configurations files, making it even harder to access. To bring further confidence to this solution, Documentum chose to work with the leader in the industry, HashiCorp Vault, to provide this level of security. This is a win-win for Documentum customers and a lose-lose for bad actors.
Manage access to secrets and protect sensitive data
Inspire business power users and managers to take control of their work
Gone are the days of relying on IT or Cloud Ops to manipulate complex workflows to meet the changing demands of the organizations, now business power users and administrators can easily:
Unlock documents
Cancel checkouts
Pause a workflow
Resume a workflow
Abort a workflow
Update a workflow supervisor
Business administration: Power at your fingertips
Enhance user productivity working with content stored in Documentum from within Microsoft Teams
Expose Smart View Search and Advanced Search capabilities to users working from Teams
Supports all Smart View functionality and menu options, including virtual documents and mass update
Reduce administrative tasks to manage the integration via intelligent automation
New automation framework for detecting changes to Team membership in Microsoft and synchronizing the Team workspace in Documentum
When new members are added or deleted – the access to the mapped folder in Documentum is updated
Support existing business process structures
Team Owners may now choose to create a mapped team workspace in Documentum or select an existing folder/workspace
Allows Team Owners to easily link existing business process pre-configured folder structures in Documentum as the workspace for a Team
Documentum for Microsoft 365
Help your new users navigate the mobile app with a self-paced guided tour
Now OpenText Documentum Smart View mobile users can better understand how to use the mobile app by taking a self-paced guided tour with Documentum coachmarks. Coachmarks play an important role in enhancing user engagement, reducing confusion, and improving user retention rates within mobile applications. The new coachmarks present themselves as green dialogues that coach, or teach, a feature to the users with contextual information or instructions. Coachmarks can be used during onboarding when a user first launches the app. They can be used to help current users discover and understand new features designed to make it easier for the user to stay in the mobile app to complete a complex project.
December 2023: What’s new in OpenText Documentum CE 23.4
OpenText is pleased to introduce OpenText Documentum CE 23.4, which we fondly refer to as ‘One Documentum’ because it brings the power of Documentum into a single solution that helps organizations realize extended value from their Documentum system by:
Inspiring collaboration and optimizing processes
Simplifying deployments and upgrades
Modernizing licensing
Providing end-to-end archival for mature content
Introducing One Documentum: A new way to Re-IMAGINE Documentum.
Inspiring collaboration and optimizing processes
The new OpenText™ Extended ECM Documentum™ for Microsoft® 365 solution connects people, content and tools to keep teams engaged and productive
Customer-facing teams always have access to real-time data and content to make informed decisions and deliver outstanding service to their valued clients
Rights-based access and pre-defined business rules enable content stakeholders to view, edit and manage the information they need without navigating multiple systems to locate content in potentially restricted systems or areas
Users can create content and collaborate in Teams, while remaining focused on the processes and goals managed by ERP, CRM and HCM applications
Simplifying deployments and upgrades
One-click deployment reduces upgrade time and effort
Simplified certification matrix takes away the guesswork when upgrading
Custom or standardized private-cloud plans to leverage Documentum as a cloud service
Deploy Documentum with your own data centers or other hyperscalers
Documentum™ Smart View (formerly Documentum™ D2 Smart View) users can quickly resize columns, switch between lists, pinned column and grid modes, all leveraging sticky memory to ensure their personal changes persist until the next time they need to make a change
Leverage the Documentum Smart View SDK to extend and customize Documentum Smart View
Migrate custom WebTop applications to Documentum Smart View
Create similar Webtop customizations in Documentum Smart View
Move the Classic Custom Dialog plugins with no modification or replication needed
Define and layout extension/override capabilities of the out-of-the-box Documentum Smart View components
Modernizing licensing
Move away from the years of license pileup with a new, modern licensing structure that consolidates licenses into a single model number
The new Documentum X-Plans provides discounted upgrade paths with extended functionality
Providing end-to-end archival for mature content
Empower external users to perform self-service transactions on secure content from anywhere with the new Documentum External Transactions license
Ensure all parties are always working on the latest version of the document and can make better decisions faster, reducing the cost to the business.
May 2023: What’s new in OpenText Documentum CE 23.2
With the release of OpenText™ Documentum™ CE 23.2, we’ve made improvements across the platform to enhance the user experience, automate workflows, and ensure compliance. Here’s a glance at a few of the new features in 23.2:
Augment productivity in D2 Smart View
Documentum D2 Smart View users can quickly resize columns, switch between lists, pinned column and grid modes, all leveraging sticky memory to ensure their personal changes persist until the next time they need to make a change.
Customize the UI to empower and delight users
Leverage the Documentum D2 Smart View SDK to extend and customize D2 Smart View.
Migrate custom WebTop applications to D2 Smart View.
Create similar Webtop customizations in D2 Smart View.
Move D2 Classic Custom Dialog plugins with no modification or replication needed.
Define and layout extension/override capabilities of the out-of-the-box D2 Smart View components.
Engage external users at every step of the process
Empower external users to perform self-service transactions on secure content from anywhere with the new Documentum External Transactions license
Ensure all parties are always working on the latest version of the document and can make better decisions faster, reducing the cost to the business.
Augment productivity in D2 Smart View with column resize.
June 2022: What’s new in OpenText Documentum CE 22.2
With the release of OpenText Documentum CE 22.2, we’ve made improvements across the platform to enhance the user experience, automate workflows, and ensure compliance. Here’s an overview of what’s new in CE 22.2:
Enhance user experiences
Modern work calls for new tools and new ways of thinking about Information Management. The new in-place viewing and Docmerge capabilities of OpenText™ Documentum™ D2 help enhance modern work by making it easier for users to complete their work from a single location without the need to switch back and forth between content stored in various locations. Now users can:
Preview, review and compare document properties and content in a single view
Adjust the viewing area for the size that best suits the current task
Quickly compare text on a document from one version to another
Compare drafts of CAD drawings by toggling between a view of each drawing individually, showing drawings side-by-side or overlaying them with or without differences being contrasted
An example of the in-place viewing on the properties page in OpenText Documentum D2
An example of how Documentum allows users to quickly compare text changes from one version to another
Automate workflows
OpenText Documentum Advanced Workflow is a new workflow designer that allows organizations to bring the power of OpenText™ Documentum™ xCP workflows to the applications of choice without the need for UI composition. This allows the users to remain in the applications they use the most while leveraging advanced workflows for content processing.
An example of how users can create process-driven applications without implementing a new user interface within Documentum xCP
Enhance compliance with digital signatures
Documentum D2 and D2 Mobile’sholistic integration with OpenText™ Core Signature ensures compliance by providing an ink-like digital signature as part of any D2 workflow. The signed documents are automatically retrieved back into Documentum where they are stored and logged with the required audit details using pre-configured business rules as required by the governing regulations.
An example of Documentum D2 and D2 Mobile integration with OpenText Core Signature.
The new web-based Workflow Designer provided with the Documentum Platform can be used for designing and managing D2 workflows. Current Documentum customers can migrate their workflows from Workflow Manager using the migration utility.
Update 2: Access Salesforce information
Documentum’s new integration with Salesforce® helps accelerate sales cycles by sharing content stored in Documentum directly from the Salesforce user interface. Users avoid miscommunication and improve the customer experience by always leveraging the most current Salesforce information. Organizations can rest assured their content will not be misused, since the content carries with it the enterprise security and compliance standards built into Documentum.
Update 3: Simplify access to lifecycle management
Documentum D2 Smart View users can now apply lifecycle changes to a document in Smart View based on their user privileges. Business rules are consistently and automatically applied to documents as they progress through the various states of the document’s lifecycle.
Update 4: Update en masse
Merger and acquisition activity and drug-status changes for Life Sciences companies are examples of use cases that often require mass updates to be made to documents, folders and virtual documents. To ensure these changes are made consistently and quickly, Documentum D2 updates properties on multiple objects in one action. This includes replacing attributes based on conditions of other fields.
Update 5: Do more when mobile
Documentum D2’s new mobile capabilities include:
QR code scanning
Relations management, for creating and viewing relations
Document lifecycle management
Viewing and working on checked-out documents via tile landing pages and the hamburger menu of the mobile device
e-Signature support in key areas such as task processing, lifecycle, versioning, properties and non-credential IDP
Added security and compliance with e-Sign during task processing, lifecycle management and versioning or editing properties
Working/supporting files and task notes added directly by clicking on the add button in the app header
Update 6: Easily create an attractive dashboard
Documentum xCP Case Management Framework assists in building Smart Applications. When designing and implementing a mortgage application process, for example, the new tiles and dashboard layout improve interaction and usability, provide better access to data and increase productivity with a modern interface and organized workspace.
Developers can easily create dashboards with the xCP Tile Layout Widget. Tiles provide interactive links to Data Services or any URL and can also link to common application functionality to create a dashboard menu that enhances the user experience.
Authored content with tracked changes is often converted to PDF for submission and approval workflows—but that usually means the record of document modifications is lost. Content Transformation Services now retains comments and tracked changes when Word Documents are converted to PDFs, allowing for complete lossless interaction and change management.
Additionally, Documentum Content Trusted Services can also now burn watermark text into video content for copyright purposes.
Update 2: Enhanced online and offline workflow management
Smart View users can now start workflows and insert their documents into pre-defined business processes. They can find and manage workflows, either their own or workflows started/belonging to others, and then pause, abort or provide an update to the workflow supervisor.
Workflow features extend to the free Documentum D2 Mobile App, where users can continue to work on documents offline, then initiate workflows for approvals and processing once back online.
Update 3: Streamlined Microsoft Teams collaboration
Microsoft Teams users will be delighted with the ability to quickly spin up new Teams through content stored and governed in Documentum. They’ll also have the ability to clean up the Teams space post collaboration by automatically moving all content in the space to Documentum in order to prevent content sprawl.
This new functionality simplifies and streamlines the complete collaboration lifecycle, from creation of a Teams site using content stored and governed in Documentum, through to checking files back into Documentum upon completion of the activity in Teams
Security improvements include mandatory events, to ensure multiple logins and failed login attempts are tracked, especially if they are from different locations. And two-man oversite of audit trails eliminates the risk of accidental or malicious tampering by a super-user.
For customers moving to the cloud, an update calculator is now included with the containerized release to help customers manage the cost and impact of a container update. New certifications include Azure blob storage to help reduce the costs of storing content in Azure.
Update 2: Documentum D2 enhancements
In Documentum D2, we continue to focus on enhancing the Smart View to work more intuitively and across more use cases.
For users, the new in-place viewer provides a seamless way to preview content without having to exit their current working environment.
For Administrators, the D2-Config application can now be used with Google Chrome—a popular feature request from customers.
Documentum D2 Mobile, the free mobile app for Documentum D2 customers, now allows users to scan barcodes for immediate access to the latest information. Workflow tasks can now be accessed from the home screen and can be actioned to speed up workflows.
Update 3: Documentum xCP case management
Documentum xCP CE 20.4 simplifies the development of dynamic, case-management solutions by enhancing the OOTB (Out of the Box) application that stands as the starting point for mapping to specific processes.
The new Case Management Framework assists in building Smart Applications using enhancements in the OOTB starting-point application—including the ability to search custom objects, sort results dynamically, and import task attachments from local file systems. All of which enables faster implementation cycles.
In our tech-driven world, mobile applications have become a fundamental part of everyday life, providing endless services and conveniences right at our fingertips. However, not everyone experiences mobile applications in the same way. For 1.3 billion people around the globe with disabilities, accessing and using applications can present significant challenges. This is where accessibility testing comes into play, ensuring that mobile applications are usable by everyone, regardless of their abilities.
What is accessibility testing?
Accessibility testing is a practice of making your web and mobile applications accessible to as many people as possible. It is the practice of making sure people with disabilities, like vision impairment, hearing problems, and other physical or cognitive conditions can use your product without difficulties.
Did you know that 56% of people with disabilities cited accessibility as the reason for choosing one online store over another? Making accessibility testing a regular part of the software testing process and implementing all the necessary checks early can improve the overall experience of using a mobile application or website.
Organizations can leverage accessibility testing to:
Improve accessibility to customers with physical disabilities or other challenges.
Increase their customer base and market share.
Provide relevant content and information to more users.
Create opportunities in untapped markets.
Accessibility testing best practices
Ensure your mobile application is accessible to a wider audience, providing a more inclusive and enjoyable experience for all users. Remember, accessibility is not just a feature—it’s a necessity!
Follow accessibility guidelines
Adhere to established accessibility guidelines, such as the Web Content Accessibility Guidelines (WCAG) and Mobile Accessibility Guidelines. These guidelines provide comprehensive instructions on making applications accessible to all users.
Use automated tools
Leverage automated accessibility testing tools can quickly identify common accessibility issues such as missing labels, insufficient color contrast, and improper focus management.
Include real users in testing
Involve people with disabilities in your testing process. They can provide valuable insights and feedback that automated and manual testing might miss. Their firsthand experience can highlight barriers that others might overlook.
Focus on navigability
Make sure that the application is easy to navigate using different input methods. Ensure that users can move through the application logically and access all its functions without getting stuck. Improve the overall user experience with good navigability.
How OpenText Functional Testing Lab for Mobile and Web can help
Now that you know what accessibility testing is, its best practices, and how crucial it has become for many organizations, you may ask how you can effectively do accessibility testing on your mobile applications. Well, here is what you can get out of OpenText Functional Testing Lab for Mobile and Web to make your team’s life much easier and deliver accessibility compliant applications.
Ensure each object has a proper caption and/or label assigned to it with the OpenText Functional Testing Lab for Mobile and Web inspector tool, as well as test the application itself. This ensures that when VoiceOver (iOS) or TalkBack (Android) is enabled on the mobile device, people with disabilities will be provided with meaningful voice feedback immediately. This functionality is available regardless of where the mobile devices are located, so even if your international teams are accessing the mobile devices in different regions, the experience will be as if they were just next to the mobile device, being able to clearly hard the audible feedback.
Previously, testers needed additional hardware to access remote devices when VoiceOver or TalkBack was enabled. To get good quality audible feedback testers would have to have mobile devices accessible locally, but thanks to recent innovations, additional hardware is no longer required. You can use these features out of the box without any kind of additional configuration.
Additionally, people with disabilities can use these features with a keyboard. The audio streaming functionality enables them to find the relevant objects in the application easily. When enabling the accessibility testing mode, you can:
Hear the VoiceOver/TalkBack announcement remotely with audio streaming.
Control VoiceOver/TalkBack from the computer keyboard.
Use buttons in the accessibility testing panel.
Simplify your accessibility testing
Ensure that your mobile applications are accessible to all users, including those with disabilities. Conducting such testing can bring numerous benefits to your business, including increased market share, improved user experience, and the ability to tap into untapped markets. With the help of OpenText Functional Testing Lab for Mobile and Web, performing accessibility testing becomes an easy and effective task. It is recommended to incorporate accessibility testing into your software testing process to ensure that all users can access and benefit from your mobile applications.
Rapidly growing legal workloads are becoming hard to manage. The demand for legal services is expanding. The sheer volume, variety and complexity of data is making it difficult for legal professionals to support litigation and investigation activities and simultaneously govern their legal content and work product.
Enter OpenText and its Legal Tech solutions – and, next week, Legalweek New York.
OpenText will showcase its industry-leading, AI-powered eDiscovery solution at the annual event, where today’s legal leaders will gather and seek ways to identify and deliver necessary innovation.
OpenText partners with some of the world’s leading enterprises and global law firms to address these challenges to improve business outcomes and deliver service excellence. Recognized as an eDiscovery leader in the 2024 GigaOm E-Discovery Radar Report, and with over two decades of market leadership, OpenText offers a composable and intelligent Smart Legal Platform that delivers unmatched AI-powered software and best-in-class services to support the end-to-end needs of law departments and law firms.
Those offerings help OpenText customers:
Uncover facts rapidly to improve legal outcomes for litigation and investigations
Automate workflows and processes to improve the quality and accuracy of legal activities and mitigate risk
Accelerate document review with analytics and generative AI (GenAI) as well as leveraging other capabilities and services for end-to-end eDiscovery support
OpenText also offers the latest in GenAI capabilities. OpenText™ eDiscovery Aviator enables customers to improve speed to facts for investigations and enhance eDiscovery document review planning and review activities.
OpenText also offers best-in-class services that support and expand the coverage of legal and investigation teams. Those services include:
Digital forensics and collections, through which OpenText defensibly gathers and forensically preserves and investigates evidence
Managed review, through which highly trained and technically skilled OpenText attorneys support document review for scale, speed and efficiency
Investigations service, which enables customers to gain rapid insight into data for swift investigation and reporting
“Growing competition and client demands, paired with regulatory complexity, are driving legal professionals to seek ways to increase productivity, optimize budgets and improve their service offerings,” said Savinay Berry, OpenText Executive Vice President and Chief Product Officer. “AI and GenAI are true disruptors in this space, and OpenText is mobilizing its leading AI-driven eDiscovery solutions to enable its legal customers to meet those challenges.”
Driving Business Transformation with SAP: OpenText is honored with multiple Partner Excellence Awards
At OpenText, we are committed to helping businesses maximize the value of their enterprise information. Customer success is at the heart of everything we do, from large enterprises to small businesses, our customers use OpenText to connect knowledge with action—driving innovation, enhancing efficiency, and fueling growth. That is why we are proud to have been recognized with multiple regional SAP® Solution Extensions Partner Awards – a testament to the impact our solutions have in driving innovation and business transformation to our customers worldwide.
These prestigious awards highlight OpenText’s continued leadership in SAP Solution Extensions, reinforcing our role as a trusted partner in enabling organizations to optimize their SAP investments. Our deep collaboration with SAP allows us to deliver enterprise information management solutions that help businesses enhance efficiency, improve compliance, and gain critical insights—all while accelerating their journey to the cloud.
OpenText has been awarded the following accolades:
SAP Regional Partner Excellence Award 2025 for Solution Extensions – MEE
Partner Excellence for SAP Solution Extensions for Highest Software Partner Contributor in ACV Bookings – EMEA 1
SAP Regional Partner Excellence Award 2025 for Solution Extensions – APJ
Top Revenue Generating SolEx Partner of the year – US
These achievements reflect the dedication of our teams in delivering cutting-edge solutions and exceptional results for customers around the globe.
What This Means for Our Customers
With OpenText and SAP working together, businesses can seamlessly access and manage critical enterprise information, unlocking new levels of agility and efficiency. Our integrated solutions:
Enhance key business processes – Providing automation, intelligence, and flexibility across SAP environments
Support cloud transformation – Helping customers accelerate their transition to SAP S/4HANA Cloud ERP
Ensure compliance and cost control – Strengthening governance while optimizing operational costs
Improve employee experience – Enabling seamless digital HR file management through SAP SuccessFactors
Mark Baillie, Vice President SAP Partnership at OpenTextemphasized the importance of this collaboration: “This recognition underscores the strength of our long-standing partnership with SAP, which enables us to jointly deliver innovative enterprise information management solutions that drive business transformation. By integrating enterprise information management capabilities with SAP’s powerful data-driven offerings, together we empower organizations to unlock new insights and agility, ensuring they can respond swiftly to evolving market demands.
A Shared Commitment to Customer Success
Our success in earning these awards is a direct result of our collective efforts – across sales, pre-sales, partners, marketing, professional services and R&D – working toward a shared goal: delivering the best possible outcomes for our joint customers.”
As we continue to innovate alongside SAP, we look forward to expanding our impact, helping business around the world, harness the full power of enterprise information management to drive smarter, faster decision-making in an increasingly digital world.
Imagine a leading health-tech company, renowned for its cutting-edge software, faces a late-night cyberattack. Hackers deploy evasive malware, evading antivirus defenses, and initiate ransomware to lock files while infiltrating the network. The already exhausted security team scrambles to regain control, sifting through logs and clues to assess the damage as time ticks away. What should be prioritized first in such a crisis?
That’s when a surprising helper emerges: a generative AI model trained on vast cybersecurity data. Quietly working in the background, it sifts through logs, linking key details. Quickly, it identifies the true threat—a hidden attack masquerading as a software update. Within minutes, the AI flags unusual behavior, classifies the malware, identifies affected systems, suggests steps to stop the spread, explains the attack’s path, and lists urgent fixes. This isn’t a futuristic fantasy—it’s how AI is revolutionizing cybersecurity today.
Cyber threats are getting more complex and frequent, and traditional cybersecurity methods aren’t enough anymore. Methods like signature-based detection and manual incident response can’t keep up with evolving attacks. Generative AI, which creates new content and solutions, offers a new way to think about digital protection. In this blog, we’ll explain what AI and Generative AI are, explore their use in cybersecurity, and highlight their importance in solving today’s challenges. We’ll also look at new developments in this field, while discussing the ethical and privacy concerns of these advanced tools, providing a complete view of this transformative technology.
What is AI?
Artificial Intelligence (AI), acts as a highly intelligent assistant, enabling computers to perform tasks typically associated with human intelligence. It learns from data, identifies patterns, makes decisions, and solves problems more efficiently than humans. Thanks to advances in machine and deep learning, AI is a game-changer across various fields, including cybersecurity, where it detects unusual patterns in network traffic to prevent digital threats.
What is Generative AI (GenAI)?
Generative AI is a type of artificial intelligence that goes beyond analysis or predictions. It creates new content such as text, images or even computer code, rather than just analyzing data or making predictions. By learning patterns from data, it generates fresh outputs. In cybersecurity, GenAI automates tasks like report writing and simulates cyberattacks for training, enhancing team response skills. It also simplifies communication by creating concise summaries of complex data, thus offering cybersecurity professionals a potent tool to counter digital threats.
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April 28-May 1 at the Moscone Center, San Francisco. Visit us at Booth N-4535 to see live demos or speak to our experts.
Cybersecurity has always been a high-stakes game of cat-and-mouse—but today, the “mice” are faster, smarter, and multiplying exponentially. Consider this: 560,000 new malware variants emerge daily (AV-TEST Institute, 2023), while breaches often go undetected for weeks, allowing attackers to deepen their foothold. Now enters AI: not as a replacement for human expertise, but as a critical force multiplier that supercharges defenses across three key fronts:
Velocity of threats: Outpacing the attackers Cybercriminals innovate relentlessly, crafting zero-day exploits and polymorphic malware that evade traditional tools. AI counters this by analyzing threats in real-time, learning from global attack patterns, and dynamically adapting defenses. Imagine an AI that spots a never-before-seen ransomware variant by its behavior, not just its code—shifting from reactive to proactive protection.
Deficit of time: Cutting through the noise Alert fatigue is crippling. According to a 2023 SANS Institute report, 70% of analyst time is wasted on false positives—like chasing harmless login attempts flagged as suspicious. AI slashes this noise, automating log analysis and prioritizing critical risks. For example, it can escalate a stealthy lateral movement attempt while deprioritizing routine events, freeing teams to focus on genuine threats.
Shortage of people: Bridging the skills gap The cybersecurity workforce crisis is dire: 3.5 million positions will remain unfilled globally by 2025 (ISC², 2022). AI addresses this gap by augmenting human capacity—automating repetitive tasks like log correlation, guiding junior analysts with step-by-step response playbooks, and even simulating attack scenarios for training. Think of it as a 24/7 digital apprentice that never sleeps.
In short, AI transforms cybersecurity operations by accelerating detection, streamlining workflows, and empowering understaffed teams to do more with less. But how exactly does this play out in practice? Let’s explore AI’s real-world impact, starting with its role in supercharging threat detection.
Detection boost: Strengthening the first line of defense
“The best defense is a good offense—but first, you need to see the battlefield.” AI is transforming threat detection by analyzing risks with unmatched speed and precision. Using behavioral analysis, predictive insights, and contextual data, it turns raw information into actionable insights. Here’s how:
Malware detection: Beyond signatures Traditional antivirus relies on known malware signatures, leaving gaps for new threats. AI focuses on behavior, detecting subtle anomalies—like a PDF reader script executing hidden commands (used in the 2023 GhostPDF attack). This approach catches zero-day threats older tools miss.
Vulnerability detection: Smarter scans Manual vulnerability checks are slow and inconsistent. AI rapidly cross-references code, configurations, and breach data to pinpoint risks. For instance, AI spotted Log4j flaws hours before human teams, enabling faster fixes.
Together, these methods build a detection system faster and more adaptive than human-only efforts. But identifying threats is just the start. How do teams respond at AI speed? Let’s dive into decision-making next.
AI-boosted cognitive speed: From hours to seconds
“Speed is survival in cyberspace.” In high-stakes cyber incidents, every second matters. AI acts as a cognitive turbocharger, compressing hours of analysis into minutes and freeing analysts to focus on strategic decisions:
Intelligent alert triage: Cutting through the noise AI uses NLP to analyze emails, logs, and cross-check threat data, prioritizing critical alerts. It can flag one ransomware-related alert out of 500, slashing triage time by 80%.
Automated reporting: From chaos to clarity Generates clear reports from scattered data—post-MGM breach. Tools create summaries in minutes, letting teams focus on containment.
Actionable response playbooks Automates responses for common threats (e.g., blocking phishing IPs). It also guides complex scenarios using MITRE ATT&CK tactics, like isolating hacked devices during supply chain attacks.
For analysts, this means less time on admin work and more on proactive defense strategies. But how do organizations scale these benefits? We’ll examine operational scaling next.
AI-powered SOC/TH teams: Empowering the guardians
“AI doesn’t replace humans—it makes them superheroes.” Security Operations Centers (SOCs) and Threat Hunting (TH) teams are embracing AI to combat increasingly sophisticated adversaries. Here’s how AI supercharges their workflows:
AI-enhanced communications: Context in real-time Retrieval-Augmented Generation (RAG) merges AI with threat databases like MITRE ATT&CK. This delivers instant insights during investigations. For example, in a ransomware case, RAG flags tactics (e.g., “TA0002: Execution”) and recommends defenses, cutting manual research from hours to seconds.
AI assistants: Your 24/7 cyber partner Virtual AI partners handle queries and tasks, boosting efficiency. Analysts can ask, “Show latest Log4j exploits” via chat and get cited answers instantly, no more juggling endless browser tabs.
Agentic AI: Autonomous defense at scale Agentic AI systems act independently hunting threats or executing responses (e.g., isolating infected devices, blocking access) using predefined playbooks. This reduces human workload and bridges skill shortages.
But with great power comes great responsibility. AI supercharges SOC efficiency but sparks urgent debates: Can we trust AI with critical security choices? How do we stop it from becoming a weapon? Responsible GenAI requires strict governance, diverse data, transparent processes, and ethical safeguards. Yet, even as risks linger, pioneers are pushing GenAI’s boundaries. Let’s uncover these bold innovations next.
New developments in cybersecurity using generative AI
The cybersecurity landscape is undergoing a seismic shift as Generative AI unlocks innovative defense strategies. Here’s how it’s reshaping the battlefield:
Advanced threat simulation: Training for the inevitable GenAI crafts hyper-realistic threat simulations (e.g., zero-day ransomware attacks) to stress-test defenses, exposing weaknesses before real breaches.
Automated penetration testing: Hacking at machine speed AI tools autonomously probe networks for flaws—like misconfigured cloud buckets. It completes scans in hours versus manual weeks.
Nlp-powered threat intelligence: Mining the digital underworld GenAI mines hidden forums and encrypted chats using NLP, flagging threats early – like detecting a healthcare-targeting ransomware plot pre-attack.
Predictive analytics: Stopping attacks before they start By linking historical data (e.g., SolarWinds breach) to emerging risks, GenAI forecasts attacks, cutting response times by 92% in tests.
These innovations are just the tip of the iceberg. As GenAI evolves, it promises to turn cybersecurity from a reactive firefight into a proactive shield—but only if we navigate its ethical pitfalls.
Redefining cybersecurity
Generative AI isn’t just changing cybersecurity—it’s redefining it. By supercharging threat detection, compressing response times from hours to seconds, and empowering analysts to focus on strategic decisions, GenAI transforms how we combat modern threats. In an era where new malware variants emerging daily and many cybersecurity roles sit unfilled, this technology bridges critical gaps, acting as a tireless partner that augments—not replaces—human expertise.
The lesson is clear: GenAI transforms cybersecurity from a cost consuming block to a strategic advantage. Organizations that embrace this human-AI collaboration—where intuition meets machine speed—will not only survive the digital arms race but thrive in it.
GenAI helps users dramatically simplify their workday by offering a far more natural way of engaging with unfamiliar and complex information. GenAI is the most transformative productivity advantage in decades and helps users rapidly summarize, understand, and navigate obscure or difficult-to-identify information.
You may be asking: What’s the most effective path to bring GenAI to our workplace? And how do we prepare ourselves and our information to ensure GenAI responses are accurate, relevant, and trusted? Valid questions.
The answer is AI content management.
To help your business get on the road to AI productivity, let’s dive into the details, including how to reap five GenAI advantages to create a culture of knowing and powerful content experiences.
What is AI content management?
AI content management solutions allow organizations to improve content organization, quality, and control to deliver more efficient and personalized user experiences—wherever information resides. Using the latest advances in artificial intelligence and natural language processing, AI content management first helps organize large volumes of content, tag it appropriately to make it easier to find and process, and it can identify sensitive or private information to apply appropriate security measures on the content.
GenAI combines “large language models” trained to read, analyze, and respond to user questions and requests using the organization’s information. By embedding GenAI into the information management process, organizations can benefit from powerful search, summarization, translation, and analytical capabilities while remaining secure and having heightened confidence in the results. It becomes a trusted and knowledgeable digital assistant to the user.
Why is AI content management important?
Without proper content management, organizations face an uphill battle to optimize and secure GenAI results that can only be achieved with real-time access to high-quality data. Therefore, strong content management and data strategies are prerequisites for great AI. By integrating GenAI and content management, organizations can be confident that information is AI-ready and put GenAI into the hands of users to allow them to use simple techniques, such as conversational search, to better discover information.
With AI content management solutions, businesses unlock information value and drive five key advantages.
#1 – Bring order to content chaos
With information spread across business systems, repositories, and file formats, data hygiene is necessary to master AI-powered productivity. With AI content management, organizations can discover and prepare content regardless of where it lives to organize content and regain control for the best GenAI responses. Through automatic identification, tagging, categorization, and indexing, content also provides a real information advantage. Plus, content can be further enriched with metadata for deeper classification, identifying relationships between content documents, images, videos, drawings, and more for better insights within business processes. AI brings more power to content management by understanding written language, data, and recorded speech. It can even recognize objects and concepts that appear in images and videos, helping to place them in context. GenAI combines all these various types of information into concise, reusable responses.
#2 – Deliver knowledge faster
With better organized and protected content, organizations are ready to apply an intelligent AI content assistant to quickly locate and navigate the facts and knowledge they need to complete their work. Cohesive and structured responses are generated by aggregating information from various sources—reducing information overload. With interactive, chat-based search, employees pose natural language questions to access relevant information and extract concepts, saving valuable time. Results are filtered by quality and relevance, distilling content into summaries or reformatted for improved usability and shareability.
Work smarter with an AI content assistant
Start your free trial of AI content management with OpenText™ Content Aviator™.
With a comprehensive AI content management foundation, organizations reduce the risk of GenAI delivering inaccurate, unpredictable, or non-compliant responses. Tightly coupled with content management, GenAI applies content security and privacy controls, identifying sensitive or proprietary information to prevent data leaks. Plus, with content properly organized, tagged, and classified, the quality and relevancy of GenAI responses improve.
#4 – Go deeper with analytics and insights
The transformative power of GenAI lies within the ability to get answers from existing enterprise information—turning business data into deep understanding and actionable insights. With AI content management, users can instantly unlock answers with rich knowledge discovery within all data repositories and across various data types and formats, such as text, social, videos, images, and more. Advanced analytics reveals trends and patterns, along with an understanding of tone and sentiment, providing endless use cases for AI productivity.
#5 – Uncover insight in archived data, too
Organizations can also extend the same GenAI power and ease of use to vast amounts of legacy and archived data. By combining an intelligent AI assistant with information archiving within a content management solution, organizations can extend GenAI productivity and leverage the same content analysis, summarization, and visualization of archived data, both structured and unstructured. Users no longer need precise search terms as GenAI can conceptually infer proper responses from the user’s initial query. This dramatically increases the value of historical data to help organizations stay better informed about their business and customers without needing to navigate unfamiliar data, attachments, and otherwise long-forgotten content.
Ready to create a culture of knowing and reap the benefits of GenAI? Explore how to further unlock the value of existing enterprise information with AI content management solutions.
In an era where digital friction threatens to overwhelm organizations with information overload and content silos, AI promises a powerful solution—but only with the right foundation. Join OpenText experts at the upcoming AI+IM Global Summit in Atlanta, GA, from March 31 – April 2, 2025, where we’ll share practical strategies for leveraging AI to transform your information management practices.
Two essential sessions for AI information management success
Hype or hyperbole? Crack the code on winning strategies for AI information management
In this dynamic, hands-on workshop, OpenText’s AI information management experts will help you cut through the noise and focus on practical, high-impact AI opportunities. Through interactive exercises and real-world examples, you’ll identify use cases that align with your organization’s goals, address digital friction points, and develop measurable metrics for success. Drawing from our experience with leading companies worldwide, we’ll equip you with tangible strategies to build a roadmap for AI implementation that delivers real value.
Prompt perfect: Mastering AI inputs for information management success
As AI reshapes information management, mastering prompt engineering has become essential. This focused 45-minute session explores how to craft precise and effective prompts that deliver valuable results specifically for information management and governance challenges. You’ll gain practical tools to improve content categorization, automate routine data management, maintain compliance, and confidently guide colleagues in adopting AI in their daily workflows.
Meet our AI content management experts
Tracy Caughell, Sr. Director of Product Management for Content Cloud AI Solutions, brings expertise as a voting member of the Canadian General Standards Board Committee on Electronic Records and Image Management.
Sheila Woo, Sr. Director of Cloud Services for AI and Analytics, leads a team of NLP/LLM consultants and data scientists implementing AI solutions across industries. Hear her insights in this episode of AIIM OnAir discussing practical AI implementation approaches.
Driss Chahboune, Sr. Principal Solutions Consultant with 25+ years in enterprise content management, specializes in helping Fortune 500 companies unlock their information’s full potential.
Alison Clarke, Director of Product Marketing for Content Cloud, leads go-to-market for Microsoft and Salesforce integrations, capture/intelligent document processing and process automation technologies.
Trustworthy AI starts with great content management
While 96% of employees want AI-powered solutions, only 32% of organizations feel prepared to deliver a trustworthy foundation for generative AI. The reality is clear: great AI requires great information management.
As the leader in information management, OpenText is uniquely positioned to help transform AI into a productivity advantage by infusing GenAI with relevant, secure domain-specific content. Organizations with solid information management foundations are poised to unlock AI’s true potential—making data secure, available, and accessible.
Experience OpenText AI-ready solutions
OpenText™ Content Cloud offers a comprehensive suite of enterprise content management solutions from capture and automation to governance and archiving. Our solutions power new ways to work with AI-ready document management, business integrations, and industry-specific tools that make accessing and using structured and unstructured data easier than ever.
OpenText Core Content Management makes finding, using, and compliantly managing content simple with built-in GenAI, capture, and digital signature capabilities—a one-stop shop that reduces costs and security risks associated with multiple apps. The easy-to-use OpenText Content Aviator GenAI assistant, now included free with every subscription, helps users quickly find information, generate summaries, and extract key insights from their content. Sign up for the 30-day cloud content management free trial to experience it yourself.
Book your meeting today
Don’t miss this opportunity to meet one-on-one with our experts at AI+IM 2025. Email us to schedule a personalized meeting or demo with our AI Content Management team and discover how OpenText can help you build a foundation for trustworthy AI.
About the AI+IM Global Summit
The AI+IM Global Summit, hosted by AIIM (the Association for Intelligent Information Management), brings together information leaders to explore how unstructured data—the backbone of AI and automation—can drive organizational impact. This reimagined event (formerly the AIIM Conference) offers:
Interactive sessions and workshops instead of traditional “sage on a stage” lectures
Hands-on technology showcases for deeper engagement
Cohort-based learning to connect with like-minded peers
Four specialized learning tracks:
Artificial Intelligence – Understanding technologies, regulations, and policies (where our sessions are featured)
Workflow & Process Automation – Streamlining processes and enhancing efficiency
Intelligent Information Management & Governance – AI governance and maturity models
Leadership & Change Management – Driving successful information initiatives
OpenText customers can use code 6KCBNXMBK6T1 for $100 off AI+IM registration.
Application security testing shouldn’t disrupt the software development process, but too often, it does. This can slow teams down with false positives, endless reports, and with little to no guidance on how to fix these issues. Developers want to focus on coding and shipping features out quickly, but traditional security tools often feel like obstacles rather than safeguards.
The result? Frustration, wasted time, and lingering security gaps.
But AppSec doesn’t have to slow developers down. Fortify Aviator and Secure Code Warrior work together to remove roadblocks, accelerate remediation, and reinforce secure coding habits without slowing down the process.
Cutting through the noise: Smarter security with Fortify Aviator
False positives slow development by forcing developers to chase non-issues, causing unnecessary delays. Fortify Aviator’s AI-powered analysis minimizes false positives, allowing teams to focus on real vulnerabilities. Beyond detection, it provides context-aware fix suggestions, enabling quick remediation without sifting through documentation. This reduces trial and error, streamlining security as a seamless part of development. See how AI-powered fixes enhance security.
Building security skills with Secure Code Warrior
Secure Code Warrior makes security education engaging and practical by integrating gamified, hands-on training into the Fortify ecosystem. Developers move beyond theory by applying best practices in real-world coding, reinforcing secure habits that last. This interactive training helps teams address vulnerabilities proactively, embedding security into the development process. With ongoing practice and real-time feedback, Secure Code Warrior fosters a security-first mindset across your team. Turn SAST findings into actionable learning.
By embedding security directly into development workflows, teams can build stronger applications without slowing down. With smarter tools and hands-on training, security becomes a natural part of coding—faster, easier, and more intuitive. Instead of being a roadblock, it drives innovation and resilience, allowing developers to ship secure software with confidence.
Want to see how Fortify Aviator and Secure Code Warrior can improve your AppSec process?
OpenText™ Content Aviator puts AI into the hands of business users to leverage conversational search, discover content, or even summarize a document or workspace, offering new ways to interact with content and extract knowledge. Content Aviator enables organizations to combine the power of generative AI and large language models (LLMs) with OpenText content services platforms, including OpenText™ Core Content Management, OpenText™ Documentum™ Content Management (CM) and OpenText™ Content Management (Extended ECM), to make document management, knowledge discovery, and business process automation more efficient, effective and intelligent.
Work smarter with an AI content assistant
Start your free trial of AI content management with OpenText™ Content Aviator™.
We’re excited to announce the availability of our first phase of AI-to-AI integration between OpenText Content Aviator and Salesforce Agentforce. This new integration available for OpenText Content Management CE 25.1 empowers Sales and Customer Service teams with AI-driven enhanced actionable insights to boost productivity and accelerate processes. It enables users to:
Discover relevant information fast and easy: Find, summarize, and translate business workspace content, directly within Agentforce. For example, a Sales rep can summarize customer buying trends and upsell products that resonate or a Customer Service agent can easily summarize and resolve a claim.
Seamlessly update your Salesforce information with OpenText Content Aviator insights using AI-to-AI integration, reducing manual entry and errors.
Interact with customers more intelligently: Write personalized email responses in OpenText Content Aviator and send from Agentforce.
With this integration between Agentforce and OpenText Content Aviator, sales teams gain content-driven insights to close deals faster; Customer Service responds more accurately and personally to retain customers; and claims are processed and resolved more efficiently.
November 2024: What’s new in Content Aviator CE 24.4
OpenText Content Aviator is now integrated with OpenText™ Information Archive to revolutionize how IT data managers interact with legacy content and archived data. Through OpenText Content Aviator’s intuitive LLM-powered chat interface, users can easily access, retrieve, and summarize archived data using natural language.
The integration of OpenText Content Aviator with OpenText Information Archive provides rapid insights to unfamiliar archived content, greatly enhancing productivity while assuring sensitive and proprietary information remains secure and adheres to organizational security protocols. OpenText Content Aviator enables smarter, faster, and safeguarded data retrieval from archived systems, making it an indispensable part of the end-user experience when accessing vast amounts of legacy content.
OpenText is also pleased to announce the availability of a new 30-day free trial that allows customers to experience the power of OpenText Content Aviator with OpenText Content Management (Extended ECM). Customers receive their own dedicated, OpenText Content Aviator-enabled business workspace to upload their own sample documents specific to their own use cases in this completely self-service experience. Try Content Aviator today!
July 2024: What’s new in Content Aviator CE 24.3
Customers using OpenText Content Management (Extended ECM) CE 24.1 and later on-premises can now deploy OpenText Content Aviator by accessing it through the OpenText Content Cloud in a hybrid configuration. This means no content must be migrated, but Aviator-related data and AI queries will use the cloud. Content Aviator is currently available on Google Cloud, but future 2025 releases will support Amazon Web Services and Microsoft Azure cloud configurations.
OpenText is also pleased to announce the availability of a new interactive demo showcasing the power of Content Aviator with Extended ECM. Customers can sign up for this risk-free demo and try Content Aviator with pre-built, out-of-the-box scenarios for Insurance, Real Estate and HR. This interactive experience allows customers to get started with Content Aviator immediately with the freedom and flexibility to ask their own questions and try all the latest features of Content Aviator such as summaries, translation, content generation and more, all at their own pace. Additional scenarios and new features will be added to the interactive demo in future releases.
Transform user productivity with an AI-powered intelligent assistant
OpenText is excited to introduce OpenText™ Content Aviator, an AI-powered intelligent assistant now available for OpenText Core Content (CE 24.1 release), Extended ECM (CE 24.2 release) and Documentum (CE 24.3 release) customers. Content Aviator empowers business users with AI content management and the ability to leverage an interactive chat interface and conversational search to quickly discover content, summarize or translate a document or workspace, and draft content such as emails. By quickly providing relevant answers to natural language questions, Content Aviator eliminates tedious, manual tasks to help you get work done – faster.
